Taco Bell in Richmond

“Its a taco bell. Its gonna be very good, or very bad depending on who is in the kitchen. Its bad when they give you just the bare minimum on meat/cheese. You all see it. You've all been to a taco bell like this. When they do that, that is what the corpo thinks it should be... not even joking.“

“Place can use a little make over and the staff can tone their personal bussiness/issues down a little when they talking to their fellow employees. I just come for the food i coMe to the point that i ignore customer service and the look of the place anymore“

“June 2026 - I had to leave this review based on how terrible OTHER companies in this area, are. I was expecting to be met with attitude but every single staff member was polite, professional, and prompt. I would like to make this a place my son and I come to sit down and eat sometimes.“

“There’s a young lady . Nite sure she’s new but she’s so sweet ! Nice smile and friendly! She was new but we assured her she was ok. She made sure we had the right items and made sure we had sauce straws. She’s didn’t just throw the bag at as and close the window. She spoke with us and stayed present to make sure all of our food was there. Me and friends are about to make this our new meet up spot on Saturdays !“

“My grilled cheese burrito was spectacular! Im not sure why my chicken cantina taco was not flour but corn instead I'd never had that at a taco bell before so I surprised. The nuggets and sauce were good along with my Baja blast freeze! Seems like a great location!“

“Placed an order on the app but messed up and ordered from a different location 20+ minutes away. Couldn't cancel because I chose to prepare asap. Called here (intended order location) and the manager Cooper was very helpful. Told me he would call the location I ordered from and let them know to cancel it, and he'd make my meal. Saved me from a long drive or losing out on a $24 order. Very appreciative. Great customer service 🤘🏻“

“Today in August 2026, the Enchirito came back to the menu and I was excited to try it. I sub the beef out for the slow roasted chicken from the cantina line and it turned out pretty good, expect for they forgot to put rice in it. I also ordered the Crispy cantina taco meal and that is always so good, that I have to order a third taco, lol. I also order the Dragon Fruit Berry Aqua Fresca and that was the perfect fruity water for the summertime. This location is always conveniently clean when I come in. The service is low and quiet sometimes, but I appreciate that they pay attention to the customers.“

“My husband and I was in the area and wanted to grab a quick bite of fast food . The service was phenomenal and the food was beyond great, I was a bit surprised on how fresh my taco meat was. Plus our order was made exactly how we wanted . Shout out to Caleb C for talking with confidence and respect . Much appreciated“

“The Taco Bell at 9420 W Broad Street provides a quick and convenient stop for Mexican-inspired fast food in the Richmond area. This location features a reliable drive-thru and a casual dine-in area, serving up a familiar menu of tacos, burritos, quesadillas, and nachos. It's a popular choice for budget-friendly meals and late-night cravings along the busy commercial corridor.“

“New look, who dis...okay Taconna A. Bell! When I come to this location they're always kind, patient and efficient. My only complaint is with Taco Bell as a whole... Y'all wanna bring back every thing but the volcano taco and burrito.. And (raises my hand in a threatening way) stop taking the nacho fries off!! It's a safe food for my autistic child, aight I'm done“