When I went there yesterday the service was amazing. Maaz was there and unfortunately just by himself. But he still performed excellent service and was very accommodating to our requests for a caramel instead of fudge for the hot fudge Sundae.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fudgy Brownie
Amy & Gerry Williams
So impressed by the team at this Ben & Jerry’s location. I ordered an ice cream cake for a birthday party via the store’s email and received an almost immediate response confirming they could do it and asking follow up questions. They were so communicative and accommodating of our requests and timeline. Brittany, who made the fantastic cake, and Maaz specifically went above and beyond. Highly recommend!
Food: 5
Service: 5
Janelle Hendrix
Phenomenal catering service at Museums of Illusions. Customer service was through the roof. Invite them to more events!!
Atmosphere: 5
Food: 5
Service: 5
Samuel Coleman
Customer service was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small, Create Your Own
mandy dennis
Kid-friendliness: Great staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
Michael Purtell
Did a great job handling all the people who came here
Atmosphere: 5
Food: 5
Service: 5
ariane albesa
March 11 i ordered ice cream cake for my sons birthday, which is today March 18,..when my husband went to the store to pick up the cake they just said that they don't have our order,..we showed the email to staff but she just keep saying i don't know,...i also tried calling the store multiple times but they just keep hanging up...we paid for that cake already and we need it today...
Service: 1
Darius Palmer
Brittany was a great server and very helpful in picking my flavor of ice creamKid-friendliness: They support minorities
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small
Amy Akintola
Hassinah!!!! She is the best employee I’ve ever interacted with and was very patient with me while i was ordering (i’m impatient lol) ?
I will definitely visit this location again. The lobby was extremely clean, the employees were very friendly and to top it off I had the experience of seeing them make me a fresh waffle cone.The smell of the waffle cone was SCRUMPTIOUS.Overall I had a GREAT experience and will definitely come back with friends.Thanks Oldtown
Atmosphere: 5
Food: 5
Service: 5
Forrest Gaurdian
Good ice cream. Gave us free cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Sundae 2 Scoops
James Conzelman
I like ice creamKid-friendliness: Ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snackable Cookie Dough Chunks
Michael Yang
The ice cream didn’t look or taste fresh. I got strawberry cheesecake and it was brownish looking. The worst part is, total cost was $13.00 for one scoop on a waffle cone. The waffle cone alone was a $3.50 charge!!! I could’ve bought better ice cream at the store for less than $4.00 and that would’ve lasted me a week. Last time I go to Ben & Jerry’s for some ice cream at this location.
When I went there yesterday the service was amazing. Maaz was there and unfortunately just by himself. But he still performed excellent service and was very accommodating to our requests for a caramel instead of fudge for the hot fudge Sundae.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fudgy Brownie
So impressed by the team at this Ben & Jerry’s location. I ordered an ice cream cake for a birthday party via the store’s email and received an almost immediate response confirming they could do it and asking follow up questions. They were so communicative and accommodating of our requests and timeline. Brittany, who made the fantastic cake, and Maaz specifically went above and beyond. Highly recommend!
Food: 5
Service: 5
Phenomenal catering service at Museums of Illusions. Customer service was through the roof. Invite them to more events!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small, Create Your Own
Kid-friendliness: Great staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
Did a great job handling all the people who came here
Atmosphere: 5
Food: 5
Service: 5
March 11 i ordered ice cream cake for my sons birthday, which is today March 18,..when my husband went to the store to pick up the cake they just said that they don't have our order,..we showed the email to staff but she just keep saying i don't know,...i also tried calling the store multiple times but they just keep hanging up...we paid for that cake already and we need it today...
Service: 1
Brittany was a great server and very helpful in picking my flavor of ice creamKid-friendliness: They support minorities
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small
Hassinah!!!! She is the best employee I’ve ever interacted with and was very patient with me while i was ordering (i’m impatient lol) ?
Atmosphere: 5
Food: 5
Service: 5
Workers were very sweet and beautiful!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae, Snackable Cookie Dough Chunks
Restaurantji Recommends
Great service!
Atmosphere: 5
Food: 5
Service: 5
I will definitely visit this location again. The lobby was extremely clean, the employees were very friendly and to top it off I had the experience of seeing them make me a fresh waffle cone.The smell of the waffle cone was SCRUMPTIOUS.Overall I had a GREAT experience and will definitely come back with friends.Thanks Oldtown
Atmosphere: 5
Food: 5
Service: 5
Good ice cream. Gave us free cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Sundae 2 Scoops
I like ice creamKid-friendliness: Ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snackable Cookie Dough Chunks
The ice cream didn’t look or taste fresh. I got strawberry cheesecake and it was brownish looking. The worst part is, total cost was $13.00 for one scoop on a waffle cone. The waffle cone alone was a $3.50 charge!!! I could’ve bought better ice cream at the store for less than $4.00 and that would’ve lasted me a week. Last time I go to Ben & Jerry’s for some ice cream at this location.
Atmosphere: 2
Food: 2
Service: 3