Popeyes Louisiana Kitchen

9581 Braddock Rd, Fairfax
(703) 223-7158

Recent Reviews

renkai qiu

Worse customer service ever. Went in and asked if they’re closed and the manager looks at us like some nuisance and said we close at 10. Then just ignored us and walked away. Idc how good the food is the attitude was horrible. Walked out without ordering since nobody wanted to even want to tell us politely to wait. AVOID AT ALL

Atmosphere: 1

Food: 1

Service: 1

D S (.223)

If you want a piece of fried chicken with "don't give a f about the customers" attitude. This is the place.I was initially told to wait for my order by the store manager. After waiting in my car for 1 hour, I asked for my order again . He said "It is not ready yet. Be patient and just wait." When I pointed out to him all other customers ordered after me had been served. He responses "You can cancel the order. If you make a fuss, I call police". The kicker is there is no way to cancel it if you used their app.Popeyes Terms and Policy says:Once your order has been confirmed, payment has been taken and you have your order confirmation number it will not be possible to amend or cancel your order.

Service: 1

Bill Tirre

Clean, fast service, and good food!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Handcrafted Tenders Box 8 pcs, Mac & Cheese

KZ Clottey

Whoever is cooking back deserves the biggest raise in human

Atmosphere: 5

Food: 5

Service: 5

Mike Pavalok

Worst Popeyes location I've ever been to Chicken was dry and a manager was

Atmosphere: 2

Food: 1

Service: 1

Jessica M Jackson

Way nicer than the one in Colorado, and attitudes were the best. Of course, the 16-piece dark was the bomb!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

andronio soriano

I got chicken sandwich and was as always the bestPopcorn swrimp i love it and they have tartar sauce this time,usually they donot have it and i donotmlike the coacktail saucePlace was clean and stuff did their

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Tartar Sauce

yashwanth reddy

The sandwich was filled with oil and the fries are soggy. I just threw away my meal. Don't ever come here.

Atmosphere: 2

Food: 1

Service: 2

Montaxy rekzo

The manager is awesome so the rest of the staff follows suit! I won’t go anywhere else.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Chicken

M Sawdey

Standard quality good crispy chicken.

Atmosphere: 5

Food: 5

Service: 5

Yee Haw

If anyone wants to test their patience and tolerance for terrible customer service, you should visit this location. The people that work here look like they hate their job and they were not trained properly at all.

Atmosphere: 1

Food: 1

Service: 1

VERNON COOLEY

I regret they no longer offer dirty rice. The rest was ok absolutely no vegetables offered as a side.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Spicy Chicken

Joseph Harding

Rude manager. They’ll tell customers they can’t find the order that was placed and disregard them

Jennifer L

October 24, 2023 Receipt Number #45I was hungry and craving mashed potatoes, gravy, and chicken. After I came home, I opened my bag and searched everywhere for the mashed potatoes, but they were not there. However, I have no complaints. The lady who assisted us at the cash register was very kind/pretty and helpful, but she simply forgot to include the mashed potatoes in my order. So sadly, mashed potatoes are my favorite side order from Popeyes.

Atmosphere: 3

Food: 4

Service: 4

Bruce Tran

Ordered online 15 minutes ahead of arrival. Get there waited 23 minutes for the tenders. C'mon Popeyes.

Atmosphere: 1

Food: 1

Service: 1

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