We truly like this place, but tonight, food and service sucked! Brisa walked off as we were telling her that we were missing food. Or food was cold. Plus, she had a bad attitude.
Atmosphere: 3
Food: 1
Service: 1
Gene “Ασημένια πλάτη” Lopez
Pretty standard McDonald's. Nothing stood out, good or bad.
Atmosphere: 3
Food: 3
Service: 4
Alyssa Brown
I usually go to this McDonald’s they have gotten my order wrong a few times but I was able to look past that. But not this time. They had me wait for my food for around 10 minutes. If I had not went inside to check my order I would have waited another 10 maybe longer. When my food came out they did not add my fries I paid for. Because of that I will not be returning. Some people have to go back to work etc. not everyone has the time to wait around let alone have missing items. Please do better.
Atmosphere: 3
Food: 4
Service: 1
Jess B
My kids and I just left this location (02/22/24) after picking up my son from Poteet after his track meet. I googled the drive thru hours before arriving. Lobby closes at 10pm, and drive-thru closes st 12pm. We arrived at 11:15 and immediately saw one employee, so I proceeded to pull to the monitor, and no one answered. I circled the building and saw that same employee at 11:17 pm that I could see through the window minutes earlier. The male employee looked through the window, with a drink in his hands and used a "hand under neck motion" I guess letting us know McDonald's was not accepting customers but it definitely wasn't closing time for the drive thru. This is the second time this location has did this in the last few weeks. Tonight we were only there to purchase 4 large drinks but was denied service.
Service: 1
robert laidlaw
It's McDonald'
Atmosphere: 3
Food: 3
Service: 3
Sofia Cantu
I love McDonald's<3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Hash Browns
Misti Chadwick
Love the play area l, it's so huge, but the service isn't the best. They were friendly but not very fast, waited for our food in the play area with our number but ended up having to go up to the counter and get it.
Food was fresh and they didn't give me the wrong order this time
Spam Spam
If possible, can we please… please… please stop asking “anything else?” soon as a singular word is muttered? This makes the ordering process more irritating as well as the focus more difficult~ especially when ordering for multiple people. Also, can we please verify that orders are made and completed correctly? It would be a different story if these things were done occasionally but this is almost every time.
We're not willing to hold up their end of the deal with their receipts they offer buy one get one free, we've done this multiple times at various McDonald's. Including this one. Today they decided not to do it and make up things about "corporate" even though every single McDonalds prints out the same receipt stating the deal for your review of their stores. Lunch time Thursday, Jan 18th. Whoever behind the counter was not understanding the deal.
Service: 1
Recommended dishes: Cheeseburger
Anthony Archer
Great play area...indoor and contained.
Atmosphere: 4
Food: 4
Service: 3
Marsha England
It's a good place to eat. It's easily accessible from IH635/Town East.
We truly like this place, but tonight, food and service sucked! Brisa walked off as we were telling her that we were missing food. Or food was cold. Plus, she had a bad attitude.
Atmosphere: 3
Food: 1
Service: 1
Pretty standard McDonald's. Nothing stood out, good or bad.
Atmosphere: 3
Food: 3
Service: 4
I usually go to this McDonald’s they have gotten my order wrong a few times but I was able to look past that. But not this time. They had me wait for my food for around 10 minutes. If I had not went inside to check my order I would have waited another 10 maybe longer. When my food came out they did not add my fries I paid for. Because of that I will not be returning. Some people have to go back to work etc. not everyone has the time to wait around let alone have missing items. Please do better.
Atmosphere: 3
Food: 4
Service: 1
My kids and I just left this location (02/22/24) after picking up my son from Poteet after his track meet. I googled the drive thru hours before arriving. Lobby closes at 10pm, and drive-thru closes st 12pm. We arrived at 11:15 and immediately saw one employee, so I proceeded to pull to the monitor, and no one answered. I circled the building and saw that same employee at 11:17 pm that I could see through the window minutes earlier. The male employee looked through the window, with a drink in his hands and used a "hand under neck motion" I guess letting us know McDonald's was not accepting customers but it definitely wasn't closing time for the drive thru. This is the second time this location has did this in the last few weeks. Tonight we were only there to purchase 4 large drinks but was denied service.
Service: 1
It's McDonald'
Atmosphere: 3
Food: 3
Service: 3
I love McDonald's<3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Hash Browns
Love the play area l, it's so huge, but the service isn't the best. They were friendly but not very fast, waited for our food in the play area with our number but ended up having to go up to the counter and get it.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Sandwich, Cheeseburger, Burger King Chicken Nuggets, Hash Browns
Food was fresh and they didn't give me the wrong order this time
If possible, can we please… please… please stop asking “anything else?” soon as a singular word is muttered? This makes the ordering process more irritating as well as the focus more difficult~ especially when ordering for multiple people. Also, can we please verify that orders are made and completed correctly? It would be a different story if these things were done occasionally but this is almost every time.
Service: 2
The food was good & hot. Good service as
Food: 5
Service: 5
Restaurantji Recommends
They close early.
Atmosphere: 1
Food: 1
Service: 1
Kids had a great time at the indoor
Atmosphere: 4
Food: 5
Service: 5
We're not willing to hold up their end of the deal with their receipts they offer buy one get one free, we've done this multiple times at various McDonald's. Including this one. Today they decided not to do it and make up things about "corporate" even though every single McDonalds prints out the same receipt stating the deal for your review of their stores. Lunch time Thursday, Jan 18th. Whoever behind the counter was not understanding the deal.
Service: 1
Recommended dishes: Cheeseburger
Great play area...indoor and contained.
Atmosphere: 4
Food: 4
Service: 3
It's a good place to eat. It's easily accessible from IH635/Town East.
Atmosphere: 4
Food: 5
Service: 5