Arby's

1902 Northwest Hwy, Garland
(972) 613-6014

Recent Reviews

Caleb Kautt

The gentleman at the drive thru was not only professional, he was caring and courteous, and cool! I believe his name is Holbert. Great guy, and great service. My kids love the nuggets, wife loves the roast beef, and the turkey gyro is my favorite.

Food: 4

Service: 5

Recommended dishes: Greek Gyro

Deana Simmons

Food was a lil old but the manager went out of his way to make it right. Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Curly Fries, Buffalo Chicken Sandwich

Drevion James

Everything about this establishment is terrible from the managers to the cooks. I’m gonna start off with the cook it seems as if he needs help back there especially when they are busy. The cook is a little bit older as you can tell so he needs a little assistance when it gets busy because he’s kinda slow making sandwiches but instead of the managers and other employees helping him they begin to yell at him and degrade him while he is still struggling to make the sandwiches, sometimes the sandwiches can be cold or old but instead remaking them they serve the older sandwiches to customers. but that’s enough on the cooks now on too the managers. The female general manager there is very rude and classless she has no control over her own store and she never knows what’s going on they also seem very understaffed as well. Let’s not get started on how she talks to her employees and cooks in front of customers she seems very unprofessional for a general manager and her store is a mess. I’ve read many of these reviews and their all complaining about the same thing I’m complaining about whoever is in charge of all the Arby’s in this area needs to get it together because what I saw at this Arby’s yesterday was an absolute mess and one more thing they would do much better if they hire more people there is no way managers should be taking orders, packing and running outside at the same time I promise won’t be returning

Atmosphere: 1

Food: 1

Service: 1

Tamahra Freshour

I asked for crinkle fries got curly fries those were cold. I asked for a large lemonade got med is it so hard to accommodate people nowadays? And hot food? Not sure if I will be back.

Julie Bamber

Fries were hot & crispy. The fish sandwich is meh. Stick with the roast

Food: 4

Service: 5

Dre

I waited for a very long time for a slider and fries. Ghetto.

Atmosphere: 1

Food: 1

Service: 1

Kryston Dameron

I went in today to get my office lunch and the staff was so helpful. They labeled the bags for me (I didn't ask) They were patient with my many separate orders and everything was perfect when I returned to my office. The nice man even helped carry bags. I didn't catch names but the lady checking me out was also very kind. Thank you Arby's!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches, Roast Beef Slider, Roast Beef

David Castillo

This is the worst Arby’s i’ve been to i asked for the búffalo chicken burger and they gave me a piece of chicken that was probably been sitting on a rack because it was very dry, tough and cold never coming here again.

Atmosphere: 1

Food: 1

Service: 1

Joshua Taylor

Got three orders of fries, all 3 were barely half way full. Staff was friendly though. But can you fill the fries all the way?Update: tried it again tonight. Haven't been since my last review. My wife's chicken sandwich was cold. Cheese was still hard because it was not hot. The chicken patty was a thin as the bread. See the picture. Come on man!

Atmosphere: 4

Food: 2

Service: 4

Timothy Miller

Only 2 people working and they were working hard. Fresh, hot food and friendly even though they were busy. Just wish they'd bring back potato cakes.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Dip

Danny Heflin

Very Tasty, I got 2 of their 2 for $7.00 & it was very Good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

moffettFPV

Missing half of our order, they handed us small drinks when we ordered large. Place is

Atmosphere: 1

Food: 1

Service: 1

Marc Munoz

Worst drive thru service ever the man on the drive thru is rude and rushes you to order not allowing you a chance to look at the menu and speaks very aggressive.

Service: 1

Connie Bailes

Took my daughter by there for food. She ordered curly fries with her order. What she got was the bottom of an old batch. Not one actual curled fry. They were pieces that were hard. This was close to noon. Check your food out before leaving.

Kimberly Huber

Staff was incredibly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef 'N Cheddar, Cheddar Roast Beef Sandwich, Roast Beef

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