This Starbucks was wonderful during my stay in Austin. The staff were so friendly, and I want to give a specific shout out to Wes and Cindy.
Kyle S
It's Starbucks, solid as
Atmosphere: 4
Food: 4
Service: 4
Alex Lai
It’s a special Starbucks in 2nd floor of Marriott in Austin downtown. This place doesn’t take cash but you can do Starbucks app, gift card or credit card. I like the place because of its seats beneath the barista area. (Please check the photo) I will recommend you to come here working at a laptop if you have a few hours between your stuffs. Overall, I like this place. It’s not quite but an ok cafe.
Atmosphere: 4
Food: 4
Service: 4
Giovanni Maccarrone
The espresso sucks
Tamika Staten
Not only can you not redeem points, you can’t scan to earn points either. They also don’t take cash. Not very friendly either. Personalities are bland… similar to seasoning meat with just salt and pepper…
Tracy Johnson
I love Starbucks but I have to give the women working this location 10 stars. Friendliest Starbuck employees I have run into.
Atmosphere: 5
Food: 5
Service: 5
Avery “Notebook” Wiesman
The women who work here were really overly friendly and made me laugh. The one complaint I might have is that I waited in line for a good 20 minutes one morning and when I got to order I asked for cold brew and they were out of cold foam. Wish they had had a sign or something that said that before I waited that long ?
Atmosphere: 5
Food: 5
Service: 5
Rick Nesselhauf
The crew here has zero personality. They all look miserable.The service is so slow they might as well be closed.It gets better. They keep closing early!! This is the third time!
Rick N.
The crew here has zero personality. They all look miserable.The service is so slow they might as well be closed.It gets better. They keep closing early!! This is the third time!
Kenzie Wight
They have a great team and are super accommodating. Thank you Wes!
Don't listen to those who obviously never worked as a waiter or waitress at this type of company. Obviously these workers are probably understaffed but work at probably one of the most busiest Starbucks locations in Austin. They open to the public and guests of the Marriott. Try giving some encouragement to these folks. Customer service jobs are stressful, busy, and of course demanding. If you want to blame anyone blame yourself for going to a busy Starbucks location when you could have gone somewhere else for coffee. Enjoy my factual rant and advice.
A Porat
Located on the 2nd floor of the JW Marriott hotel downtown. This branch doesn’t take Starbucks points and service was a bit slow.Few tables and long bar counter overlooking congress avenue.
Audreanna
They don’t accept the app to scan for stars.
A
They don’t accept the app to scan for stars.
Josh
Very quick and friendly service for a hotel Starbucks
This Starbucks was wonderful during my stay in Austin. The staff were so friendly, and I want to give a specific shout out to Wes and Cindy.
It's Starbucks, solid as
Atmosphere: 4
Food: 4
Service: 4
It’s a special Starbucks in 2nd floor of Marriott in Austin downtown. This place doesn’t take cash but you can do Starbucks app, gift card or credit card. I like the place because of its seats beneath the barista area. (Please check the photo) I will recommend you to come here working at a laptop if you have a few hours between your stuffs. Overall, I like this place. It’s not quite but an ok cafe.
Atmosphere: 4
Food: 4
Service: 4
The espresso sucks
Not only can you not redeem points, you can’t scan to earn points either. They also don’t take cash. Not very friendly either. Personalities are bland… similar to seasoning meat with just salt and pepper…
I love Starbucks but I have to give the women working this location 10 stars. Friendliest Starbuck employees I have run into.
Atmosphere: 5
Food: 5
Service: 5
The women who work here were really overly friendly and made me laugh. The one complaint I might have is that I waited in line for a good 20 minutes one morning and when I got to order I asked for cold brew and they were out of cold foam. Wish they had had a sign or something that said that before I waited that long ?
Atmosphere: 5
Food: 5
Service: 5
The crew here has zero personality. They all look miserable.The service is so slow they might as well be closed.It gets better. They keep closing early!! This is the third time!
The crew here has zero personality. They all look miserable.The service is so slow they might as well be closed.It gets better. They keep closing early!! This is the third time!
They have a great team and are super accommodating. Thank you Wes!
Restaurantji Recommends
Don't listen to those who obviously never worked as a waiter or waitress at this type of company. Obviously these workers are probably understaffed but work at probably one of the most busiest Starbucks locations in Austin. They open to the public and guests of the Marriott. Try giving some encouragement to these folks. Customer service jobs are stressful, busy, and of course demanding. If you want to blame anyone blame yourself for going to a busy Starbucks location when you could have gone somewhere else for coffee. Enjoy my factual rant and advice.
Located on the 2nd floor of the JW Marriott hotel downtown. This branch doesn’t take Starbucks points and service was a bit slow.Few tables and long bar counter overlooking congress avenue.
They don’t accept the app to scan for stars.
They don’t accept the app to scan for stars.
Very quick and friendly service for a hotel Starbucks