“As I was walking home from work, I heard the vicious roar of an empty stomach after my 10 hour shift. I didn't wanna walk any further than I already had to, and this is one of the places otw back to my house. I stopped in front of the restaurant, sized it up and walked in with the idea of this being another regular tex mex place. As I walked in I was greeted by a colorful atmosphere and one associate at the front. I looked and pondered on the menu and was debating on just going to sonic since I've never even been here. However, the rain was too close by to add another stop to my aching feet so I settled within my indecisive thoughts on just staying put. I asked an associate what was good n she recommended the regio bowl. I agreed and she politely explained all the ingredients and the American names for the meat selection. I settled on bistec bowl. I walked out, made it home after the rain relinquished it's anger on me, and opened my bag up. I carefully dug apart each layer of this bowl and decided to add the Pico, salsa, sour cream n avocado that comes with it in the bag. Opened my complimentary package of plastic silverware, n decided to blend everything together after seeing it was almost like Chipotle bowls. I finished mixing the layers, scooped a nice size bite onto my provided spoon n ate it. I stopped mid chew when I realized this was better than Chipotle. Who can beat Chipotle? Pollo regio.“
“I absolutely love the food and the service here. The chicken tortilla soup alone got me through last winter. And the tacos al pastor are what makes life worth living.I’ve ordered the same soup at other locations and this one just does something different.There’s a lovely young lady there, Alejandra I believe, who is so sweet (and patient with this indecisive old lady!).When I order delivery to my job, it always arrives hot and well-packed. Rarely any spills. My order is also reliably correct! A huge plus.I have had several of the menu items and they are all tasty. It’s not “fast food”, it’s good food, relatively fast, so don’t be impatient, it’s worth a little extra time for fresh, healthy food.Five stars, will definitely keep going back!Parking: Lots of parking and easy to access from both street entrances.“
“Excellent service!!From the moment I entered the restaurant, the cashier Tania Tellez welcomed me very kindly and with a smile and helped me choose something from the menu. He was very patient with me, since I didn't know what to try because it was my first time at pollo regio. Without a doubt, as for customer service, Cashier Tania Tellez has been the best I have received, so without a doubt I will return to this place very soon. 10/10 I recommend them!“
“Listennnnnn today was my first time ordering food from this place. I am more than pleased. Everything I ordered was on point! My fish and chicken was cooked well done how I like it (didn't even have to ask) they give you nice sized portions, and the food is seasoned to the Gods! I will be patronizing this business again for sure. Very high quality & worth every penny! Thank you all for your service!!!“
“i have visited this place a couple of times & am realizing i had not left a review so i wanted to. my first time ever having boba tea & iT WAS GREAT! i love that u can try samples b4 officially purchasing. Olivia is the cutest & i love that her parents have taught her entrepreneurship at such a young age. not only a creative fun place, but also a genuinely kind family ran business that i will continue to support.“
“I wanted to express my sincere appreciation for the delightful experience I had at Pollo Regio, particularly with your Mexican Tortilla soup. The flavors were outstanding, and the quality of ingredients truly stood out. The rich broth, fresh vegetables, and perfectly seasoned tortilla strips created a memorable and satisfying dining experience. I commend your chefs for their culinary expertise. Looking forward to savoring more of your delectable offerings in the future.“
“The catfish nuggets were tasty. I would have preferred the crinkle fries instead of the thin fries, the salad was simple, the hush puppies were like corn nuggets and very good, I would have liked more of them, could have done without the jalapeno relish, didn't really add much to the meal. The owners were very friendly and interesting.the interior was very interesting.“
“The sweetest people ever! Amazing food of course! I had bought food some else this time and didn’t get a fork so I passed by pollo regio! I asked for a fork not food this time and without question the man at the window smiled and gave a few! To me it meant a lot! It’s the little acts of kindness I appreciate! Thank you!“
“The restaurant was very nice it had a great vibe the place was very clean as well great service too the food was fresh and hot it did not take them long to make the food either I got the chicken tenders and 3 wings as well the chicken and tenders was very juicy and cooked to perfection I just didn’t like the dry rub on the chicken it wasn’t for me I ordered a mild spicy level and it was still too spicy the season was over powering too me I couldn’t enjoy the food like I would have liked but it’s supposed to be hot so it’s just me the food is great for the spicy food lovers and surprisingly the banana pudding was good as well if I do eat here again I’ll probably order some regular chicken with no spicy“
“Before I start off, I would like to say that I absolutely enjoy this chicken. Ive never had an issue at the location until tonight. So my go to spice is medium because it has a nice kick to it, not to spicy but flavorful. Last time I came it tasted really spicy like hot and I didnt say anything because it wasn't a big deal and they were busy. But tonight I came through the drive thru got the same spice level (medium) and went home to eat it. I bite into it and the spice just hits me. So l yes I ate it but I called and asked if the ingredients changed and the lady said no, and I said it tastes really spicy and b4 I finished she replied with "mhm okay bye bye." Please hire people with customer service skills. I wasnt rude but if I was the manger I would like to make things right by maybe checking how they are making it spicy for future orders.“
“I have only been here once. I ordered the Korean chicken nuggets with the garlic soy sauce, which comes with rice. The chicken and sauce was great. The rice wasn't warm enough for my taste. Service was great and my friends sandwich looked amazing, so I'd like to go back and try that.“
“Babe's Chicken House had a very tasty family style menu with big Texas energy!Food was outstanding, service was very prompt and friendly, and we felt we got a great value for the money. We look forward to returning next time we are in the area.Parking: Parking lot behind the building.“
“Amazing restaurant and incredible food. We first stopped here because we were working in the area and it was lunch and it caught my eye. I've never been to a Pollo Regio before and after we came here one time I couldn't belive what I had been missing out on. The Half Chicken is out of this world its so good, after one trip it became the benchmark for chicken I get from anywhere I go. It's always 'this chicken is good, but it's not as good as Pollo Regio.' I am grateful to Emma and Angie because they make it a wonderful experience when we come by, and we have come by 3 or 4 times a week when we are working in town because the food is that good and the atmosphere is so inviting. The Half Chicken is amazing, but everything else is great too, and it all pairs amazing with their chips and the Verde salsa! Thanks so much to everyone here on the Pollo Regio team.“
“This was our first visit. Let me say, it wasn't a disappointment. The staff are so friendly and the food is amazing. I ordered a side of grits, and they were the best grits I've ever had. I would give 10 stars if I could! We will definitely be back!“
“This has become my favorite chicken place when I'm in a rush (the #14 half chicken). They have never given me a dry chicken, always juicy and awesome. But I will say always order more tortillas if you want to really enjoy this meal. It always leaves me feeling like I over ate, but that's what I wanted! I save the beans for later and sometimes just eat them alone.“
“Good location, very clean with fridges for all kinds of drinks and alcohol. Staff was very friendly. The portion sizes were also generous. I feel some of the flavor was lacking but I also came in pretty late so everything had been sitting out for a while. Even so for the price point this quality and quantity is hard to beat.“
“I love their food! It's nice to have a meal that's fast isn't all greasy. The chicken just falls off the bone. The grilled onion is perfectly cooked. The borracho beans are really good too. Top it all with the creamy salas verde and bam! Perfecto!!“
“If it wasn't for the high sodium content, I'd be here every day. Enjoyable menu and great employees. Never had a failure in our order, except they missed the sauces sometimes). Quick service and clean facilities.Dietary restrictions: Be careful if you have sodium restrictionsParking: Busy parking lot.Kid-friendliness: Kid friendly menusWheelchair accessibility: Unfortunately, people like to take the handicap parking without being handicapped. Not a knock on the business. Just know that they are usually taken by unethical people who feel it's ok to use them because they are entitled (a rant because my mother was in a wheelchair).“
“Definitely a go-to place for me. Love the vibes here, and their korean fried chicken is to die for!! ? Some of my favorite chicken flavors would be: secret sauce, gangnam style and the spicy galbi. Also love their tteokbokki. Would 110% recommend. ? I'm always up for a trip to bb.q chicken. ??“
“If you've not tried Chick-fil-A by now nothing I can tell you will convince you how stupid that is and if you've tried it I don't need to tell you how awesome they areFeatures: If you need covid information I'm sorry you're not smarter life must be rough for you“
“Having to eat gluten free, I always feel safe eating and ordering from here. It's hard to feel that way about any fast food establishment. Chick-fil-A has a decent array of GF options, the most important being the waffle fries! I love those things. They're always overall hot and crisp. Rarely do you get any soggy fries. Almost all the dipping sauces and dressings are gluten free as well, including the barbecue, Polynesian, and Chuck-FIL-A signature sauces. Then there's grilled chicken nuggets, the chicken filet, a gluten free bun, all the salads, fruit cups, the scramble bowls, sausage, bacon, hash brows, yogurt parfait, and that softy-frosty ice cream. I often opt for the grilled nuggets and fries, but if I'm extra hungry I'll do the Cobb or market salad with spicy grilled chicken. And fries! The market salad has lots of fruit in it, a mix of red and green apples, strawberries, and blueberries, plus crumbled blue cheese. I mean it's a really lovely salad, especially for a drive-thru! This location is as friendly and speedy as ever. I still avoid peak times (Saturday, mornings, lunch) because the traffic stresses me, out but if I pass by and it's not too scary I'm definitely stopping for my fountain coke and fries.“
“✨Fried Chicken Hidden Gem✨?We ordered the Boneless Garlic Soy Chicken and the portion was so large, we had lots of left overs. The flavors were amazing and the wings had great breading and crunch!✨Cost - the price was comparable to BBQ chicken, so it was very reasonable for the quality and portion size.✨Highly recommend this place to anyone in the area who loves Korean fried chicken!“
“This was my first time buying in this place and the truth is that you can't say more than, HOW YUMMY!!!! I hadn't tried chicken like this in a long time, the delicious flavor, handmade tortillas, the delicious sauce, what more could I ask for.“
“We frequent this location as it's the closest location to our house and it's quickly becoming our new favorite chicken place. Yesterday we ordered a large meal for my wifes grandmother's 82 birthday. Everything was seemlessly amazing and the order pick up time was 10 pm. Well we have 3 kids, one is a 2 year old and we're super busy and stay super tired. Last night at 10 pm we fell asleep, and thought nothing of it. Until we recieved a call an hour before the store closed asking if we were coming to pick up our order....oops... At 12:40 am 20 minutes before closing, I pulled up embarrassed. This crew handled it like pros, the gentleman at the window, was gracious and I would have thought it was 1 in the afternoon, not 1 in the morning. He said "we're remaking your food so it's fresh", it was out quickly and they were so detailed and helpful. I never give shout outs or reviews, but this one is deserving of the best! Thank you for helping us get a little sleep and still guaranteeing our food be prepared correctly, even if it was for the next day (only because Cane's is closed Easter Sunday) Thank you for your great service and excellent attitudes. In a world where that hardly exists anymore, especially after 10 pm on a holiday eve. Great job!“
“Multiple reasons for 5 star rating on this location. My wife suffered non-epileptic seizures while at this location today. Guests assisted her and notified her employer (nearby) of the situation.The leadership at Chick-fil-a leapt into action and redirected one of their staff with medical credentials to assist until the ambulance arrived, then thanked the guests that helped during this episode by offering free food/drink.This goes way above and beyond. I've always felt Chick-fil-a cares tremendously about their guests by providing consistency when so many other places don't, along with little touches that make visits a bit more personal.This location proves that beyond a shadow of a doubt. My heartfelt thanks.“
“The size of their containers and portion sizes appear to have shrunk recently, but overall good food and courteous employees. The drink and condiments area frequently feels "stickier" than it should be, but other than that, a good restaurant.“
“The service and atmosphere were impeccable, deserving of a five-star rating. I was promptly greeted upon entering the establishment and, furthermore, received a warm welcome at the cash register by Tony. The ambiance of the place was remarkably friendly and inviting, creating a relaxed setting. In addition to the outstanding quality of the food, the individuals working there were truly remarkable. I highly recommend this place; you should not hesitate, but rather hurry to experience it yourself!“
“I came here for lunch and was instantly greeted and received my order quickly. The restaurant was very well cleaned and all the employees and managers were very attentive. I watched how they greeted every customer and how great there overall service was. Will definitely be back to this establishment.“
“I enjoyed eating the chicken and corn nuggets. My 2 year old grandson loves those corn nuggets. My score is a 4 instead of 5 on the food is based on the Mac & cheese. The noodles are not cooked to completely done. They were a bit hard & chewy. The cheese was to watery and runny for me and my grandson didn't like it. In fairness, it was my first time trying the Mac & cheese. Others may enjoy it! Overall, Lisa's fried chicken is my favorite chicken in Fort Worth. When I have a craving for fried chicken, I'm headed to Lisa's.“
“The best chicken place in grand prairie best tasting best prices and best service. The staff were friendly and patient when I was ordering and everyone was helping everywhere even the boss I was surprise. It was a great experience and the food for the price was great also. If you want chicken in grand prairie then you must come here.“
“This is a great restaurant. They prepare the food REALLY well. The team working there is great. Even when they make a mistake, they get it right. On my 2nd visit, they had an issue with their biscuits (the biscuits are made fresh on site). The issue lead to long wait times because they had to remake several batches of them instead of serving poor quality biscuits. They communicated what was going on, and I didn't mind the wait in exchange for the effort. Definitely recommend, 10/10!“
“This location just reopened after a long hiatus and it came back very strong. The staff was so friendly and helpful. The food was superb. We had the carne asada tacos and the pastor tacos and they are some of the best tacos in the area. Also we tried the agua frescas and tried the lime flavor although they had at least 5 different types. Overall a great place to eat some authentic Mexican food. Highly recommended.“
“I'm a fan of EPL but my last visit to the Hurst location I was especially impressed with an employee named Christine. She was very professional in taking our order. I also noticed that she stayed busy cleaning the dining room, only pausing to move back to the register to serve a new customer. Good job!Dietary restrictions: We can always find a healthy option here at ELP!“
“One of the best Chick-fil-A's I've been to! Everything was clean, the staff was of course attentive and polite and our kids loved the indoor play area. The bathroom was also clean. A huge shout-out to Kyler (I believe he his either the shift lead or manger). He made the experience 10x betterKid-friendliness: Clean indoor play area.“
“I visited for the first time yesterday and the food and service was extremely incredible. The atmosphere was very welcoming and all the staff was very nice. The food was really good and they were quick with the service. 10/10 would definitely recommend.“
“Today was my 1st time eating here and everything was great! My husband and I just started Keto and there are not many restaurants that serve baked chicken or even have keto items. The nice young man at the window was so helpful and patient with me because I didn’t know what to get. He explained the keto options and honestly that won me over. I will be returning and we tell everyone to check you guys out.“
“I came all the way from Oklahoma City and to get some chicken I order my food and got on the highway and seen that my Pepper was not in the bag . So I went back and Shayna. Which was the manager on duty was very Amazing and sweet!!! The chicken was a 10, the roll was a 10/ the drink was 10!!! The pepper was a 10!!! The workers all had smile on they face and I feel like i was in heaven when I walk in!!!! 10 out of 10 will recommend!!!! I can’t wait until y’all Announce that William chicken will be coming to Oklahoma City ???!!But thank you manger Shayna and your team for everything!!! May god open up the windows of heaven and pour y’all out Blessings!!!!????❤️❤️“
“There was a gentleman working the counter today who greeted me with a warm smile and kind hearted demeanor. I know it is just his job but wanted to say thank you because it lifted my day. I was hurting today and it left an impression that I was cared about and important. I did not catch his name.“
“Gotta love those Chicken and Waffles! Slim Chickens completely out does Chick-Fil-A in every way! The strips here have a way better flavor than the 55-ingredient chicken seasoning Chick-Fil-A has (yes it has 55-ingredients!) The chicken is always HOT and made fresh to order. The fries just hit perfectly and the combination of syrup and butter fills that sweet tooth urge! And FYI the Fried Pickles are some of the best you’ll ever have.Vegetarian options: Yes! They have saladsDietary restrictions: They make to orderParking: Lots of parkingKid-friendliness: Kids love it hereWheelchair accessibility: Very Accessible“
“Eric, and this whole crew is awesome! My food is prepared with love, and laughter. I leave with a smile knowing that I will be satisfied. When I am not in the mood for cooking. This is the one of the places I go knowing the food I will be delicious, and they appreciates me stopping by. “