“I eat at this location all of the time because I work very close by, but today the team went far above and beyond helping my mother out for me. My mom can be a lot to handle and ask the wait staff for too much, but she can barely walk because of her knee, but they went out of their way to take great care of her. Bella was amazing and wouldn’t let me tip her too! The other waiter (forgot his name) went out of his way to get my mom a cup of coffee because she was freezing. For someone who works in sales and customer service this means so much to me. I’ve always liked this location, but now I really don’t mind spending have my paycheck eating there. 5 stars all around for this restaurant and staff.“
Tex-Mex • $
“We arrived 30 minutes before they closed and they treated us in the best way.Everything was super fast and the food was delicious.We ordered a barbecue and a pasta with shrimp that I recommend 100%It is delicious and the service from the waiters is excellent ?Kid-friendliness: They have a children's menu that is very varied and healthy, my daughter ordered their soup with chicken and broccoli, super delicious!“
“I think this is best Chili's in the San Antonio area, by a good margin. Service is very fast and friendly, and the food is very good. Surprisingly, there was no wait to be seated on Friday or Saturday evening. Not sure how this place can be less crowded than other Chili's, while having superior service, but I'll take it.“
“It's been a while since I went to Chili's. This was a new location for me. Fantastic overall! It wasn't busy, which was nice. It took the server way too long to get our drinks and take our order. But, she might have been new. I will definitely be back to this location!“
“General Manager Raul has definitely brought tbis restaurant up to top notch customer friendly service and food out of the kitchen. Ask him what he did to make this a top Chili's location in SA.Jerry was our wait staff - orders delivered as requested, kept checking to see we were satisfied or needed anything further.This is an older facility and showing a bit of age, could use some fresh paint on the wood trim for astetics.Overall Fantastic dining experience today!Thanks for the effort Chili's Team.“
“If you want To have An Awesome Time with Food & Drinks this location is the place to be. Our waiter Jerry was Awesome & Our Bartender Laura was Amazing with our Drinks. I know there is a lot of other locations, but this is The Best One By Far!!!!“
“When I spoke with the manager all he did was agree and said OK! I'll take care of it...and did NOTHING...Small ROACHES were on our table while eating..I told them they have a ROACH problem...seriously 5 while eating ...that's an issue if they are on the table.... did nothing and laughed when read what I wrote on receipt ?“
Tex-Mex • $
“I rarely take time for reviews but this time it deserves one. First, our hostess sat us right away. Second our server Diego was on point. From his quick introduction to our order, and his generosity for a misunderstanding we had with our order. He had our drinks refilled before it got too low, provided us all around excellent customer service. He is definitely one a manager wants on their team. We love Chilli's and visit often. After our last visit and last server, we we're very hesitant to go back. Thankfully Diego helped restore our love for Chilli's and reminded us why we visit often ?. Thank you for going above and beyond and making our outing a pleasant one.“
“So this was my first time eating here Jan 09, 2023 and when I say the best customer service in life. I was on the daniel fast with my church and I was unsure if I could eat a certain menu item, but my waiter did the research and helped me picked a meal that was good and fit my fast. To me that was above and beyond his job. It was an amazing experience and I will return. I recommend this Chili's 100%“
“We enjoyed our night out and our dinner at Chili's. The food was great, and the service was better than expected. We never had to wait for anything and our waitress was on top of everything. She rocked! She made our experience there so much better. Kuddos to her.“
“We came in to visit Megan was our server, there twas a total honest mistake on my sister's meal Jaun came right over n fixed our lil issue. Hands down this was an awesome visit. Showed me how one mistake can go all right. It was fixed with pleasure and we were very happy and got full full Thank you Broadway location.“