They never have what we want...Customer service is awful.... they let you do the line to tell you that they don't have any bites.. ????
Atmosphere: 1
Food: 5
Service: 1
krystle So Unique
Bad customer service!!!
Brxken Life
It’s funny reading this reviews. Everything is good, the food and the customer service is the best, this place has mostly teens working and im amaze in how well they comunicate with the customers. 5 stars for me.
Esther R.
Kind of pricey for what it is but the kids love it so this is kind of a mandatory stop every time we come to this mall.
Jen Silva
First of all why would you try to hand anyone an icee with sticky syrup running down it? And then get an attitude when we hand it back because it’s dripping everywhere? No wonder this place has nothing but negative reviews
Victor Diaz
I love their soft large pretzels!
Kris H
keep in mind I’m in the customer service business so I have a lot of patience & remained respectful, but the guy who gave me my pretzel was eztremeeeely rude. He rolled his eyes when I asked for a pretzel and dropped it in my hands in the midst of me saying “thank you”. Was also rude to the young kids behind me. Employees like this make ur company look bad. The girl who checked us out was really nice though.
maria afadapa
My son's favourite
Erica G.
Great snack if you are running around the mall. Get the melted cheese with regular prezzel bites!!!
shahista lalani
If had an option would have given zero stars. We asked for a jalapeí±o pretzel and the manager who works there said she didn't have none and wouldn't make one as it was only one hour left to close. So we took the regular pretzel and while passing by after eating we saw that she had some newly made and put up.
horrible customer service!! my pretzel was raw, and they didn't even care
K H
keep in mind I'm in the customer service business so I have a lot of patience & remained respectful, but the guy who gave me my pretzel was eztremeeeely rude. He rolled his eyes when I asked for a pretzel and dropped it in my hands in the midst of me saying “thank youâ€. Was also rude to the young kids behind me. Employees like this make ur company look bad. The girl who checked us out was really nice though.
Daniel Solis
Delicious Pretzels
Sunita Khoja
Great food and Outstanding service
Atoofa Farooqui
Awful customer service and to top it off cold pretzels
They never have what we want...Customer service is awful.... they let you do the line to tell you that they don't have any bites.. ????
Atmosphere: 1
Food: 5
Service: 1
Bad customer service!!!
It’s funny reading this reviews. Everything is good, the food and the customer service is the best, this place has mostly teens working and im amaze in how well they comunicate with the customers. 5 stars for me.
Kind of pricey for what it is but the kids love it so this is kind of a mandatory stop every time we come to this mall.
First of all why would you try to hand anyone an icee with sticky syrup running down it? And then get an attitude when we hand it back because it’s dripping everywhere? No wonder this place has nothing but negative reviews
I love their soft large pretzels!
keep in mind I’m in the customer service business so I have a lot of patience & remained respectful, but the guy who gave me my pretzel was eztremeeeely rude. He rolled his eyes when I asked for a pretzel and dropped it in my hands in the midst of me saying “thank you”. Was also rude to the young kids behind me. Employees like this make ur company look bad. The girl who checked us out was really nice though.
My son's favourite
Great snack if you are running around the mall. Get the melted cheese with regular prezzel bites!!!
If had an option would have given zero stars. We asked for a jalapeí±o pretzel and the manager who works there said she didn't have none and wouldn't make one as it was only one hour left to close. So we took the regular pretzel and while passing by after eating we saw that she had some newly made and put up.
Restaurantji Recommends
horrible customer service!! my pretzel was raw, and they didn't even care
keep in mind I'm in the customer service business so I have a lot of patience & remained respectful, but the guy who gave me my pretzel was eztremeeeely rude. He rolled his eyes when I asked for a pretzel and dropped it in my hands in the midst of me saying “thank youâ€. Was also rude to the young kids behind me. Employees like this make ur company look bad. The girl who checked us out was really nice though.
Delicious Pretzels
Great food and Outstanding service
Awful customer service and to top it off cold pretzels