Jimmy staff is always friendly. But I particularly liked this location. Super nice. Super fast. Super delicious.
Atmosphere: 5
Food: 5
Service: 5
Garrett Gardner
I wish I could give both a 5 and 1 star review. Jimmy Johns has always been my favorite sandwich restaurant in the valley. The amazing service and food has kept me coming back for years. However, something tragic has happened. Jimmy Johns discontinued the greatest item on their menu -- Kickin' Ranch. I did try the new replacement (Jalapeño Ranch) but it is no where near as good as kickin ranch. My time as a frequent Jimmy Johns customer has officially come to an end.
Baker Chopz
Paid for a "giant Jimmy Cubano combo" and it's a couple pieces of meat and a couple pieces of cheese. Very disappointing considering I paid $25 for mostly bread. See my pic for how skimpy it was. Frankly, it's pathetic. Guess they want us to "add extra" to have a fulfilled sandwich for $30-40. Never again!
Atmosphere: 2
Food: 2
Service: 3
Travis Starkey
Yo Beth and Kelce not only a couple of cutie way upbeat positive vibes hook me up with the spiciest best sandwich for me and my coworker that I could have ever asked for best, winkie winkie;)
Atmosphere: 5
Food: 5
Service: 5
Jared Collett
Food was up to par. Service was really slow for a jimmy johns. Maybe because it was a lunch rush. But even at other jimmy John’s during lunch was never this slow.
Atmosphere: 3
Food: 5
Service: 1
Russ Knight
I love Jimmy Johns..... but their online and delivery here in Heber has really gone down hill recently. Definitely NOT FREAKY FAST. I waited 35 minutes for my delivery last week and over 45 minutes this week. Two consecutive times is enough, I will not use this service again.
Atmosphere: 2
Food: 5
Service: 1
Blaine B
Slowest Jimmy John’s I have ever been to.
Kaylin Ivins
Terrible customer service. When it comes to waiting I am patient as I have worked in food service. However waiting over 40 minutes for two sandwiches was ridiculous. There were five workers with only two making sandwiches. The lobby was busy so I do not understand why only two of them were making them. Other customers waited but many walked out canceling their orders. No need to continue taking orders if you can't fulfill them. From my understanding there was an order of 160 sandwiches. I do not know policies but I would think they would have known ahead of time due to that amount of sandwiches. Better management is needed to help this location in order to stay in business.
Atmosphere: 1
Food: 1
Service: 1
Crystal Flynn
Definitely not Freaky Fast! Waited an hour for 1 sandwich. Staff moved like molasses despite being slammed. We have seen many JJ’s turn orders one after another by being fast and efficient. It’s what they’re known for. Get new employees (or train these ones better) for this location JJ’s!
Atmosphere: 2
Food: 4
Service: 1
Jon Richards
Got my order ready right on time and everything was done right. Pretty dang good for an order of 12 sandwiches. Well done.
Delivery times are unreliable, and usually slow. About 1 in 5 times it takes over an hour.
Atmosphere: 3
Food: 4
Service: 1
Jason
Freaky Fast? More like Scary Slow. It took over an hour to get three sandwiches. I know it was busy but the majority of workers working at the pace of a DMV employee didn't help. Never again at this location.
Atmosphere: 2
Food: 3
Service: 1
Jason O.
Freaky Fast? More like Scary Slow. It took over an hour to get three sandwiches. I know it was busy but the majority of workers working at the pace of a DMV employee didn't help. Never again at this location.
CLiff Booth
Freaky slow! Freaky wrong, Freaky disappointingTried to stop in for a quick couple of sandwiches. I’ve been to this Jimmy John’s before and knew that they were a little slow. This time is took nearly 20 minutes before we all figured out that they lost our receipt/order and that our sandwiches were never made. In a rush they threw our order together…which was made incorrectly….no cheese, no vegetables, slapped some meat and a pile of mayo on the wrong bread and sent us on our way. No apology, no compensation, nothing but disappointment and a desire to not go back. Do yourself a favor and skip this location.Also, we were not given a receipt to I have no way to contact Jimmy John’s…which seemed intentional?
Jimmy staff is always friendly. But I particularly liked this location. Super nice. Super fast. Super delicious.
Atmosphere: 5
Food: 5
Service: 5
I wish I could give both a 5 and 1 star review. Jimmy Johns has always been my favorite sandwich restaurant in the valley. The amazing service and food has kept me coming back for years. However, something tragic has happened. Jimmy Johns discontinued the greatest item on their menu -- Kickin' Ranch. I did try the new replacement (Jalapeño Ranch) but it is no where near as good as kickin ranch. My time as a frequent Jimmy Johns customer has officially come to an end.
Paid for a "giant Jimmy Cubano combo" and it's a couple pieces of meat and a couple pieces of cheese. Very disappointing considering I paid $25 for mostly bread. See my pic for how skimpy it was. Frankly, it's pathetic. Guess they want us to "add extra" to have a fulfilled sandwich for $30-40. Never again!
Atmosphere: 2
Food: 2
Service: 3
Yo Beth and Kelce not only a couple of cutie way upbeat positive vibes hook me up with the spiciest best sandwich for me and my coworker that I could have ever asked for best, winkie winkie;)
Atmosphere: 5
Food: 5
Service: 5
Food was up to par. Service was really slow for a jimmy johns. Maybe because it was a lunch rush. But even at other jimmy John’s during lunch was never this slow.
Atmosphere: 3
Food: 5
Service: 1
I love Jimmy Johns..... but their online and delivery here in Heber has really gone down hill recently. Definitely NOT FREAKY FAST. I waited 35 minutes for my delivery last week and over 45 minutes this week. Two consecutive times is enough, I will not use this service again.
Atmosphere: 2
Food: 5
Service: 1
Slowest Jimmy John’s I have ever been to.
Terrible customer service. When it comes to waiting I am patient as I have worked in food service. However waiting over 40 minutes for two sandwiches was ridiculous. There were five workers with only two making sandwiches. The lobby was busy so I do not understand why only two of them were making them. Other customers waited but many walked out canceling their orders. No need to continue taking orders if you can't fulfill them. From my understanding there was an order of 160 sandwiches. I do not know policies but I would think they would have known ahead of time due to that amount of sandwiches. Better management is needed to help this location in order to stay in business.
Atmosphere: 1
Food: 1
Service: 1
Definitely not Freaky Fast! Waited an hour for 1 sandwich. Staff moved like molasses despite being slammed. We have seen many JJ’s turn orders one after another by being fast and efficient. It’s what they’re known for. Get new employees (or train these ones better) for this location JJ’s!
Atmosphere: 2
Food: 4
Service: 1
Got my order ready right on time and everything was done right. Pretty dang good for an order of 12 sandwiches. Well done.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delivery times are unreliable, and usually slow. About 1 in 5 times it takes over an hour.
Atmosphere: 3
Food: 4
Service: 1
Freaky Fast? More like Scary Slow. It took over an hour to get three sandwiches. I know it was busy but the majority of workers working at the pace of a DMV employee didn't help. Never again at this location.
Atmosphere: 2
Food: 3
Service: 1
Freaky Fast? More like Scary Slow. It took over an hour to get three sandwiches. I know it was busy but the majority of workers working at the pace of a DMV employee didn't help. Never again at this location.
Freaky slow! Freaky wrong, Freaky disappointingTried to stop in for a quick couple of sandwiches. I’ve been to this Jimmy John’s before and knew that they were a little slow. This time is took nearly 20 minutes before we all figured out that they lost our receipt/order and that our sandwiches were never made. In a rush they threw our order together…which was made incorrectly….no cheese, no vegetables, slapped some meat and a pile of mayo on the wrong bread and sent us on our way. No apology, no compensation, nothing but disappointment and a desire to not go back. Do yourself a favor and skip this location.Also, we were not given a receipt to I have no way to contact Jimmy John’s…which seemed intentional?
Atmosphere: 1
Food: 1
Service: 1
Not freaky fast today. Maybe understaffed