El Pollo Loco

5346 W Grand Pkwy S, Richmond
(832) 595-8381

Recent Reviews

liz guajardo

They took long time and had not enough chicken on the grill didn’t give us the correct order. Had no soup on stock to wait for it to be done offer a replacement and still took long to get it.Cashier was friendly cook was hateful and rude.

Atmosphere: 1

Food: 1

Service: 1

ZK S.

The food is good, always.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Macaroni & Cheese, Chips

Zane Frasier

I got to say we love their grilled chicken. Crunchy on the outside and juicy on the end side. And it's always made fresh including their sides. Can't wait to go back.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Rotisserie Chicken

mike canvas

Food was delicious, service was good but the girl that handled our order forgot a few items, and we didn’t realized until we got in the car and had to run back to grab the missing items. Other than that, it was good! Never disappointed with El Pollo Loco’s food, always hit the spot!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Two Churros

Gilberto Samayoa

Is always great to eat at pollo loco, their children is so tasty and delicious I always go once a week for

Atmosphere: 5

Food: 5

Service: 5

y b

Very healthy options and delisious .

Atmosphere: 5

Food: 5

Service: 5

Nick Talamantez

Great service, food was fresh hot and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meal for Two

Nick T.

Food was FRESH, HOT, and JUICY... The kitchen was super clean It made me feel confident. I would say definitely overall great experience. I will be back!

Ginger Patterson

Parking: 15

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Guacamole

Nicky Gonzalez

Prices are a little steep for the quantity of the.

Atmosphere: 2

Food: 1

Service: 5

Ma Giver

Se tardan mucho en atender se supone que es drive thru es para servicio rápido y siempre me dan la orden incompleta.They take a long time to take the order (drive thru) it's for quick service. Some how always they give me an incomplete order, I don't realize it until I'm home. they charge me for my full order. ?

Service: 1

Ramon Heredia

Excellent for me.

Atmosphere: 5

Food: 5

Service: 5

Nicolas Jordan

Love their chicken. Always a recommendation for me if you're looking for good

Atmosphere: 3

Food: 5

Service: 4

Antonio Gonzalez

Great customer service, best store in Texas, love the people that work

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Myah Kulcak

The people there are very friendly and I am always happy with my food the vibe there is always calm and warm and I always have good service.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Two Churros

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