Was visiting a friend and stumbled upon this store. I love Golden Goose and I had never been to one of their stores. I found a pair of super-star that had a unique color and had them customized. The staff was great. They even shipped my shoes back to my place over on the West coast. These are my 16th pair of Golden Goose. And yes, I am aware that I have a problem
Cheri Dennis
Darby and Josue are amazing and provide superior customer service. ?
Jennifer
The Domain Austin Golden Goose location does not allow for refunds of unused merchandise. This policy is highly inconvenient when the shoes are received as a gift and the recipient has not tried on the shoes for fit/comfort. This location does not disclose this policy to customers in advance of purchases - even when customers inform the sales associates that they are purchasing a gift. The policy is only noted at the bottom of the receipt which is not helpful to the customer as a receipt is not provided until after a purchase has already been made. Would not recommend purchasing from this store or Golden Goose.
Google user
Can’t recommend this store enough. By far, the nicest (\\u0026 chill) GG employees I have ever met. So helpful and friendly. I cannot remember their names, but they helped my best friend and I last week (weds 7/12). They didn’t have my size in a shoe but they searched high and low to try and find it (even went to their storage facility!) and my best friend bought her first pair. I wish this crew worked at my home GG store…we can’t wait to shop from them again next August. PS- They offered us Prosecco AND water. Perfect combo for a hot day of shopping- 10/10 recommend.
Haleigh Newbeck
Can’t recommend this store enough. By far, the nicest (& chill) GG employees I have ever met. So helpful and friendly. I cannot remember their names, but they helped my best friend and I last week (weds 7/12). They didn’t have my size in a shoe but they searched high and low to try and find it (even went to their storage facility!) and my best friend bought her first pair. I wish this crew worked at my home GG store…we can’t wait to shop from them again next August. PS- They offered us Prosecco AND water. Perfect combo for a hot day of shopping- 10/10 recommend.
Peyton Myers
I stumbled on this store today by chance and had an absolutely great experience! The store manager that helped me was super nice, knowledgeable, and helpful. I ended up buying two pairs of shoes and had their in-store artist who is incredibly talented add some designs. Would definitely recommend a visit to this spot!
Hayley Hatcher
Great store and super sweet staff!! Darby helped me find two pairs that are super comfortable.
Aaron Holmes
Great customer service! They truly act as if every purchase is their own! Will continue to shop here indefinitely
Ashley Pedalty
AWFUL customer service. I walked in to buy a pair of shoes and basically knew what pair I wanted just wanted to try them on. The SA helping me could've cared less and barely helped me. Unsure the SA name but she should've spent more time helping than over-drawing her eyebrows. She had a horrible attitude and I truly lost brain cells talking to her (also had no idea what I was talking about when I asked if they took apple pay?). After waiting to check out for over 45 minutes I left and went and bought the same pair at Nordstrom- which took less than 5 minutes.
Lucho Escobar
Best shoes in ATX ? ? ?Each pair is unique, high quality and very long lasting.Josue was great helping me find a pair.Sneaker Maker events are highly suggested for customization.
Buyer beware!!! Purchased my first and last pair of Golden Goose sneakers. I had only had them a few weeks and wore them 3 times before noticing the stitching coming apart from the tongue of the shoe. Went into the store to see about having it repaired, was told I was out of luck and they didn’t do repairs and I couldn’t be helped any further. I paid a lot for a luxury shoe that it’s company doesn’t stand behind. Craftsmanship definitely isn’t there, take your money elsewhere.
Armando Nevarez
Amazing customer service! Gaby and Josue were fantastic in helping me with my shoes and answering all my questions! Impeccable service from these 2 employees! Will definitely be buying my next pair from them soon!
Haley Revel
Amazing, I wanna go get a custom pair from their
Belia Russell
I walked in this store to buy some shoes at 1:00 pm today. There were a couple clerks no one offered to help me so I left. I overheard one of the clerks talking to another customer in a demeaning manner….(as if they were the designer and not a store clerk)Total turn off. I own businesses and would fire and replay all these clerks…I own a couple pairs of this brand but bought them at Nordstroms where they have good customer service.
Janet O
Darby, the artist at the Domain store, is amazing. She’s very talented and made my daughter very happy transforming her pure stars into a one-of-a-kind piece of art! Great service from all at the domain store but Darby made our purchase extra special.
Was visiting a friend and stumbled upon this store. I love Golden Goose and I had never been to one of their stores. I found a pair of super-star that had a unique color and had them customized. The staff was great. They even shipped my shoes back to my place over on the West coast. These are my 16th pair of Golden Goose. And yes, I am aware that I have a problem
Darby and Josue are amazing and provide superior customer service. ?
The Domain Austin Golden Goose location does not allow for refunds of unused merchandise. This policy is highly inconvenient when the shoes are received as a gift and the recipient has not tried on the shoes for fit/comfort. This location does not disclose this policy to customers in advance of purchases - even when customers inform the sales associates that they are purchasing a gift. The policy is only noted at the bottom of the receipt which is not helpful to the customer as a receipt is not provided until after a purchase has already been made. Would not recommend purchasing from this store or Golden Goose.
Can’t recommend this store enough. By far, the nicest (\\u0026 chill) GG employees I have ever met. So helpful and friendly. I cannot remember their names, but they helped my best friend and I last week (weds 7/12). They didn’t have my size in a shoe but they searched high and low to try and find it (even went to their storage facility!) and my best friend bought her first pair. I wish this crew worked at my home GG store…we can’t wait to shop from them again next August. PS- They offered us Prosecco AND water. Perfect combo for a hot day of shopping- 10/10 recommend.
Can’t recommend this store enough. By far, the nicest (& chill) GG employees I have ever met. So helpful and friendly. I cannot remember their names, but they helped my best friend and I last week (weds 7/12). They didn’t have my size in a shoe but they searched high and low to try and find it (even went to their storage facility!) and my best friend bought her first pair. I wish this crew worked at my home GG store…we can’t wait to shop from them again next August. PS- They offered us Prosecco AND water. Perfect combo for a hot day of shopping- 10/10 recommend.
I stumbled on this store today by chance and had an absolutely great experience! The store manager that helped me was super nice, knowledgeable, and helpful. I ended up buying two pairs of shoes and had their in-store artist who is incredibly talented add some designs. Would definitely recommend a visit to this spot!
Great store and super sweet staff!! Darby helped me find two pairs that are super comfortable.
Great customer service! They truly act as if every purchase is their own! Will continue to shop here indefinitely
AWFUL customer service. I walked in to buy a pair of shoes and basically knew what pair I wanted just wanted to try them on. The SA helping me could've cared less and barely helped me. Unsure the SA name but she should've spent more time helping than over-drawing her eyebrows. She had a horrible attitude and I truly lost brain cells talking to her (also had no idea what I was talking about when I asked if they took apple pay?). After waiting to check out for over 45 minutes I left and went and bought the same pair at Nordstrom- which took less than 5 minutes.
Best shoes in ATX ? ? ?Each pair is unique, high quality and very long lasting.Josue was great helping me find a pair.Sneaker Maker events are highly suggested for customization.
Restaurantji Recommends
Buyer beware!!! Purchased my first and last pair of Golden Goose sneakers. I had only had them a few weeks and wore them 3 times before noticing the stitching coming apart from the tongue of the shoe. Went into the store to see about having it repaired, was told I was out of luck and they didn’t do repairs and I couldn’t be helped any further. I paid a lot for a luxury shoe that it’s company doesn’t stand behind. Craftsmanship definitely isn’t there, take your money elsewhere.
Amazing customer service! Gaby and Josue were fantastic in helping me with my shoes and answering all my questions! Impeccable service from these 2 employees! Will definitely be buying my next pair from them soon!
Amazing, I wanna go get a custom pair from their
I walked in this store to buy some shoes at 1:00 pm today. There were a couple clerks no one offered to help me so I left. I overheard one of the clerks talking to another customer in a demeaning manner….(as if they were the designer and not a store clerk)Total turn off. I own businesses and would fire and replay all these clerks…I own a couple pairs of this brand but bought them at Nordstroms where they have good customer service.
Darby, the artist at the Domain store, is amazing. She’s very talented and made my daughter very happy transforming her pure stars into a one-of-a-kind piece of art! Great service from all at the domain store but Darby made our purchase extra special.