Do not go here. Correcting and embarrassing guests is their culture, I guess. No apology and no empathy. I have frequented Jimmy John's for +5 years and have never been treated this way. Out of my hands now, corporate will give me a call soon. Good thing there are better operated competitors in the area.
Atmosphere: 1
Food: 2
Service: 1
S S
Friendliest Jimmy John’s I’ve been too. The sandwiches are always delicious.
Atmosphere: 5
Food: 5
Service: 5
Nick Harpster
Jimmy John’s is a great place to go for a simple and fresh, yet delicious sandwich. The bread is great!
Atmosphere: 4
Food: 5
Service: 4
Willis G.
Ah Jimmy John's, Subways older brother with sarcastic tones and generally better sandwiches, the ambiance of the place is expressive yet rustic which is generally a good style, full marks for me. The service was mixed, some of the workers are genuinely nice while others feel like they need a break from the 9 to 5 grind. What matters most about a restaurant however is the food and this is where I was slightly disappointed. My sandwich quality was somewhat on the subpar side quality wise, particular problem being excess of lettuce and dearth of sufficient Mayo. Now me, I'm a condiment guy, balance of the right ingredients is crucial, and honestly this imbalance made the sandwich very bland, not critically bad or terrible just flat. Ultimately the experience was just not standout, thus the average rating.7/15- likely on the lower side of Jimmy John experiences
John Reagan
The staff are always nice and the food is consistently good.
Atmosphere: 4
Food: 5
Service: 5
David S.
Order was incorrect. No bacon I paid extra for!That part is own the store. No napkins for a to go order. I spoke with a male at the store and he said they don't have utensils. Not sure why they let you order that if it's not available Food was left on the floor in front of the hotel door That was on Uber delivery Very disappointing
Victoria Wilhelm
I ordered my food at 11:50 it is now 1:10 and still no food. I called the store after an hour and she said the driver took 4 ordered out and to wait 10-20 mins and if I still don't have my food to call back. And its also annoying if you are ordering more then one sandwich the delivery fee goes up 2.00 each sandwich even though it is on the same order. This will be my last time ordering
Atmosphere: 2
Food: 3
Service: 1
Aidan Crow
Had a mobile order and a bunch of stuff got left out. No mayo, no mustard, no napkins. Sandwich was dry and bland.
Morgan Webb
The manager was extremely rude and disrespectful. She treated the customers that were of a different race (that were NOT minorities) entirely different than those that were. I was also wearing my military uniform when she conducted herself this way, so she clearly does not have respect for the military either. I don’t recommend coming to this location AT ALL, especially if you are a minority. Jimmy John’s, please do better with who you all decide to hire for management.
Atmosphere: 1
Food: 1
Service: 1
Jordan Welsh
Ordered a delivery order. They always taking forever to deliver. And today the driver took it to the wrong house after we waited an hour and half. Terrible service.
I've know this location to take awhile in delivery so I ordered early thinking I would receive it in time for my lunch hour. I ordered at 11:21am but the food did not arrive until 12:45pm. Yes I was upset, so upset, I called the store but the manager was not helpful and disrespectful! This is poor service and I will not be eating here again!
Tasha Holt
Jimmy John's never fails! I always get the same sandwich and chips and drink. I will always love the sandwiches from here
Atmosphere: 5
Food: 5
Service: 5
Ashley W.
I work down the street. This used to be a fast option for a working lunch. For the past year it takes at least 2 hours to get my order. Half the time it is not even right. They usually forget items that I paid for. One time the sandwich even reeked of smoke. I keep trying them when I can't get away for lunch, but it is just a waste of time and money.
Zeva Carruth
I ordered a sandwich for delivery and was never delivered my sandwich. I called the store and the manager that claimed she “dropped it off” but she never did. She said she knocked three times and waited two minutes for a response before leaving it outside. She never knocked because we have a VERY vocal chihuahua that barks at any and every noise at the door. Additionally, myself and TWO of my roommates were sitting 5 feet away from the door from the time I ordered the sandwich to when it got allegedly delivered. I will never order delivery from here again because she made it very clear there was absolutely nothing she could do for me even after continuously lying over the phone.
Aimee Roger
It took over an hour for my food to be made and delivered. I was willing to let that slide. Then the girl that delivered my food was so rude! I had a hard time getting my pens to write on the receipt. I was planning on tipping cash but hadn't got a chance to get it out. She snatched the receipt and rolled her eyes as she stormed out. I told her Thank you still only to be ignored until she was out the door where she made some comment under her breath. She missed out on a good tip just because she couldn't get passed her attitude long enough to show a sliver of customer service. I called the store to let the manger know and they didn't even ask for my receipt number just if it was a guy or girl.
Do not go here. Correcting and embarrassing guests is their culture, I guess. No apology and no empathy. I have frequented Jimmy John's for +5 years and have never been treated this way. Out of my hands now, corporate will give me a call soon. Good thing there are better operated competitors in the area.
Atmosphere: 1
Food: 2
Service: 1
Friendliest Jimmy John’s I’ve been too. The sandwiches are always delicious.
Atmosphere: 5
Food: 5
Service: 5
Jimmy John’s is a great place to go for a simple and fresh, yet delicious sandwich. The bread is great!
Atmosphere: 4
Food: 5
Service: 4
Ah Jimmy John's, Subways older brother with sarcastic tones and generally better sandwiches, the ambiance of the place is expressive yet rustic which is generally a good style, full marks for me. The service was mixed, some of the workers are genuinely nice while others feel like they need a break from the 9 to 5 grind. What matters most about a restaurant however is the food and this is where I was slightly disappointed. My sandwich quality was somewhat on the subpar side quality wise, particular problem being excess of lettuce and dearth of sufficient Mayo. Now me, I'm a condiment guy, balance of the right ingredients is crucial, and honestly this imbalance made the sandwich very bland, not critically bad or terrible just flat. Ultimately the experience was just not standout, thus the average rating.7/15- likely on the lower side of Jimmy John experiences
The staff are always nice and the food is consistently good.
Atmosphere: 4
Food: 5
Service: 5
Order was incorrect. No bacon I paid extra for!That part is own the store. No napkins for a to go order. I spoke with a male at the store and he said they don't have utensils. Not sure why they let you order that if it's not available Food was left on the floor in front of the hotel door That was on Uber delivery Very disappointing
I ordered my food at 11:50 it is now 1:10 and still no food. I called the store after an hour and she said the driver took 4 ordered out and to wait 10-20 mins and if I still don't have my food to call back. And its also annoying if you are ordering more then one sandwich the delivery fee goes up 2.00 each sandwich even though it is on the same order. This will be my last time ordering
Atmosphere: 2
Food: 3
Service: 1
Had a mobile order and a bunch of stuff got left out. No mayo, no mustard, no napkins. Sandwich was dry and bland.
The manager was extremely rude and disrespectful. She treated the customers that were of a different race (that were NOT minorities) entirely different than those that were. I was also wearing my military uniform when she conducted herself this way, so she clearly does not have respect for the military either. I don’t recommend coming to this location AT ALL, especially if you are a minority. Jimmy John’s, please do better with who you all decide to hire for management.
Atmosphere: 1
Food: 1
Service: 1
Ordered a delivery order. They always taking forever to deliver. And today the driver took it to the wrong house after we waited an hour and half. Terrible service.
Restaurantji Recommends
I've know this location to take awhile in delivery so I ordered early thinking I would receive it in time for my lunch hour. I ordered at 11:21am but the food did not arrive until 12:45pm. Yes I was upset, so upset, I called the store but the manager was not helpful and disrespectful! This is poor service and I will not be eating here again!
Jimmy John's never fails! I always get the same sandwich and chips and drink. I will always love the sandwiches from here
Atmosphere: 5
Food: 5
Service: 5
I work down the street. This used to be a fast option for a working lunch. For the past year it takes at least 2 hours to get my order. Half the time it is not even right. They usually forget items that I paid for. One time the sandwich even reeked of smoke. I keep trying them when I can't get away for lunch, but it is just a waste of time and money.
I ordered a sandwich for delivery and was never delivered my sandwich. I called the store and the manager that claimed she “dropped it off” but she never did. She said she knocked three times and waited two minutes for a response before leaving it outside. She never knocked because we have a VERY vocal chihuahua that barks at any and every noise at the door. Additionally, myself and TWO of my roommates were sitting 5 feet away from the door from the time I ordered the sandwich to when it got allegedly delivered. I will never order delivery from here again because she made it very clear there was absolutely nothing she could do for me even after continuously lying over the phone.
It took over an hour for my food to be made and delivered. I was willing to let that slide. Then the girl that delivered my food was so rude! I had a hard time getting my pens to write on the receipt. I was planning on tipping cash but hadn't got a chance to get it out. She snatched the receipt and rolled her eyes as she stormed out. I told her Thank you still only to be ignored until she was out the door where she made some comment under her breath. She missed out on a good tip just because she couldn't get passed her attitude long enough to show a sliver of customer service. I called the store to let the manger know and they didn't even ask for my receipt number just if it was a guy or girl.