“I noticed the manager was the server, so i asked him, 'before i order, is all the food here fresh, or has it been out a while?' I mentioned to the him that the last time i came there a few days ago my breadsticks were kind of cold/hard and I asked him why they no longer put cooking expiration times on the box when you buy personal pizzas and breadsticks. I was actually very surprised at the response he gave me. 1st, he apologized, and then he said, to fix this problem, i'll make your order fresh right now. Then he informed me that whenever you come, anytime if you want your order done fresh right at that moment, you can ask to have your pizza, wings, breadsticks or whatever prepared at that time if you don't mind waiting. I told him, thanks, i didn't know that and then I told him, 'you're a pretty good manager'. 'Most of the people that work there seem to be in a rush or dont really care all that much if your food is done right or not'. To my SURPISE, he said, 'I'm not a manager, i just work here'. 'Hey, this is my job, & that is how i feed my family.' 'If you don't come anymore, then i'm out of a job, right?'“
“Pizza was good but alittle dry.My main problem was trying to use my reward points. Unable to use them even when I called no one knew how to use them.We have used Pizza Hut for years some pizzas they make are better then other times. Itdepends on who cooking.“