Panera Bread

1601 Willow Lawn Dr Suite 702, Richmond
(804) 285-1777

Recent Reviews

George Romas

Quick service and food was good, as expected from a typical Panera. Why is there a code to get into the restroom?

Atmosphere: 3

Food: 4

Service: 4

Naty Grd

This has to be the dirtiest and least friendly Panera Bread in all of Richmond. Their tables are always dirty, the kitchen floors are covered in food, the wait for an order is always long even if you order before hand, and let's not talk about the attitudes of their employees, simply annoyed that you are even there. This particular location too constantly has homeless people going in and out of the restaurant, sometimes you will have them hanging out inside the restaurant with their belongings spread everywhere.

Atmosphere: 1

Food: 1

Service: 1

Meka Brown

Found hair in my salad. Tried calling and no one picked up the phone.

Fatt Mama

Came in at 7 am. Older lady with glasses and braces being nasty at 7 in the morning. I turned around and came right back out. Do not go here early in the am

Atmosphere: 1

Service: 1

C M

Tried to eat here at 8:15PM, today. Their closing time was 9PM yet there's a sign saying they closed early randomly. I don't plan to try and eat here again as I went out of my way to visit just for them to close early

Atmosphere: 1

Food: 4

Service: 1

George Hastings

Panerai bread, regardless of location is always a good choice, both for food, atmosphere, and good free internet

Atmosphere: 5

Food: 5

Service: 5

Marcie Forbes

Went too late in the day to get any bread. :(

Humberto Hernandez

Great place Great experience ?

Atmosphere: 5

Food: 5

Service: 5

Khuong Nguyen

Amazing!

Atmosphere: 5

Food: 5

Service: 5

Joyclyn Kananen, REALTOR

Great food and atmosphere. I love meeting my real estate clients here.

Atmosphere: 5

Food: 5

Service: 5

Alex Alexson

The place was dirty.Every. Single. Table. Was. Dirty.I've never seen a Panera like it. It was a hot mess, inside a dumpster fire, inside a train wreck.Plus, most of their food items were cleaned out by 5pm. The staff was just standing around joking with one another. Why work or clean when the management under baked for the day causing massive shortages?!In short, horribly managed store.

Atmosphere: 1

Food: 1

Service: 1

River France

Woah a lot of people - this place rocks - clean and stocked - coffee bar - teas - sweeteners and creams - the gas logs / fireplace did it for me very cozy Thank you. Very classic

Atmosphere: 5

Food: 5

Service: 5

Jonathan Murdoch-Kitt

Typical Panera Bread.Kid-friendliness: Okay

Food: 3

Service: 3

Recommended dishes: Apple, Broccoli Cheddar Soup

Crystal N. Suber

Consistent service and food quality. I appreciate Panera for this.

Atmosphere: 5

Food: 5

Service: 5

Gayle Turner

The lady behind the counter was gracious. The croissant, even late in the day, was fresh and scrumptious. They were out of light roast, but the dark roast didn't taste burnt. The ambiance is what you would expect. Clean, quiet, generic. I met with my friend, we had a nice game of chess and good conversation. What more can you ask of a chain coffee shop? I'm a devotee of local, but sometimes convenient wins.

Atmosphere: 5

Food: 5

Service: 5

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