Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
5611 S Broadway Ave, Tyler
(903) 581-4200
About Sonic Drive-In
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Sonic Drive-In Reviews
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They are certainly not deaf friendly. I couldn't order through APP because it has to do with stupid password I couldn't put in. It happens all the time. So I tried to order through that stupid freaking speaker and I have no clue what they're saying. I've asked for a waiter to come out. I've waited too long. Finally, the waitress came and she said that she and the manager apologized. Just don't yell at a deaf person who couldn't understand what you're saying through the speaker....read full review
This is a poorly run location. Amanda Montano, as the owner and operator of this establishment, I would be ashamed of placing a picture of my child and I on the building. For starters, this place has always had long food prep time, so I order ahead of time on the app. When ordering on the app, it tells you what comes on/with the item. Such as mozzarella sticks that come with a marinara packet(see picture 1) However, at this last visit I was told by a Sonic employee that I must...read full review
came in around noon and got a coke zero and a cherry slush. window cashier very courteous, and fast. great job!! will definitely come back!
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 6PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 7AM - 11PM |
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Sonic Drive-In is a consistently reliable dining option, with orders typically delivered in a timely manner despite the establishment's busyness. Customers often enjoy their visits, especially for affordable items like a $1.19 large coke with extra ice. The staff is friendly and accommodating, going the extra mile to ensure a positive experience. For instance, one customer mentioned that a staff member personally helped with online app changes for half-price drinks. However, the restaurant still faces challenges in accommodating customers with hearing impairments, as the ordering process through the app and speaker system can be problematic. Overall, Sonic Drive-In strives to provide good food and service, and many appreciate the great management and kid-friendly environment, though improvements in accessibility for all customers would be welcomed.