“OUTSTANDING CUSTOMER SERVICE!First, "Thank You," TRACY, for providing outstanding service during our first visit to Crustacean Boil N' Grill! TRACY made us feel like her personal, honored VIP guests! She was friendly, very caring and provided professional, customer-focused service throughout our dinner.Because of the excellent service we received from TRACY and the DELICIOUS hot food (fries, oysters, etc.), we will be back!!Parking: Please see comments above regarding TRACY; also, a very clean restaurant environment (inside and outside)!“
“This place is not tasty by accident—this is tested and perfected, for sure. Shrimp and grits are 4.5 of 5 for me, really good but I’m comparing to my all time fave shrimp and grits dish which isn’t fair. I think lots of people will really enjoy that dish. Lots of shrimp, flavor and saucy.Now, the chicken tenders: AMAZINGThe ranch and Korean spicy sauce are very good, they’re not playing.Love to see a local place doing it up. We will be back.PS it’s not cool to leave a poor review about quality of food when you got delivery. Unless it’s how the food was packaged, it’s not a reflection of the restaurant.“
“Me and daughter had a great lunch and Jamilla our server was a joy. Greeted with a big smile and was so helpful helping us decide. The service was quick, food was hot, delicious and enough to take home. If your in richmond stop by. You won’t be disappointed.“
“We decided to stop in here after an overnight stay in DC. It was the best idea for food in a LONG time.To start off, the sweet tea was real sweet tea. It was not oversteeped with too much/little sugar but PERFECT for my southern heart!I ordered the catfish with greens and candied yams and was sorry for requesting cocktail sauce for the fish. It was real catfish that should be eaten with hot sauce (which I did) not some premade something.The greens had a slightly sweet savory that took some getting used to, but the candied yams helped with masking that when I did the "fork full of everything" thing.Dana was a charm and was right on time, very attentive without hovering.I'm already thinking about the hour's drive I'm ready to take to enjoy this place again.“
“I came to Virginia on business travel wanted some soul food coworker told me about Jackie’s restaurant great atmosphere amazing customer service Liz was on point the food is everything fresh hot well portioned Pep greeted me this queen made me so welcomed definitely will be back“
“Harold, Harold, Harold…..lemme tell you how I was driving through these streets of Richmond with one knee and my fork going ham on this food. EVERYTHING WAS DELICIOUS and I am a major foodie so it takes a lot for me to be pleased. When I’m in the city or driving by I plan to stop by you have a customer for life from me! Great hospitality, prompt service, wonderful personality, and some of the best soul food I’ve had in a while. Thank you! For making my day!“
“My Muslim community, SHRIMPS restaurant has much more than shellfish The fish is exceptional and very deliciously seasoned. I've had the fish poboy and the fishettes. The fish for both meals was fresh whiting. They also have fresh salmon, chicken, turkey chops and lots more! Please check them out and support this black owned establishment. You will be so happy you did and I promise you will return for more!! 5 Stars ?“
“I used Ms. Girlee's catering for a family gathering of 30, after they came highly recommended. I couldn't have been more impressed. From my initial phone call with Helen the owner, to her friendly staff at pick up, the service was top notch. The food was out of this world, I would give highlights but honestly we didn't have one bite of anything that didn't leave us gasping over the taste. The chicken was so crispy and traveled incredibly well. My aunt said the green beans were the best she's ever had. The portions were also very generous. I can't say enough about this business, it was an incredible experience all around. We will be dining here more often!“
“What I should've said is Hollywood is a great server and human being because he is my friend. I shouldn't of posted that I was in the heat of the moment because he's out here really trying to make it and I know him he would never ever do something disgusting like that. He had me take it down because it was a body shaming post and I shouldn't of done that and I apologize but Hollywood is literally a good guy and this crushed him. I hated to see him in that state....“
“I ordered the baked chicken, cabbage and mashed potatoes with gravy, the food was delicious.The food was seasoned well, it looks like a whole in the wall, but the food is good. Just mop the floor with some bleach, it was sticky and all I wanted to do was tip toe out of the facility.“
“Visited for Sunday brunch. The atmosphere was very nice, the music wasn’t too loud. The staff were very friendly and attentive. The food was good as were the drinks. I had the Boney James, which is fried fish, grits and potatoes. My sisters both had the Georgia on My Mind, which was the shrimp and cheesy grits. All in all a good experience.Parking: Free parking on 3rd level of Retreat Hospital across Robinson Street.“
“The fried chicken here is juicy and delicious! Basically you walk in, order at a kiosk, seat yourself, and they call your number when your order is ready. Very easy to order and understand the menu at the kiosk. Digitizing their ordering service though creates an environment where tables aren’t turned over necessarily. Lots of syrupy/saucy/sticky meals leads to a pretty sticky table and floors. The food, however, was phenomenal. We got the smashville sandwich and chicken w/ French toast and both were 10/10 on flavor and portion size! The kitchen staff was working hard and pumping orders out quickly. They all had a smile on their face too. Would recommend if you’re craving fried chicken!“