Panda Express

4306 John Ben Shepperd Pkwy, Odessa
(432) 362-9579

Recent Reviews

Hinneni Cortes

DONT GO THERE!!Me and my husband wanted to dine in but the cashiers didn’t even ask us, they just gave us the food to go. They say they close at 11pm but it was 9:50pm and they were already cleaning everything, they charged for fountain drinks and the machine was already “turned off” nothing would come out of it.My husband asked for a coke and I asked for Powerade, they went to the drive thru fountain machine to get out drinks and the cashier came back with 2 powerades that tasted like plain water.

Atmosphere: 1

Food: 2

Service: 1

Mylar Bowman

April 8th, 2024 was my first experience with Panda Express. I placed two orders. Order for beef broccoli, Angus steak and noodles. Food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plate

Rick McClean

I got the old scrapings of a pan that had been sitting for a long time instead of the nice freshly made pan that she put in right after me. I can’t stand when there’s no care for the customer whatsoever.

Atmosphere: 1

Food: 1

Service: 1

Humberto Marquez

Bad taste of food doesn’t taste good like after. they hire the wrong persons to cook.and their ice machine doesn’t work. Wouldn’t recommend anymore.

Atmosphere: 1

Food: 1

Service: 4

Yan Crespo

Very delicious food and very excellent service whether inside the room or at the counter, thank you for the service

Atmosphere: 5

Food: 5

Service: 5

Josh Lucas

The staff here is so RUDE!!!!! Not one person was nice to us! Everyone either rolled their eyes/huffed & puffed or ignored us.This is the worst Panda express I have ever been too!! Definitely has gone down hill over rthe past few years.

Atmosphere: 1

Food: 1

Service: 1

Doris Fuentes

Good customer service good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Beef Kids Meal, Family Meal, Chow Mein a La Carte

Gloricel Samaniego

Food is good and all until they wanna over feed u with rice and noodles and a little bit in meat they are ridiculous!!!! This lady tried charging me $2.80 for a cup of ice but yet I was gonna pay $2 for just two veg rolls how I’ve that right ? Please when y go there make sure they are not trying to take advantage of u they are over priced and trying to give u less . And the fact that none of the works even understand you because all they wanna do is hire Cubans who can’t speak any English..

Atmosphere: 1

Food: 4

Service: 1

Melissa Womack

Absolutely the worst Panda Express I’ve ever been to in my life. This is a family favorite when we go out. Well let’s just say use to be. The entire family was highly disappointed with the results of dinner tonight.The food was disgusting looking, the service was horrible. I got beef and broccoli. The broccoli was so soggy it was like a smushed sponge. I decided to get these after finding out they no longer have several items that I normally got before.Staff does not know how to treat customers, nor do they know how to speak English. Over the last year, the service and the quality of food that Panda Express has been serving has gone downhill and their selection is more like going to a middle school cafeteria and picking from a few items. The tea was old we didn’t get all our foodI have traveled a lot and this is one the the most pathetic and horrible ones I have ever been too. I will not be returning. Over all if I could give it a half start I would.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Super Greens, Side Chow Mein, Chow Mein, Bigger Plate

Tawnya Rojas

Carolynn helped us and she was so friendly while they were busy. It's nice to have great customer service as well as expedient

Atmosphere: 5

Food: 5

Service: 5

J Nelson

Go to Fun Noodle Bar instead. You'll pay about the same price for more food and better quality.CHECK YOUR ORDER.It is was my first time ever in a Panda Express. Check your order when you get it. Got home and found out the main part of my order wasn't even there. The rice was undercooked and hard and themeat was more breading than meat. This is like the ghetto taco bell equivalent of Chinese food.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Bigger Plate Beef Chicken and Fried Rice

Raúl Garcia

The soda machine doesn't have ice and they don't have sauces like chiken teriyaki and the manager sits watching everyone suffer because of the ice and all she does is say the workers will help you and no, there are egg rolls for months I haven't had them

Atmosphere: 1

Food: 3

Service: 1

Steve Thompson

Food was over cooked and drive thru order was difficult with

Food: 3

Service: 2

Chris Mills

It's a Panda Express! Just what you'd expect from a Panda Express!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Sesame Chicken Breast, Mushroom Chicken, Side Chow Mein, Fried Rice

Michael

Was clean, the service was great, and the food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bigger Plate Beef Chicken and Fried Rice, Plate

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