Delicious food and dreamy cheesecakes!! Very large portions!!
Atmosphere: 5
Food: 5
Service: 5
Jay Shah
Overly hyped, I would say long wait at least 45 minutes of wait plus the food is OK nothing that I would like to recommend over here. Everything is American standard which you can find in any other restaurant. I did not find it to be extra. I’m not a true fan of cheesecake anyways but for the dessert part whoever likes cheesecake I would recommend them to try it at once. This is my honest opinion about this restaurant.
Atmosphere: 5
Food: 2
Service: 4
Shanno STM
OverpricedFood taste like trashSuper disappointingRathergo to mcdonald's
Atmosphere: 1
Food: 1
Service: 1
Bethanne Moskov
When we arrive, the hostess really struggled to seed us. She tried to put us twice in a very crowded area that was noisy and uncomfortable. We kept pointing out other parts of the restaurant that were completely empty. She finally posted us in a more comfortable location. The waiter was subpar. Brought us the wrong requests around our appetizer. Just didn't seem very interested. The fish and chips were quite good. The burger was average. Prices were way too high for average to subpar food. We requested quesadillas without any jalapeno peppers. They brought us quesadillas without anything but cheese. It's an okay restaurant if you want to spend too much money on an okay meal.... But ultimately not worth it! At least until they bring in better management to train their weight staff and hostess staff.
Atmosphere: 2
Food: 3
Service: 1
Bonus Mom
Overall my rating is a solid 3. However, the spicy rigatoni vodka is a fantastic 5. Unfortunately hubby's shrimp and chicken gumbo fell short and only gets a 3. The sauce was watery; the shrimp were rubbery and tough, and the chicken was either tender or chewy. Hubby ate half so it wasn’t entirely inedible. The restaurant is huge and quite cool; all the women had sweaters. Our server, Oshay, on the other hand, was welcoming and friendly, and apologetic when we told him about the gumbo and immediately told the manager who came over and also apologized, took notes and mentioned he would speak to the chef. The cheesecake of course gets a thumbs up. Hubby had Cinnabon and i had key lime pie. Deelish. We will come back to try again.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheese Cake
Rachel Mari
Service here is terrible. Waitress Shakira K was not attentive seemed timid to serve. Waited forever for a drink to be served. To finally bring it in a bottle when she said the bar had to make it. Bread had to be requested , butter had to be requested, napkins had to be requested and even to go boxes had to be requested. Then the to go boxes were brought in a box for a cheese cake lol my word smh. Spoke to manager afterwards with the unprofessional hair style. He didn’t seem to excited to help. I would say get a new staff and better management.
Atmosphere: 1
Food: 1
Service: 1
Chen Jessica
Famous cheesecake, I bought it to go. The texture is very nice. Original is not very sweet. Not cheap for a dessert.
Atmosphere: 4
Food: 4
Service: 4
David Lopez
Always Delicious ?Excellent Service ?
Eli Paterno
It's always a pleasure to visit this restaurant. All the servers most especially Jovita was excellent. The manager Miriam was very hands on and hospitable to guests. Checking that everything is at par. I just had to give it a 4 stars for the food, mainly for the lump of pasta served to us covered underneath. Great thing is they replaced it right away, was apologetic for the mistake, and gave us free dessert. All else was amazing. Thank you for rectifying it. Will still come back. And still recommend to people.
Pretty nice place, food etc. very educated waiter. Just an observation The young lady in front (hostess) was chewing gum all the time doesn’t look profesional..
Atmosphere: 5
Food: 5
Service: 5
Pinky Pirani
our party of 4 was not greeted and were waiting forever to be seated even though restaurant was empty at 10 15 PM. Because of the location and high population around they do not care at all about customer service, this was second time we had a bad experience with this restaurant. Our friends share the bad customer service experience. Never ever take your guests here you will be embarrassed. This is a genuine review
Atmosphere: 1
Food: 1
Service: 1
Manny Ray
My favorite place
Atmosphere: 5
Food: 5
Service: 5
Julio Garcia
Horrible service, very inattentive server. Food was not good. The server was
I love The Cheesecake factory, but this one is NOT it. Ruined my birthday!
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Chicken Madeira and Steak Diane, Chicken Madeira, Carrot Cake
Delicious food and dreamy cheesecakes!! Very large portions!!
Atmosphere: 5
Food: 5
Service: 5
Overly hyped, I would say long wait at least 45 minutes of wait plus the food is OK nothing that I would like to recommend over here. Everything is American standard which you can find in any other restaurant. I did not find it to be extra. I’m not a true fan of cheesecake anyways but for the dessert part whoever likes cheesecake I would recommend them to try it at once. This is my honest opinion about this restaurant.
Atmosphere: 5
Food: 2
Service: 4
OverpricedFood taste like trashSuper disappointingRathergo to mcdonald's
Atmosphere: 1
Food: 1
Service: 1
When we arrive, the hostess really struggled to seed us. She tried to put us twice in a very crowded area that was noisy and uncomfortable. We kept pointing out other parts of the restaurant that were completely empty. She finally posted us in a more comfortable location. The waiter was subpar. Brought us the wrong requests around our appetizer. Just didn't seem very interested. The fish and chips were quite good. The burger was average. Prices were way too high for average to subpar food. We requested quesadillas without any jalapeno peppers. They brought us quesadillas without anything but cheese. It's an okay restaurant if you want to spend too much money on an okay meal.... But ultimately not worth it! At least until they bring in better management to train their weight staff and hostess staff.
Atmosphere: 2
Food: 3
Service: 1
Overall my rating is a solid 3. However, the spicy rigatoni vodka is a fantastic 5. Unfortunately hubby's shrimp and chicken gumbo fell short and only gets a 3. The sauce was watery; the shrimp were rubbery and tough, and the chicken was either tender or chewy. Hubby ate half so it wasn’t entirely inedible. The restaurant is huge and quite cool; all the women had sweaters. Our server, Oshay, on the other hand, was welcoming and friendly, and apologetic when we told him about the gumbo and immediately told the manager who came over and also apologized, took notes and mentioned he would speak to the chef. The cheesecake of course gets a thumbs up. Hubby had Cinnabon and i had key lime pie. Deelish. We will come back to try again.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheese Cake
Service here is terrible. Waitress Shakira K was not attentive seemed timid to serve. Waited forever for a drink to be served. To finally bring it in a bottle when she said the bar had to make it. Bread had to be requested , butter had to be requested, napkins had to be requested and even to go boxes had to be requested. Then the to go boxes were brought in a box for a cheese cake lol my word smh. Spoke to manager afterwards with the unprofessional hair style. He didn’t seem to excited to help. I would say get a new staff and better management.
Atmosphere: 1
Food: 1
Service: 1
Famous cheesecake, I bought it to go. The texture is very nice. Original is not very sweet. Not cheap for a dessert.
Atmosphere: 4
Food: 4
Service: 4
Always Delicious ?Excellent Service ?
It's always a pleasure to visit this restaurant. All the servers most especially Jovita was excellent. The manager Miriam was very hands on and hospitable to guests. Checking that everything is at par. I just had to give it a 4 stars for the food, mainly for the lump of pasta served to us covered underneath. Great thing is they replaced it right away, was apologetic for the mistake, and gave us free dessert. All else was amazing. Thank you for rectifying it. Will still come back. And still recommend to people.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Cheese Cake
Restaurantji Recommends
I say yes !!!!! It was cool
Atmosphere: 5
Food: 5
Service: 5
Pretty nice place, food etc. very educated waiter. Just an observation The young lady in front (hostess) was chewing gum all the time doesn’t look profesional..
Atmosphere: 5
Food: 5
Service: 5
our party of 4 was not greeted and were waiting forever to be seated even though restaurant was empty at 10 15 PM. Because of the location and high population around they do not care at all about customer service, this was second time we had a bad experience with this restaurant. Our friends share the bad customer service experience. Never ever take your guests here you will be embarrassed. This is a genuine review
Atmosphere: 1
Food: 1
Service: 1
My favorite place
Atmosphere: 5
Food: 5
Service: 5
Horrible service, very inattentive server. Food was not good. The server was
Atmosphere: 3
Food: 1
Service: 1