Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
868 Prices Fork Rd, Blacksburg
(540) 552-0190
Customers' Favorites
Chipotle Mexican Grill Reviews
The service here is awful! The staff is rude. After a few items we ordered were left out of my bag I called and was very nice about it. I was told I could come back up there get the items and get a refund for the items due to the fact I had to come back. Sounded good. However, when I got there I was not acknowledged for at least 5 min. There wasn't anyone in the line. Then once I finally got someone to talk to me (instead of chatting amongst themselves) I was talked to very rudely. The guy wanted to argue with me to the fact. I left without even getting my refund. This will be our last visit.
The service and the food were good
Ratings
Hours
Monday | 10:45AM - 11PM |
Tuesday | 10:45AM - 11PM |
Wednesday | 10:45AM - 11PM |
Thursday | 10:45AM - 11PM |
Friday | 10:45AM - 11PM |
Saturday | 10:45AM - 11PM |
Sunday | 10:45AM - 11PM |
My family of six walked in at 8pm to place an order with zero customers waiting to be served. We were ignored for approximately 5 minutes while the staff made online orders. Then when we tried to order a children’s meal with a cheese quesadilla we were told we had to place the order online if we wanted a quesadilla. Zero customers waiting to be served, 3 staff members making orders and I could not order a plain cheese quesadilla without sending it through my phone. After becoming frustrated attempting to order six different meals online the store lost a $70 sale when I took my family of six elsewhere for an 8pm dinner.