“The cashier behind the register is very rude. She would not smile and seemed she was being bothered when you ordered from her. I tried to be patient and just walked away. I also told her that the restroom is locked and if I can use it. She ignored me and said, "You have to wait." Even though I went online, and when it's my turn, She told me to move away, and some I just patiently waited. So when all the lines are done She stared at me, and I said I'm sorry to bother you, but I just really have to go. She said yeah yeah yeah. I just bit my lip and would never come back here.“
“For some reason Manassas has 3 Dunkin locations on Centreville Road. I placed an order on line and thought the location was the usual one that I stop at on my way to work. I was wrong I found out after asking about my order. Nery so kind and didn't make me feel stupid. He filled my order and made my day. Great customer service. Thanks so much Nery“
“Dunkin is always good! I only rated it a 4star because the person who made my food looked in total disarray, with unkept hair and beard. I do not expect hair or beard nets, but I do expect clean looking staff. I was careful to check food before I ate and will probably not eat their again. Maybe another one! My food and sweet tea was really good. This one is located in Walmart and is wheelchair accessible. No restroom except in Walmart. 4 tables to eat at plus counter stools. Employees were very nice.“
“Stopped inside for a cold brew. Waited about 5 minutes at the counter before someone took my order. There were a few people inside that had already ordered and were awaiting their food and drink - the Drive Thru was very busy. Ordered a medium with half 'n half. As I watched my drink being made - the barista added whipped cream to it - which I did not request. I called out to him that I did not want whipped cream. So he remade my drink. Once I got the drink - it was strong and delicious! Got the ole neurons firing properly! #Dunkin“
“6/5 stars! Gilma was very patient with me and assisted me in ordering the best possible spreads for my residents! Gilmas team were aware of the order before I even placed it. A sign of not only good service but also a great leader! Thanks!-Rice“