Little Caesars Pizza

16158 Hwy 31 W, Tyler
(903) 593-7860

Recent Reviews

Terry Lemley

I shop at this location a lot. Can someone explain to me how a company that advertises hot and ready pizzas does not have hot a ready pizzas available at 7 pm. Then when an employee is asked about it their response is we are doing our best. I can see this is a leadership problem not an employee problem. This was a great location at one point in time but It has really gone down hill over the last few months. The owners really need to reconsider their business approach if they can't get quality employees that wanna show up to work. Seriously someone explain this to me. Somethings aren't adding up.

Atmosphere: 1

Food: 3

Service: 1

Douglas Wright (Sr.)

Had an employee run to the back of store when I came in. Then had them stare at me while I waited at the front counter instead of saying anything at all.

Atmosphere: 1

Food: 5

Service: 1

Makayla Green

Horrible!!!!!!!!!Went and waited a hour and the lady said we haven’t even started on your order mind you they said 20 mins!Then they wouldn’t even give me a refund!!!!!!Told me another 30 minutes when I’ve been there a hour! Absolutely not!!So left with no pizza horrible service !!!DONT WASTE YOUR TIME

Atmosphere: 1

Food: 1

Service: 1

Katy Ford

2/27- we have had fine cheap pizza there for several years. We have never had to complain. nor are we 'those types'. Our pizza that night was a mess and raw. We talked with the manager on duty, and she flat out refused to simply make a new pizza. We did not want a refund. We wanted to EAT lol. We never raised our voices and never cursed. We left with no pizza and a refund. We went back to talk with head manager several days later and find out that the first lady said that we cursed her and she felt threatened!! They even called the cops afterwards. She said they had audio and video but would not let us see it. I assured her that there was ZERO cursing and NO yelling, and the audio would show that. We have nothing to gain from our trip back up there. We did not want a free pizza, a future credit, or anything except to point out that the lady had refused to make us a new pizza. The accuser told her bosses that she DID say she would make a new one, which is my main complaint. That is a flat out LIE. I wanted to eat, not get a refund. Why would I NOT just get a new pizza?? I hate that she did this, as we did enjoy that place and would have continued to purchase there. No matter what crap they respond with, until they share an AUDIO they are not proving anything. We do not cuss and yell at service staff. never have, never will.

Atmosphere: 1

Food: 1

Service: 1

Angie Hill

Pizza we got delivered was squished on one

Atmosphere: 5

Food: 3

Service: 5

Shaina Wiggins

This place is a joke, the older lady who work there is extremely rude and never wants to do her job. Don't waste your time or money even going there.

Atmosphere: 1

Food: 3

Service: 1

Katie Hoyt

Not sure where the mishap was here but we ordered through the app. This was the store the driver said she picked up from. They’re sealed so it wasn’t the drivers fault. But how did this happen?? What we ordered and what we received.

Atmosphere: 2

Food: 2

Service: 2

Glenn Minton

Pizza was not cooked all the

Atmosphere: 1

Food: 1

Service: 2

John Humphries

The workers give excellent customer service.. There is 2 Hispanic ladies that is always welcoming nice n thoughtful.. (lunch time)there's one young guy in the evening that is so energetic.. the food is always fresh .. I've never had a bad expierencel

Atmosphere: 5

Food: 5

Service: 5

Chrishawn Williams

Personally I think this little Caesar’s is one of the best ones I’ve bent too and the staff is so respectful and I juss love how Miss Teresa works and how she greets the customer and how she treats us

Atmosphere: 5

Food: 5

Service: 5

Sean Joachim

Refused to sell me cheese bread unless I ordered it online.

Atmosphere: 2

Service: 1

Marisol Flores

I love the hot and ready pizzas and this is the only little Cesar that doesn't act stingy with ingredients. And the pizza was exquisite and hot as well as fresh. I recommend it to anyoneKid-friendliness: Everyone is always smilingParking: Very convient parking out front and they actually walk the pizza out to you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sad Pepperoni Pizza

Paul Hocutt

Please bring back the pretzel pizza !!!! They didn't just bring back the pretzel pizza.... It's a pretzel pizza w stuffed crust !!! Thank you lil Caesars .... Yummy yumm

Mark Ardolino

Nasty period! We had 2 orders of wings they were raw! PIZZA? cheese one had sauce any cheese on it and the dough was raw and undercooked 2nd was pepperoni and sausage really was just as bad bottom burned skimpy on the meat and sauce I wouldn't waste my money there again.

Mike Russell

The pizza,was delicous and the service was prompt and curtious i will be back again and again

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