Arby's

460 N Military Hwy, Norfolk
(757) 461-1195

Recent Reviews

Travis Lawler

Food tasted cold and stail plus not bag of arbys sauce. Tried to call but got no answer. Will not go back here or recommend this place for any one.

David Sutphin

Greases needed changing. Poor food quality and poor customer service

Atmosphere: 3

Food: 2

Service: 1

GregVaBch T

04/10/24Got a 2 for 6 chicken sandwich and beef. Also added a small fry. Food was good, service was fast. Did not take long at all. As solid as you can ask for.

Atmosphere: 4

Food: 4

Service: 5

Devon Johnson

Got a tow beef and cheddars for myself and husband. But there was no cheddar. I feel as if the individual taking my order was distracted by the other workers goofing off.

Atmosphere: 2

Food: 1

Service: 2

BBBarney

I can’t complain because the customer service is great and normally the food is too. I’m honestly just in shock by the amount of buffalo sauce that was shoved into this wrap like love sauce but not a gallon of buffalo sauce with 3 pieces of chicken

Jackie Hodges

Waited for food fish sandwich and it was cold the Arby's sandwich was cold because it was placed on counter top.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Roast Beef

Grant Smith

Waited 30 minutes through fast food line.Did not get my foodGot told to wait 20 minutes.No refund.No lunchTerrible service. No one cared.

Atmosphere: 1

Food: 1

Service: 1

Lee Hall

All good..?

Atmosphere: 5

Food: 5

Service: 5

Chris Sylvester

Had to ring the bell for service. The food was horrible. And my wife got an Andy’s mint milkshake and it had no Andy’s and no chocolate syrup. When asking about if it comes with Andy’s and we was told I don’t know. No one there wanted to do their job. This Arby’s is trash and I do not recommend it to be eat at. It’s only good to be demolished and made a parking lot.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Arby's Signature Sandwiches, Classic Roast Beef

Mel

I ordered something on the app that was no longer available, and between the staff and the manager, they did everything in their power to correct it by refunding and offering another meal in its place. Since my job has moved close to this Arby's location, this is my go to Arby's and staff has been friendly, kind, courteous, and always willing to assist me. The food has always been hot and I love the flavored lemonade...can we make the large larger please...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, French Dip, Arby's Signature Sandwiches, Mozzerella Sticks, Turkey, Nuggets, Classic Roast Beef, Crinkle Fries

Rachel Thompson

Roast beef and roll was not freshly made - it taste like it had to been sitting for awhile - cold. We asked for Hot french fries with no salt - got a few hot fries the rest was semi warm.

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: Reuben, Classic Roast Beef, Crinkle Fries

Dan Wickham

Typical Arby'sWheelchair accessibility: Had plenty of spaces

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Brisket, Roast Beef with Lettuce & Tomato, Burger Combo

Avery Jones

Really thought My Meal would have been hotter and fresher being I had to wait for it. Associate was pleasant, however it appeared that she was the only one working. Food was regular, I've had better on the boulevard across from Wal-Mart. When I wait, there is a definate difference the quality of my meal, I know because it hot!!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Curly Fries, Arby's Signature Sandwiches

Aaron Page

Arrived at the time on the app for pickup and it wasn't ready yet. They also forgot any condiments after I specifically asked for them.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Curly Fries, French Dip, Arby's Signature Sandwiches, Tater Tots, Classic Roast Beef, Crinkle Fries

AT Rose

This is the worst Arby's. They fix food any kind of way. They could careless the manger has no quality control. My burger was definitely under cooked and the Lettuce tomato and onions was soft apggy and old. My whole order was old. Watch out for the good burger that's what I ordered and it was disgusting due to it being obviously old. Hardly any sauce dryer than sand

Food: 1

Service: 1

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