Arby's

236 Junction Hwy, Kerrville
(830) 496-3449

Recent Reviews

Just Emily

Went to get a french dip sandwhich, they said they were out of supplies for that and out of sandwhich meat. Yet I doordashed right after and I got that sandwhich perfectly fine. Why are they lying?

Dog Mom

Blonde worker with the lashes gave me an attitude and sounded annoyed. Pretty sure she laced my food with her nose piercing or it fell out. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

John Brown

There was no atmosphere they are drive thru only how lam is

Atmosphere: 4

Food: 4

Service: 5

Thomas Hartswick

Drive through server was friendly. Food was good but messy. They gave good sized portions.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Curly Fries, Beef 'N Cheddar

Janet Holmes

Every time I have ordered here they forget something. A French Dip is not good with out the DIP.Parking: Double check your BAG

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: French Dip

James Schelsteder

Food is great and so are the people. BUT the shake machine has been broken for months. Can you not afford to get it fixed or get a new one? I know for a fact a lot of people order shakes from you guys and are always disappointed.

Atmosphere: 3

Food: 4

Service: 4

Mary Beth Gaston

Always great food!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: French Dip, Curly Fries

Brenda Bandy

Love the French dip.

James Kenalty

When I pulled up to the drive through no one answered. So I drive up to the window. And the attendant tells me that the drive through person earpiece and microphone battery was dead. I commented loudly that they should do their job, Not knowing that the battery on their device that died. The manager came to the window and asked me what my problem was. And I explained that I had been sitting at the ordering kiosk for some time without anyone responding. I was finally able to place my order at the window and got my food after a long wait.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Gyro

Jaimie Staples

Horribly disappointing. No one ahead of us, ordered and when I got to the window the cashier stood talking to a coworker some. Cashier had no clue what he was doing with only one car/order and made a second (extra) drink shortly after handing out the first. Was taking awhile but I figured they must be dropping fresh fries, nope tried to eat them on the way home to find they were room temp and hard like they had been sitting under the light for awhile. Got home to find barely a sandwich let alone the half pound beef & cheddar I had order. (See photo of their "half pound"). After seeing other reviews I would not recommend or go back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Curly Fries

Thomas Kulikowski

No one in line in front of us facility is a drive-thru only waited over 6 minutes to get the order taken received the order drove away to find out it was the wrong order when I returned the Young attendant had such an attitude then the order was wrong of second time and when I pointed that out I've got a window slammed in front of me with an attitude

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Curly Fries

Cynthia C.

We ordered via Door Dash. Arby's burnt the buns (they were Black) and neglected to include the BBQ and Horseradish sauces. Inedible. Totally dissatisfied.

Rodney Davis

The food was typical for Arby's. The exception was a classic chicken that we ordered. When I got back to my hotel, my son noticed that there was no chicken on the sandwich. It was just lettuce, tomatoes and mayonnaise. I called the store and the manager said she would make it it. We had a good laugh about it. Just goes to show you never assume anything. Always verify that there is meat on your sandwich.I gave Arby's 1 star for atmosphere because it was a drive through store. There was no place to sit indoors.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Roast Beef, Curly Fries

David Reast (Coach)

Great turkey and Ruben sandwiches! Good specials.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Dr Pepper, Gyro, Roast Turkey

Tammy Ehret

Not a good experience. Everytime I go thru the drive thru for a jamocha shake the machine is down. Tonight's experience was getting home to realize my sandwich had no meat on it. I ordered a turkey, bacon, ranch, market fresh sandwich. It had NO turkey on it. How does one forget to put meat on a sandwich?

Food: 1

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