Starbucks
$ • Coffee Shops
Hours:
13131 Montfort Dr, Dallas
(972) 239-8161
Customers' Favorites
Starbucks Reviews
Nothing wrong with this Starbucks! The store is a little small and the menu seemed a little bit pared down, but there were still plenty of hot and cold drinks to choose from and a good number of seats to study or work at. Parking is plentiful as well. I tried a nitro cold brew for the first time and it was cool, refreshing, flavorful and not at all acidic, which was really nice. The baristas were very friendly.
I've always been treated here with nice customer service, today was completely the opposite. This elderly lady acted like my English was not understandable and my drink was two different drinks when I had always asked for the same drink without any problems. She was definitely not in a good Customer Service mood! Very disappointing ?
Ratings
Hours
Monday | 8AM - 8PM |
Tuesday | 8AM - 8PM |
Wednesday | 8AM - 8PM |
Thursday | 8AM - 8PM |
Friday | 8AM - 8PM |
Saturday | 8AM - 8PM |
Sunday | 8AM - 8PM |
I stopped here on my way to school today and was absolutely appalled by the girl working the counter. I will say that my drink was fine, but the customer service was terrible! The girl barely spoke at all, literally only told me my total and asked if I wanted my receipt in an annoyed voice and had a very annoyed look on her face the entire time. It made me very uncomfortable to be there and it felt like I was very unwelcome. She made no moves to approach the register when I approached...read full review