Baskin-Robbins

Huntsman Square Shopping Ctr, 7561 Huntsman Blvd, Springfield
(703) 451-1818

Recent Reviews

Lulubean

I had just gotten my puppy and I can’t leave her at home keep in mind she is 2 pounds.The man told me to get out immediately.I don’t think this is how to treat customers

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Gold Medal Ribbon

Darien Mason

I use to work at this Baskin Robbins and I was fairly happy working there for the time being. Customer service was one of the things that I remember was crucially important. The one favorite shake I get when I go to Baskin Robbins, use to be a promotional drink and they still make promotional stuff if you remember how it was made. The shake I get, is an Oreo Shake, with hot fudge on the bottom of the cup, and oreo crumbles in the shake. It's smooth, a little chewy from the oreo crumbles being blended in with the shake, and the hot fudge on the bottom of the drink adds a different temperature and flavor that meshes well with the oreo shake.Kid-friendliness: Really great place. I see kids and families come to Baskin Robbins almost all the time.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chocolate Chip Cookie Dough

Remmie R.

this one coworker (koda) was so nice and got everything a asked for I got about 20 things while the other 2 were laughing in the back and making rude jokes about customers, when I went to pay one of the other girls got it wrong and made be pay double of what I asked for while koda was getting everything in a bag and koda told them that it was wrong but they didn't listen Over all koda did so good but the other girls deserve a 1 star

邱志成

Fast service as usual, delicious ice cream as usual!

Martin R.

Maggie was giving us attitude and refused to charge my phone That's was dead bc I didn't say plz she Made a face when we didn't tip please fix your service we also saw Julia put hair in our ice cream I didn't take it out with also giving us attitude and laughte when we were looking to order

Rawan Khalaf

cant believe he hired ugly siblings wearing elf ears…. Furire

Roman

Grumpy old manger has horrible customer service and really rude to customers and employees and his gun is pink

Robison Family

Service with a smile. I called the store having a bad day with a sleeping baby in the car begging for some ice cream. This man happily takes my order and brings it out to me with a smile. It might have been a small gesture to some but it made my day. Thank you so so much. Coming again soon.

Shari G.

Great ice cream and service. Good variety of flavors and allergens are noted for each flavor.

Safia

I didn’t think their ice cream was all that from what I remembered of them long ago, but I was so wrong! They have so many unique flavors and they are all delicious! I’m a new fan of baskin robins and haven’t been disappointed since I’ve been coming.

F T

Great Ice cream!!! Yummy!

Yuri Castro

Wouldn't write Happy Birthday on a cake because boss wasn't there

Stephanie Green

Today at 2:30 all doors were locked. No sign on the door saying closed or step away nothing. I shouldn't have had to go to giant for ice cream.

Ingrid M.

I wouldn't recommend any other ice cream place. Definitely my favorite! Praline and caramel is the best.

Joe M.

My family hits this store a few times a year. The lines are large every summer, lots of demand since south run park is so close. It's an ice cream spot, not a 5 star restaurant. We found the staff to be nice and it gets the job done. Thx BR

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