McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
9751 W Broad St, Glen Allen
(804) 346-9572
About McDonald's
Customers' Favorites
McDonald's Reviews
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Service was fast and polite enough. I wasn't given a receipt and there was no oreo in the Shamrock shake.
Poor customer service!! This is how I received my smoothie! Not full, not fresh! It looks as if it has been sipped on because there is smoothie residue at the top. The staff at this location is lazy, rude, and nasty! Need customer service training or hire a full new staff that cares about serving customers the right way! Would Never recommend this location ever again!
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 6AM - 11PM |
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McDonald's offers fast food that is generally acceptable at an average price. A typical meal, such as a double cheeseburger with small fries and a small drink, costs around $8.50. The self-service kiosks are convenient, but they can sometimes cause confusion with food pickup, and there may be a lack of cups with meals. The staff are friendly and polite, with some employees like Kyle providing excellent customer service. The dining area can be hot, humid, and sometimes dirty, and the fries are often soggy and may need more salt, but they can be cooked fresh upon request. The restaurant has a comfortable atmosphere, with food served quickly, and it has started the NEW WAVE EBT program for seniors and those experiencing homelessness. Parking is great, and kids are welcomed. The kiosks provide dietary nutrients and ingredients details, and the restaurant is wheelchair accessible.