Really Delicious Food, Fast and Quick Service, and Great Customer Service! Also this Wendy’s Gives Unlimited Free Soda Refills! Excellent Service!
Atmosphere: 5
Food: 5
Service: 5
William Collins
I ordered a plain double stack biggie bag and got a burger with everything on it. Then I told them and they remade the burger but with stale bread. Next time I will just go to Jack in the
Atmosphere: 3
Food: 1
Service: 3
Aaron Tillery
Great Wendy's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Earl Pearl
The owner of this franchise should be ashamed of themselves.. I visited at 7:39 pm, the store was dark. Not Wendy’s sign or parking lot lit up.I ordered a double stack biggie back and got stale food that gave me a stomach ache all evening.If the owner is unable to locate a quality manager and workers this location should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Brown
The drive through employee dumped the soda in my lap and never even apologized did not offer me anything to clean it up with and had attitude as if it was my fault and the manager on call refused to come to the window the man claimed she didn’t speak enough English just enough for him to understand
Atmosphere: 1
Food: 1
Service: 1
Tiffany Sanders
Avoid the night staff like the plague.
Ron Wiley
Baby service.
Tecle Gebremicheal
Tried this location and my good which was the new chicken wrap was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
Kevin Williams
Was really disappointed ? I've always been fond of Wendy's. It is not like that now it has declined as far as service and the people giving service. All I know is that if you don't like your job then get another one. Let someone who cares about the job in which pays you to work. That is why you need mature people who know what they are doing and care about the job they do and the people they serve.
Atmosphere: 1
Food: 3
Service: 1
Jaimason Smith
Food was good but the customer service idk was rude as he'll I didn't do anything but order but she must have had a bad day. ? she was snippy and
Save your money and time. Don't eat here unless you like cold and stale food. I understand fast food places don't pay a lot. But think about the rest of us that don't get paid enough and are just trying to get some warm food before going to sleep. My bun was so hard I didn't even eat it. They didn't give me a receipt so I couldn't get a refund the next day. This the second time they did me like this and that's the only reason I'm coming to yelp about it. They need new staff that actually somewhat cares
William
They were very friendly and the food was fresh and hot.
Store was serving cold/ old food smh I would not recommend coming here the staff is horrible and
Atmosphere: 1
Food: 1
Service: 1
Shameeka Craig
I attempted to avoid a negative review by calling the manager to resolve privately but no one answered the phone. I visited this location on Sunday, 11/5/23 around 12:45p.I asked for a Parmesan Caesar salad NO CHICKEN and a 10 piece spicy nugget. Then repeated the order when asked again, and then answered specific questions since the attendant seemed to be entering the information in a different order than what I stated…so in total she received the order 3 times. Amount came to $15.03, I paid $20.03.Attendant took longer than average to calculate, she was counting actual change when my change should have been $5.00. She gave me $4.00 and a handful of change (all dimes and pennies) stating my change is $4.97. Naturally I’m confused. She stated she did not enter the $0.03 so my change is $4.97 but I was still confused because if she needed to return the unused $0.03 with the $4.97 doesn’t that still equal $5.00?? The cashier made it seem like I was wrong for questioning her calculation and unless the register had no quarters, I don’t understand why the change could not have been consolidated. My mistake was quickly throwing the change in my purse because she was already holding out my bag rushing me so I was unable to check if she even gave me $0.97- it looked more like 7 dimes and a handful of pennies!When i drove off I couldn’t find the receipt, she did not put it in the bag. When I unpacked the order at home not only was there chicken on the salad, but only 8 nuggets, and crouton crisps were on the outside of the packet as if there was a hole. Everything about my order was sabotaged.These were unnecessarily excessive issues for such a simple order where I even made the math basic. I understand a big established chain like Wendys may not care about my $20 or even worry about losing a customer, and I won’t miss $0.03 (or however much I was actually shorted), but perhaps my review will provide insight if the register isn’t balanced tonight, and hopefully additional training in active listening, math, and sanitation for everyone on this shift.
Atmosphere: 2
Food: 2
Service: 1
LaToya Washington
Just left the drive in on my lunch break and I got my order and noticed someone took a bite out of a chicken nugget and dropped it back in my bag. Thats disgusting. Be careful always. Check ya order before you leave the window. Headed back ta work on an empty stomach. Thanks for nothing.
Really Delicious Food, Fast and Quick Service, and Great Customer Service! Also this Wendy’s Gives Unlimited Free Soda Refills! Excellent Service!
Atmosphere: 5
Food: 5
Service: 5
I ordered a plain double stack biggie bag and got a burger with everything on it. Then I told them and they remade the burger but with stale bread. Next time I will just go to Jack in the
Atmosphere: 3
Food: 1
Service: 3
Great Wendy's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
The owner of this franchise should be ashamed of themselves.. I visited at 7:39 pm, the store was dark. Not Wendy’s sign or parking lot lit up.I ordered a double stack biggie back and got stale food that gave me a stomach ache all evening.If the owner is unable to locate a quality manager and workers this location should be shut down.
Atmosphere: 1
Food: 1
Service: 1
The drive through employee dumped the soda in my lap and never even apologized did not offer me anything to clean it up with and had attitude as if it was my fault and the manager on call refused to come to the window the man claimed she didn’t speak enough English just enough for him to understand
Atmosphere: 1
Food: 1
Service: 1
Avoid the night staff like the plague.
Baby service.
Tried this location and my good which was the new chicken wrap was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
Was really disappointed ? I've always been fond of Wendy's. It is not like that now it has declined as far as service and the people giving service. All I know is that if you don't like your job then get another one. Let someone who cares about the job in which pays you to work. That is why you need mature people who know what they are doing and care about the job they do and the people they serve.
Atmosphere: 1
Food: 3
Service: 1
Food was good but the customer service idk was rude as he'll I didn't do anything but order but she must have had a bad day. ? she was snippy and
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Save your money and time. Don't eat here unless you like cold and stale food. I understand fast food places don't pay a lot. But think about the rest of us that don't get paid enough and are just trying to get some warm food before going to sleep. My bun was so hard I didn't even eat it. They didn't give me a receipt so I couldn't get a refund the next day. This the second time they did me like this and that's the only reason I'm coming to yelp about it. They need new staff that actually somewhat cares
They were very friendly and the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Fries, Cheeseburger, Salad, Sandwich, Nuggets
Store was serving cold/ old food smh I would not recommend coming here the staff is horrible and
Atmosphere: 1
Food: 1
Service: 1
I attempted to avoid a negative review by calling the manager to resolve privately but no one answered the phone. I visited this location on Sunday, 11/5/23 around 12:45p.I asked for a Parmesan Caesar salad NO CHICKEN and a 10 piece spicy nugget. Then repeated the order when asked again, and then answered specific questions since the attendant seemed to be entering the information in a different order than what I stated…so in total she received the order 3 times. Amount came to $15.03, I paid $20.03.Attendant took longer than average to calculate, she was counting actual change when my change should have been $5.00. She gave me $4.00 and a handful of change (all dimes and pennies) stating my change is $4.97. Naturally I’m confused. She stated she did not enter the $0.03 so my change is $4.97 but I was still confused because if she needed to return the unused $0.03 with the $4.97 doesn’t that still equal $5.00?? The cashier made it seem like I was wrong for questioning her calculation and unless the register had no quarters, I don’t understand why the change could not have been consolidated. My mistake was quickly throwing the change in my purse because she was already holding out my bag rushing me so I was unable to check if she even gave me $0.97- it looked more like 7 dimes and a handful of pennies!When i drove off I couldn’t find the receipt, she did not put it in the bag. When I unpacked the order at home not only was there chicken on the salad, but only 8 nuggets, and crouton crisps were on the outside of the packet as if there was a hole. Everything about my order was sabotaged.These were unnecessarily excessive issues for such a simple order where I even made the math basic. I understand a big established chain like Wendys may not care about my $20 or even worry about losing a customer, and I won’t miss $0.03 (or however much I was actually shorted), but perhaps my review will provide insight if the register isn’t balanced tonight, and hopefully additional training in active listening, math, and sanitation for everyone on this shift.
Atmosphere: 2
Food: 2
Service: 1
Just left the drive in on my lunch break and I got my order and noticed someone took a bite out of a chicken nugget and dropped it back in my bag. Thats disgusting. Be careful always. Check ya order before you leave the window. Headed back ta work on an empty stomach. Thanks for nothing.