Love the place! This is our 3rd time coming. This last vist was disappointing. This, "Don" guy came in like he owned the place. He was very loud, rude and obnoxious. One of the workers asked him a question, and he told her if she was his server, she said no. He rudely asked her, "then why are you talking to me!" He was getting my blood boiling,But, I managed to keep my cool. I didn't have a good dining experience for that reason. I would definitely go back but, if he's there, I'm going somewhere else. I would've gave this place a 5 star but, he ruined that rate. The rest of the crew were awesome. Thanks crew!!
Alexander Bunnell
I used to live in CT, and I know New York pizza. New York pizza takes 10 min to make. We waited an HOUR. The pizza came out and was doughy (opposite of NY pizza) and greasy. Hot honey was not hot - yet still worth charging $4 for somehow. Server was kind and knew we’d be upset but nothing she could do. Trust the reviews and do not come here
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Garlic Knots
John Zokoe
Substituted a less expensive item on half and they thought it is appropriate to charge extra. 1st and last experience, enjoy the extra 1$.
Atmosphere: 2
Food: 2
Service: 2
Justin
New York Pizza Pub is right around the corner from our house and we frequently buy pizza from them. Their garlic knots are amazing. The pizza is usually amazing. "Usually" is the only reason I'm hesitant to give 5 stars. Most of the time the cheese, sauce, topping, bread ratio is on point, the pizza is evenly cooked and not burnt, and the service is prompt and polite. Every once in a while it seems like we hit a busy night or perhaps a new hire and one of those things slips a bit. It's never bad enough to wish we hadn't ordered, just noticeable when you get used to the typical quality. It has happened enough times to know it's also not just a one time occurrence. Otherwise we're very happy to have them so close! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Garlic Knots, Large Pepperoni Pizza
Freddy Cisneros
Let me start out with a positive, the young man that sat us and got our drinks was polite and accommodating and the fried ravioli were tasty.The rest of the service was terrible, but I guess that saved us from spending $50 on pizza. Once we got the order for the ravioli, our server seemed to just forget about us, which was odd, because it wasn't busy. 3 tables were occupied.I've been a server before, and worked in large and small locations. You can't just leave your customers idle, as they get more frustrated and can't place their order. Even a simple check in would have kept us there and likely changed this review
Food: 3
Service: 1
Tim s
Great food
Cherie Mccartney
I’m truly sad to post this review! I’ve been going there for the past three years and absolutely loved their pizza! But, the last three orders have been crazy! I ordered again last night because I was too tired to cook and usually could count on a good pizza from here! Last night the pizza was SO hard! Crust burnt and lacked in cheese and sauce! I was so disappointed ? this was the 2nd time in a row since the new owner has taken over! I realize I only spent $24.00 but that times 2 is too much!! My man went to heat up a piece and it literally cracked when he bit into it ?♀️? I was going to call them but I figured they would only offer another pizza and honestly, I didn’t want another one!I’m so sad that we won’t be eating there anymore! It was such a great place to go … great location as well! I had told so many of my neighbors about this place as well … as we live in a pretty big new community.
Atmosphere: 4
Service: 4
John Luby
I remember the pizza being better. This last one was under cooked and lacked flavor.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Veggie Pizza
Eryn
Been going here since I was a kid, still amazing as always. I absolutely love their cheese pizza and their chicken wings! They are a must order anytime my friends or family is over. But I will say they have gone up in price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Tenders, Fresh Pizza
Judy Mares
Used to be our favorite place in town for pizza but prices jump so high, we rarely go there anymore. I understand inflation but they are out of line with the other pizza places in town. Sad too, because they are the most convenient to us.
The best pizza I have had in Texas! I was craving pizza while visiting New Braunfels and found this amazing restaurant. I ordered the large vegetable pizza and it was so good. Looking forward to eating here again soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Pizza
Morgan Doster
Best pizza to cheer someone
Atmosphere: 5
Food: 5
Service: 5
Reme Pyper
Good vibes only here.
Atmosphere: 5
Food: 5
Service: 5
Ken Ripley
Poor service. Waited 1h 40m for takeout when the original estimate was 50m. Person at the desk tells me they messed up the order, but I was tired of waiting and asked for a refund. Recommend you find a pizza restaurant with competent staff.
Atmosphere: 1
Food: 1
Service: 1
brittany
We visited on 1/27/24. The only bathroom is his/hers and customers/employees. The toilet was saturated with weeks worth of urine build up, the sink with pink mold, and no paper towels. The mess continues in the dining room with a years worth of dust all over the ceiling fans, lamp shade covers, and wall art. Filthy! Every table had empty napkin holders. The pizza was served and it was decent but kept getting grossed out at the filth and only ate a few bites... imagine what the kitchen looks like??! CLEAN YOUR BUSINESS!!!
Love the place! This is our 3rd time coming. This last vist was disappointing. This, "Don" guy came in like he owned the place. He was very loud, rude and obnoxious. One of the workers asked him a question, and he told her if she was his server, she said no. He rudely asked her, "then why are you talking to me!" He was getting my blood boiling,But, I managed to keep my cool. I didn't have a good dining experience for that reason. I would definitely go back but, if he's there, I'm going somewhere else. I would've gave this place a 5 star but, he ruined that rate. The rest of the crew were awesome. Thanks crew!!
I used to live in CT, and I know New York pizza. New York pizza takes 10 min to make. We waited an HOUR. The pizza came out and was doughy (opposite of NY pizza) and greasy. Hot honey was not hot - yet still worth charging $4 for somehow. Server was kind and knew we’d be upset but nothing she could do. Trust the reviews and do not come here
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Garlic Knots
Substituted a less expensive item on half and they thought it is appropriate to charge extra. 1st and last experience, enjoy the extra 1$.
Atmosphere: 2
Food: 2
Service: 2
New York Pizza Pub is right around the corner from our house and we frequently buy pizza from them. Their garlic knots are amazing. The pizza is usually amazing. "Usually" is the only reason I'm hesitant to give 5 stars. Most of the time the cheese, sauce, topping, bread ratio is on point, the pizza is evenly cooked and not burnt, and the service is prompt and polite. Every once in a while it seems like we hit a busy night or perhaps a new hire and one of those things slips a bit. It's never bad enough to wish we hadn't ordered, just noticeable when you get used to the typical quality. It has happened enough times to know it's also not just a one time occurrence. Otherwise we're very happy to have them so close! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Garlic Knots, Large Pepperoni Pizza
Let me start out with a positive, the young man that sat us and got our drinks was polite and accommodating and the fried ravioli were tasty.The rest of the service was terrible, but I guess that saved us from spending $50 on pizza. Once we got the order for the ravioli, our server seemed to just forget about us, which was odd, because it wasn't busy. 3 tables were occupied.I've been a server before, and worked in large and small locations. You can't just leave your customers idle, as they get more frustrated and can't place their order. Even a simple check in would have kept us there and likely changed this review
Food: 3
Service: 1
Great food
I’m truly sad to post this review! I’ve been going there for the past three years and absolutely loved their pizza! But, the last three orders have been crazy! I ordered again last night because I was too tired to cook and usually could count on a good pizza from here! Last night the pizza was SO hard! Crust burnt and lacked in cheese and sauce! I was so disappointed ? this was the 2nd time in a row since the new owner has taken over! I realize I only spent $24.00 but that times 2 is too much!! My man went to heat up a piece and it literally cracked when he bit into it ?♀️? I was going to call them but I figured they would only offer another pizza and honestly, I didn’t want another one!I’m so sad that we won’t be eating there anymore! It was such a great place to go … great location as well! I had told so many of my neighbors about this place as well … as we live in a pretty big new community.
Atmosphere: 4
Service: 4
I remember the pizza being better. This last one was under cooked and lacked flavor.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Veggie Pizza
Been going here since I was a kid, still amazing as always. I absolutely love their cheese pizza and their chicken wings! They are a must order anytime my friends or family is over. But I will say they have gone up in price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Tenders, Fresh Pizza
Used to be our favorite place in town for pizza but prices jump so high, we rarely go there anymore. I understand inflation but they are out of line with the other pizza places in town. Sad too, because they are the most convenient to us.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
The best pizza I have had in Texas! I was craving pizza while visiting New Braunfels and found this amazing restaurant. I ordered the large vegetable pizza and it was so good. Looking forward to eating here again soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Pizza
Best pizza to cheer someone
Atmosphere: 5
Food: 5
Service: 5
Good vibes only here.
Atmosphere: 5
Food: 5
Service: 5
Poor service. Waited 1h 40m for takeout when the original estimate was 50m. Person at the desk tells me they messed up the order, but I was tired of waiting and asked for a refund. Recommend you find a pizza restaurant with competent staff.
Atmosphere: 1
Food: 1
Service: 1
We visited on 1/27/24. The only bathroom is his/hers and customers/employees. The toilet was saturated with weeks worth of urine build up, the sink with pink mold, and no paper towels. The mess continues in the dining room with a years worth of dust all over the ceiling fans, lamp shade covers, and wall art. Filthy! Every table had empty napkin holders. The pizza was served and it was decent but kept getting grossed out at the filth and only ate a few bites... imagine what the kitchen looks like??! CLEAN YOUR BUSINESS!!!
Atmosphere: 1
Food: 3
Service: 2