The food was great and the staff was really friendly. It was a little small inside but still plenty of room and tables
Mike S
Best Burgers in Lubbock!Had the catfish and it was very good.
Atmosphere: 4
Food: 5
Service: 5
lup
Always good food and sweet service!!Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Charlotte Taylor
Went thru drive through....ordered mushroom Swiss burger combo. When the gave me my bagged order the receipt and kitchen tag has the order correct. When we got to the soccer field for our game, we found out what we actually got was a hamburger with mustard and all vegetables. The fries were hot and there was no drink. I asked the guy at the window about the drink and he just walked away from the window. We couldn't go back to the restaurant as we had soccer games. I tried calling and was out on hold twice and on both calls I got hung up on. Paid $15 for food I could not even eat and no drink.
Atmosphere: 4
Food: 1
Service: 1
ReJeanne S.
I love their burgers. They have the most disrespectful people working the windows They do not have manners and are always so rude. i use to know the owner I wish I could talk to him. Because they can kill his business at least I won't be going back. I placed my order online and I pulled up 2 mins early and the girl goes we don't have your order. I said it cleared my bank and in her rude voice she said well we just got it. Pull over there and I'll call your name. She didn't apologize or nothing. Well to turn things around this new girl gave me my order and she was nice and kind. I hope the others do not corrupt her. She even apologized for my order not being read.
Eric Martinez
I frequent this establishment all the time and the food is pretty good. Tonight I called for a pick up order at 9:45p after getting off work and was put on hold for a few minutes and then told they were closed. Fair warning, they will stop serving about 10-15 minutes early. When I asked if they close at 10 they lady got a little rude and said "yeah! but it's 10 till".
Atmosphere: 3
Food: 4
Service: 2
David Kurze
A good burger and chicken fried steak.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Joe's Burger, Homemade Chicken Fried Steak
Peggy Jones
Always great food here! Burgers are big and fresh.
James Gawlikowski
Good burgers and price
Micheal Brown
I've eaten there quite often and the only complaint or really more of a suggestion is I like my onion rings a little more crispy and darker but that's just my taste but other than that food is great customer service has always been on point as far as the price I don't mind paying a little more for food that I've can enjoy because there's a lot of restaurants that brag about their cheap prices and u find out as ur eating why they are so cheap it's like anything else u get what u pay for and really I don't find Jumbo Joe's expensive
When I called order, I had to repeat my order three times, she. I picked up the order, went home and I was missing a hamburger. I called, they asked what I had ordered, I repeated the order. The order was 2 jumbo burgers, 2 large orders of tater tots, 3 regular hamburgers, I hamburger dry/ no onions. She said come pick up the other hamburger, I told her my husband was going to pick it up. He went by and was told he could not have the hamburger, unless he had the receipt. I went back and they asked for the receipt, the same woman who gave me the order, took my card, but did not give me a receipt back with my card. There was no receipt in the bag. She had the audacity, to ask if I had the food. This was an hour and half later. They were treating me as if I was a liar. I called to ask for the owner. So apparently you can not contact the owner. (Nice tactic). Hire people that know how to write down orders. This is not first time they have messed up my order. Please tell your hire work, not to pretend that you did not just come by the window. This was the last time u will order from them, I will be sure to ask for a receipt, or they will call you a lair.
Food: 1
Service: 1
Andrew Purcella
Great old fashioned style Diner. Fair prices for great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Burger, Hamburger
edwin james
My first time here and I will definitely be back!! People at the counter were extra nice, service was great because the people all had smiles on their faces, and the food was really really good!!!! Will be back very
The food was great and the staff was really friendly. It was a little small inside but still plenty of room and tables
Best Burgers in Lubbock!Had the catfish and it was very good.
Atmosphere: 4
Food: 5
Service: 5
Always good food and sweet service!!Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Went thru drive through....ordered mushroom Swiss burger combo. When the gave me my bagged order the receipt and kitchen tag has the order correct. When we got to the soccer field for our game, we found out what we actually got was a hamburger with mustard and all vegetables. The fries were hot and there was no drink. I asked the guy at the window about the drink and he just walked away from the window. We couldn't go back to the restaurant as we had soccer games. I tried calling and was out on hold twice and on both calls I got hung up on. Paid $15 for food I could not even eat and no drink.
Atmosphere: 4
Food: 1
Service: 1
I love their burgers. They have the most disrespectful people working the windows They do not have manners and are always so rude. i use to know the owner I wish I could talk to him. Because they can kill his business at least I won't be going back. I placed my order online and I pulled up 2 mins early and the girl goes we don't have your order. I said it cleared my bank and in her rude voice she said well we just got it. Pull over there and I'll call your name. She didn't apologize or nothing. Well to turn things around this new girl gave me my order and she was nice and kind. I hope the others do not corrupt her. She even apologized for my order not being read.
I frequent this establishment all the time and the food is pretty good. Tonight I called for a pick up order at 9:45p after getting off work and was put on hold for a few minutes and then told they were closed. Fair warning, they will stop serving about 10-15 minutes early. When I asked if they close at 10 they lady got a little rude and said "yeah! but it's 10 till".
Atmosphere: 3
Food: 4
Service: 2
A good burger and chicken fried steak.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Joe's Burger, Homemade Chicken Fried Steak
Always great food here! Burgers are big and fresh.
Good burgers and price
I've eaten there quite often and the only complaint or really more of a suggestion is I like my onion rings a little more crispy and darker but that's just my taste but other than that food is great customer service has always been on point as far as the price I don't mind paying a little more for food that I've can enjoy because there's a lot of restaurants that brag about their cheap prices and u find out as ur eating why they are so cheap it's like anything else u get what u pay for and really I don't find Jumbo Joe's expensive
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Hamburger
Restaurantji Recommends
Friendly staff delicious
Atmosphere: 4
Food: 5
Service: 5
When I called order, I had to repeat my order three times, she. I picked up the order, went home and I was missing a hamburger. I called, they asked what I had ordered, I repeated the order. The order was 2 jumbo burgers, 2 large orders of tater tots, 3 regular hamburgers, I hamburger dry/ no onions. She said come pick up the other hamburger, I told her my husband was going to pick it up. He went by and was told he could not have the hamburger, unless he had the receipt. I went back and they asked for the receipt, the same woman who gave me the order, took my card, but did not give me a receipt back with my card. There was no receipt in the bag. She had the audacity, to ask if I had the food. This was an hour and half later. They were treating me as if I was a liar. I called to ask for the owner. So apparently you can not contact the owner. (Nice tactic). Hire people that know how to write down orders. This is not first time they have messed up my order. Please tell your hire work, not to pretend that you did not just come by the window. This was the last time u will order from them, I will be sure to ask for a receipt, or they will call you a lair.
Food: 1
Service: 1
Great old fashioned style Diner. Fair prices for great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Burger, Hamburger
My first time here and I will definitely be back!! People at the counter were extra nice, service was great because the people all had smiles on their faces, and the food was really really good!!!! Will be back very
Atmosphere: 5
Food: 5
Service: 5
Had the hamburger steak dinner. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Salad, Hamburger