Awful food, awful service, too high prices. Everything is just awful here. $9 for pepperoni pretzels and it was mushed, wet, and the pepperoni was hard as rock.
Atmosphere: 1
Food: 1
Service: 1
Kristen Gaddis
So disappointed! We tried to grab a quick snack here on our way out of the mall ($25 for 2 cups of pretzel bites and 2 drinks). We found a hair wrapped into the dough and then it was cooked into the pretzel. Obviously everything quickly went into the trash.
Atmosphere: 4
Food: 1
Service: 5
Lupita Campos
Employees were playing with the pizza dough passing it on to the other. Even the little one I have said “I won’t be eating there for a year”
Michelle Truong
Got a cinnamon pretzel nuggets and they charged me $8 for it. I checked online in Auntie Anne’s website to see if they increased their prices but one cinnamon pretzel nugget is only $5. They overcharged here at this location.
Héctor López
Very delicious....the preztles are highly recommended...
Ma. Silva
I usually buy pretzels here, but today they were definitely raw, when I started eating them you could feel the flour even without cooking and the nuggets were all squashed. They were definitely not good. ????
CynM J
Who ever was working today had very very poor customer service. I went up to the counter, young guy walked away to the back without even speaking. I guess he didn't want to serve me. So a young lady who was on her phone continued to be on it until she realized that the young man wasn't returning At first her service was okay, but she hands me an old burnt pretzel. I went to walk away but immediately returned when I noticed it was unedible. I didn't even take a bite. I asked for one that was fresh, and she said they can't do that. So I requested a refund. The guy from the back then returns and proceeds to give me a refund. I said thank you and both just stood there. It baffles me how these places just hire anyone.
Maria Silva
I usually buy pretzels here, but today they were definitely raw, when I started eating them you could feel the flour even without cooking and the nuggets were all squashed. They were definitely not good. ????
Alex
Most disgusting place I’ve been to the mini dogs were so burnt and raw it was my first time eating here never again!
Requested a small pretzel nuggets and they denied me saying they only had medium made when clearly they could’ve made me a small so unprofessional wow
Jeff James
Asked to order a small pretzel bites, one salted and one sugar. I was told no that they only had large, small orders were considered “special order” and take 15 minutes. This was also stated to several customers ahead of me. We asked them to simply pour the larges into small cups and they said no. When I agreed to wait I watched them make every type of pretzel other that what we ordered and play on their phones. This place is a joke. Hopefully the franchise owner sees this and cares enough to teach the employees to not try to rip people off and just do the job correctly.
sirena
It’s a nice place and the people working there are nice as well, but it can take quite sometime to receive your food, as they sometimes run out. This has happened to me more than two times, I have had to wait more than 10 minutes just to receive them, but it’s alright! Overall it’s great, I just wished it took less time that’s all.
Abar Tariq
I luv to stop buy auntie anne's, a friend introduced this place to me and since then I like to have something from here first and then continue my shopping ??
Kaitlyn Kimble
Asked for a small in the pretzel nuggets and she said they only had large so I’d have to wait for a fresh batch to be made. When I asked if she could just pour it into a small cup she said no they can’t do that. Lol why?
Awful food, awful service, too high prices. Everything is just awful here. $9 for pepperoni pretzels and it was mushed, wet, and the pepperoni was hard as rock.
Atmosphere: 1
Food: 1
Service: 1
So disappointed! We tried to grab a quick snack here on our way out of the mall ($25 for 2 cups of pretzel bites and 2 drinks). We found a hair wrapped into the dough and then it was cooked into the pretzel. Obviously everything quickly went into the trash.
Atmosphere: 4
Food: 1
Service: 5
Employees were playing with the pizza dough passing it on to the other. Even the little one I have said “I won’t be eating there for a year”
Got a cinnamon pretzel nuggets and they charged me $8 for it. I checked online in Auntie Anne’s website to see if they increased their prices but one cinnamon pretzel nugget is only $5. They overcharged here at this location.
Very delicious....the preztles are highly recommended...
I usually buy pretzels here, but today they were definitely raw, when I started eating them you could feel the flour even without cooking and the nuggets were all squashed. They were definitely not good. ????
Who ever was working today had very very poor customer service. I went up to the counter, young guy walked away to the back without even speaking. I guess he didn't want to serve me. So a young lady who was on her phone continued to be on it until she realized that the young man wasn't returning At first her service was okay, but she hands me an old burnt pretzel. I went to walk away but immediately returned when I noticed it was unedible. I didn't even take a bite. I asked for one that was fresh, and she said they can't do that. So I requested a refund. The guy from the back then returns and proceeds to give me a refund. I said thank you and both just stood there. It baffles me how these places just hire anyone.
I usually buy pretzels here, but today they were definitely raw, when I started eating them you could feel the flour even without cooking and the nuggets were all squashed. They were definitely not good. ????
Most disgusting place I’ve been to the mini dogs were so burnt and raw it was my first time eating here never again!
The picture explains everything. Horrible
Restaurantji Recommends
Requested a small pretzel nuggets and they denied me saying they only had medium made when clearly they could’ve made me a small so unprofessional wow
Asked to order a small pretzel bites, one salted and one sugar. I was told no that they only had large, small orders were considered “special order” and take 15 minutes. This was also stated to several customers ahead of me. We asked them to simply pour the larges into small cups and they said no. When I agreed to wait I watched them make every type of pretzel other that what we ordered and play on their phones. This place is a joke. Hopefully the franchise owner sees this and cares enough to teach the employees to not try to rip people off and just do the job correctly.
It’s a nice place and the people working there are nice as well, but it can take quite sometime to receive your food, as they sometimes run out. This has happened to me more than two times, I have had to wait more than 10 minutes just to receive them, but it’s alright! Overall it’s great, I just wished it took less time that’s all.
I luv to stop buy auntie anne's, a friend introduced this place to me and since then I like to have something from here first and then continue my shopping ??
Asked for a small in the pretzel nuggets and she said they only had large so I’d have to wait for a fresh batch to be made. When I asked if she could just pour it into a small cup she said no they can’t do that. Lol why?