This is a good location. I'm boring, y'all. Happy with mild or plain tenders and their ridiculously delicious ranch.Would like to note that I always ONLY have ordered food from here via Door Dash. I'm seeing these bad reviews and yikes! Glad I haven't gone in.
Food: 5
Katie
This is a good location. I'm boring, y'all. Happy with mild boneless wings and their ridiculously DELICIOUS ranch. I'm not obsessed with ranch, but theirs is #1!
Food: 5
Antonio Scott
The wings had a sour taste to them. Like they may have been spoiled.
Atmosphere: 5
Food: 2
Service: 5
Pamara Childress
After having a horrible experience at the Watauga location a week ago, this location made everything right. The service was great all the way around. One of the young men, and I am disappointed I didn't get his name, he asked me how well did I want my chicken cooked. When I got my order he said to me "I did really good for you". It was obvious that he took pride in what he does and he made sure to let me know. Everything turned out perfect! He really did do good for me. I appreciate him and all of the staff there tonight. Thank you!
Adrian&Katrina Ruiz
Great customer not the best and wings are sometimes overcooked to the point where they are dry. Staff is very unprofessional and uninviting.
The food was WAY greasy. Like it seeped thru onto the bag & was dripping off the wings. The workers were easy more into socializing than they were prepping orders.
Atmosphere: 3
Food: 4
Service: 3
Cristian Rodriguez
The app says 20 mins but when i get there a hour wait and the food is not the same no more! Rather eat chipotle if I'm going to pay the same amount for small chicken
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Wings
Michelle Fellows
This review is overdue, but I wanted to give 5-stars to Roxanna for taking care of us. We did a delivery order and it did not go well. I reached out with my concerns, and the very next day which was Christmas Eve, Roxanna called and resolved our issue. I am very pleased and satisfied with the above and beyond service I received. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Sara Chamberlain
It never fails- we NEVER receive our celery sticks or carrot sticks in our pickup orders. I’d say it’s my fault for still ordering them, but come on. Never?! And it feels silly to ask for a refund but I’ve probably spent $20+ on veggie sticks for my kids that we never get.
I always place puck up orders here and I haven't had any issues one time I had to wait a bit but that's normal on game day. It is a busy location so I always order ahead online.
Food: 5
Service: 5
Kenthemodel X
Upon entering the employee the female was sitting down at the register and didn't even acknowledge me. I had to say hello maam can you assist me. When she saw me coming into this location and should have greeted me! Not me acknowledge her. The food that I ordered from your Hurst Wing stop location was horrible and disgusting! I ordered this as a pickup. After arriving within the time stated that the food was ready,I was told by one of the employees here that food was not done yet. So I waited another 10 more minutes.Upon receiving the order, the food was cold! I was highly upset about this as how does this happen for food to be cold! When I had to wait for the items to be ready. The chicken sandwiches were cold and the fries were even colder as if they had been sitting out waiting to be reused for an order. I am highly disappointed and surprised this is the type of food and service you choose to provide to your consumers. Also I am highly disappointed that the Maple Sriracha flavor is no longer available!Fix this immediately and make this experience right! The food was a total waste of money! I was scared to mention it to them to correct b/c I did not want them to mess negatively with my food.
I ordered a combo with everything and a drink and they didn't give me a drink, only the cold wings outside my house, very bad
Atmosphere: 1
Food: 1
Service: 1
Matt King
I ordered the boneless deal meal online. I get to the store just to be told they are out of boneless chicken because the manager ROXANNE did not order them. I asked for my money back and they said it would be 3 days. S they said the manager refused to come in and had a stack of about 40 to 50 receipts sitting waiting to be refunded. I asked the person to call the manager and I would speak with her and the cashier replied she is not answering her phone now. They called and she didn’t answer. How unprofessional that when things hit the fan you leave your employees to deal with the aftermath of a mistake. You are the manager! You’re supposed to take the lead. I feel awful for the employees m.
Zzzzz take a nap while I wait.
This is a good location. I'm boring, y'all. Happy with mild or plain tenders and their ridiculously delicious ranch.Would like to note that I always ONLY have ordered food from here via Door Dash. I'm seeing these bad reviews and yikes! Glad I haven't gone in.
Food: 5
This is a good location. I'm boring, y'all. Happy with mild boneless wings and their ridiculously DELICIOUS ranch. I'm not obsessed with ranch, but theirs is #1!
Food: 5
The wings had a sour taste to them. Like they may have been spoiled.
Atmosphere: 5
Food: 2
Service: 5
After having a horrible experience at the Watauga location a week ago, this location made everything right. The service was great all the way around. One of the young men, and I am disappointed I didn't get his name, he asked me how well did I want my chicken cooked. When I got my order he said to me "I did really good for you". It was obvious that he took pride in what he does and he made sure to let me know. Everything turned out perfect! He really did do good for me. I appreciate him and all of the staff there tonight. Thank you!
Great customer not the best and wings are sometimes overcooked to the point where they are dry. Staff is very unprofessional and uninviting.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Sandwich Combo, Chicken Wings
The food was WAY greasy. Like it seeped thru onto the bag & was dripping off the wings. The workers were easy more into socializing than they were prepping orders.
Atmosphere: 3
Food: 4
Service: 3
The app says 20 mins but when i get there a hour wait and the food is not the same no more! Rather eat chipotle if I'm going to pay the same amount for small chicken
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Wings
This review is overdue, but I wanted to give 5-stars to Roxanna for taking care of us. We did a delivery order and it did not go well. I reached out with my concerns, and the very next day which was Christmas Eve, Roxanna called and resolved our issue. I am very pleased and satisfied with the above and beyond service I received. Thank you!
Atmosphere: 5
Food: 5
Service: 5
It never fails- we NEVER receive our celery sticks or carrot sticks in our pickup orders. I’d say it’s my fault for still ordering them, but come on. Never?! And it feels silly to ask for a refund but I’ve probably spent $20+ on veggie sticks for my kids that we never get.
Restaurantji Recommends
Waiting 2
Service: 1
Recommended dishes: Chicken Wings
I always place puck up orders here and I haven't had any issues one time I had to wait a bit but that's normal on game day. It is a busy location so I always order ahead online.
Food: 5
Service: 5
Upon entering the employee the female was sitting down at the register and didn't even acknowledge me. I had to say hello maam can you assist me. When she saw me coming into this location and should have greeted me! Not me acknowledge her. The food that I ordered from your Hurst Wing stop location was horrible and disgusting! I ordered this as a pickup. After arriving within the time stated that the food was ready,I was told by one of the employees here that food was not done yet. So I waited another 10 more minutes.Upon receiving the order, the food was cold! I was highly upset about this as how does this happen for food to be cold! When I had to wait for the items to be ready. The chicken sandwiches were cold and the fries were even colder as if they had been sitting out waiting to be reused for an order. I am highly disappointed and surprised this is the type of food and service you choose to provide to your consumers. Also I am highly disappointed that the Maple Sriracha flavor is no longer available!Fix this immediately and make this experience right! The food was a total waste of money! I was scared to mention it to them to correct b/c I did not want them to mess negatively with my food.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich Combo, Seasoned Fries, Sandwiches
I ordered a combo with everything and a drink and they didn't give me a drink, only the cold wings outside my house, very bad
Atmosphere: 1
Food: 1
Service: 1
I ordered the boneless deal meal online. I get to the store just to be told they are out of boneless chicken because the manager ROXANNE did not order them. I asked for my money back and they said it would be 3 days. S they said the manager refused to come in and had a stack of about 40 to 50 receipts sitting waiting to be refunded. I asked the person to call the manager and I would speak with her and the cashier replied she is not answering her phone now. They called and she didn’t answer. How unprofessional that when things hit the fan you leave your employees to deal with the aftermath of a mistake. You are the manager! You’re supposed to take the lead. I feel awful for the employees m.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings