Horrible service. Ghetto as can be. Walked out.You been warned. Avoid this location.....
Malvina Porchia
The lobby is always closed! I came extra early today to try and make it before the lobby closes, I’m here now at 7:10pm and the front doors are locked.
Becca did such a good job taking my order. She was very patient and listened actively. She repeated my order back nice and kindly! She deserves a raise !
Atmosphere: 5
Food: 5
Service: 5
Shane B
The black manager lady is so rude and hateful to guests and people working for her.
Moe Moe
1-4-2024 1:15 pm TODAY Grandys at this location has to do better! I sat at drive thru to order 10-15 mins before anyone acknowledged I was there, I said hello 2 times then blew the horn… instead of the worker Acknowledging me, she gets on the intercom and STATES NO SENSE IN BLOWONG IM WORKING BY MYSELF AND DOING the best I can which is understandable, but at least say welcome to Grandys give me a moment or something! This place is always slow, and she was still trying to get the cars ahead of me order correct I end of leaving and another car that was in front of me please hire fast pace workers at this place we don’t have many Grandys and one of my favorite places ! You lose business for sure do to the slow workers and not help
Atmosphere: 3
Daniel Thornbrough
The manager there named Debbie really cares about her customers. The other night I asked my wife where she wanted to go for dinner and she said Grandy's. We needed some southern comfort food. When I received my order it was wrong and Debbie noticed and she not only fixed the problem she went over and above and really took care of me and my wife. She remade our meals with better gravy and extra rolls. Then delivered it to our table with butter for the rolls. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried
Shalon Hall
Server was great but chicken was small and coleslaw seem old.
Atmosphere: 2
Food: 2
Service: 5
C Johnson
On 11/08 23 around 12:50 pm. I was the only one inside waiting to order for 4 minutes or longer. Two more customers came in. That's when my order was taken. Then the worker took their order. After taken all three orders. She began to fix them. The two people who order after me received their order. My order was to go. Their orders was dine in. I asked her nicely do dine in orders take priority over take out. She said no. I then asked why did they get their order before I did and she said (waiting on the chicken fried steak to come up) I then smiled and said they ordered the same as I did. Knowing that she knew what they orderd. She said have a nice day. I responded I will and will be contacting corporate.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Fried
Charles Nwsom
Grandy's , in the 8O's , Grandy's wasgood , but , something changed , idon't know if it was The Ownership ,The Quality Of The Food , or both !!But now , you get better food at Devil'sBowl Speedway Concession Stands ,No Lie ; , Grandy's is trying to competewith "" Rosa's Cafe , Raising Caine's ,Jersey Mike's , Jason's Deli , andMcalisters Deli "" , it just ain't going to happen , The Food Tastes Old Or Something , Perhaps Poorly Prepared ,The Dining Area Isn't Very Clean , norAre The Restrooms , and , The Customer Service Is Pretty Bad !! Grandy's Need'sA Face Lift not only in The Deco , but ,Also The Employees , It Is just A 1OO %Disaster , Sorry Folks , That Is MyUnbiased Opinion, Just Beware , andTruthfully, You Could Get A Better MealAt La Michoacana Taqueria Meat Market!!
Atmosphere: 1
Food: 1
Service: 1
Howard Cutshall
Grandys used to have the best cinnamon rolls but I just got 6 of them from the drive thru and they were way smaller and stale.
Everybody was cool. The food was quick and hot. Lucky enough to be there when a sheet of 'sinnamon' rolls came out.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried
Yazmin M.
This place only gets a one star because the cashier guy was nice but the food was terrible. The chicken tenders I ordered weren't warm or hot they were room temperature. The mash potatoes were dry and the Mac and cheese wasn't Mac and cheese I don't know what that was
Alexander Pina
The service in the drive through is super slow. I'm looking at the employee preparing the meals in the takeout containers, and she is moving like a super slow snail. We waited over 15 minutes for our food.
Atmosphere: 2
Food: 3
Service: 1
Renee Moore
If I can give this place a zero, I would only thing that was actually good was the mashed potatoes in the white gravy the rolls was nasty as hell taste like they just been sitting up the country fried steak, didn't taste, right. After I took three bites, I threw everything up. Omg they need to close this place down.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, Country Fried
Nicole Carman
Literally no one there should’ve been a clue. Took over 35 minutes for my food with zero customers. None in drive throu either. Will never go back. Workers could care less.
Horrible service. Ghetto as can be. Walked out.You been warned. Avoid this location.....
The lobby is always closed! I came extra early today to try and make it before the lobby closes, I’m here now at 7:10pm and the front doors are locked.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fish, Mashed Potatoes, Chicken Fried
Becca did such a good job taking my order. She was very patient and listened actively. She repeated my order back nice and kindly! She deserves a raise !
Atmosphere: 5
Food: 5
Service: 5
The black manager lady is so rude and hateful to guests and people working for her.
1-4-2024 1:15 pm TODAY Grandys at this location has to do better! I sat at drive thru to order 10-15 mins before anyone acknowledged I was there, I said hello 2 times then blew the horn… instead of the worker Acknowledging me, she gets on the intercom and STATES NO SENSE IN BLOWONG IM WORKING BY MYSELF AND DOING the best I can which is understandable, but at least say welcome to Grandys give me a moment or something! This place is always slow, and she was still trying to get the cars ahead of me order correct I end of leaving and another car that was in front of me please hire fast pace workers at this place we don’t have many Grandys and one of my favorite places ! You lose business for sure do to the slow workers and not help
Atmosphere: 3
The manager there named Debbie really cares about her customers. The other night I asked my wife where she wanted to go for dinner and she said Grandy's. We needed some southern comfort food. When I received my order it was wrong and Debbie noticed and she not only fixed the problem she went over and above and really took care of me and my wife. She remade our meals with better gravy and extra rolls. Then delivered it to our table with butter for the rolls. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried
Server was great but chicken was small and coleslaw seem old.
Atmosphere: 2
Food: 2
Service: 5
On 11/08 23 around 12:50 pm. I was the only one inside waiting to order for 4 minutes or longer. Two more customers came in. That's when my order was taken. Then the worker took their order. After taken all three orders. She began to fix them. The two people who order after me received their order. My order was to go. Their orders was dine in. I asked her nicely do dine in orders take priority over take out. She said no. I then asked why did they get their order before I did and she said (waiting on the chicken fried steak to come up) I then smiled and said they ordered the same as I did. Knowing that she knew what they orderd. She said have a nice day. I responded I will and will be contacting corporate.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Fried
Grandy's , in the 8O's , Grandy's wasgood , but , something changed , idon't know if it was The Ownership ,The Quality Of The Food , or both !!But now , you get better food at Devil'sBowl Speedway Concession Stands ,No Lie ; , Grandy's is trying to competewith "" Rosa's Cafe , Raising Caine's ,Jersey Mike's , Jason's Deli , andMcalisters Deli "" , it just ain't going to happen , The Food Tastes Old Or Something , Perhaps Poorly Prepared ,The Dining Area Isn't Very Clean , norAre The Restrooms , and , The Customer Service Is Pretty Bad !! Grandy's Need'sA Face Lift not only in The Deco , but ,Also The Employees , It Is just A 1OO %Disaster , Sorry Folks , That Is MyUnbiased Opinion, Just Beware , andTruthfully, You Could Get A Better MealAt La Michoacana Taqueria Meat Market!!
Atmosphere: 1
Food: 1
Service: 1
Grandys used to have the best cinnamon rolls but I just got 6 of them from the drive thru and they were way smaller and stale.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Everybody was cool. The food was quick and hot. Lucky enough to be there when a sheet of 'sinnamon' rolls came out.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fried
This place only gets a one star because the cashier guy was nice but the food was terrible. The chicken tenders I ordered weren't warm or hot they were room temperature. The mash potatoes were dry and the Mac and cheese wasn't Mac and cheese I don't know what that was
The service in the drive through is super slow. I'm looking at the employee preparing the meals in the takeout containers, and she is moving like a super slow snail. We waited over 15 minutes for our food.
Atmosphere: 2
Food: 3
Service: 1
If I can give this place a zero, I would only thing that was actually good was the mashed potatoes in the white gravy the rolls was nasty as hell taste like they just been sitting up the country fried steak, didn't taste, right. After I took three bites, I threw everything up. Omg they need to close this place down.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, Country Fried
Literally no one there should’ve been a clue. Took over 35 minutes for my food with zero customers. None in drive throu either. Will never go back. Workers could care less.
Atmosphere: 1
Food: 2
Service: 1