This Dunkin was by far one of the worst I have ever been too.. I have managed a Dunkin for at least 2 years and I have never experienced so many issues in one experience. The store is dirty, as well as the baskin robins side. The workers are incapable of understand how to charge their customers. They tried to charge me for 2 donuts just to have an extra pump of strawberry in my coolada. And I had to ask twice for whipped cream. After receiving the coolada, I tried to order 2 3-count munchkins and I couldn’t even finish the transaction because he couldn’t ring up the munchkins correctly. Never again will I go to this Dunkin. The Dunkin on Virginia Beach Blvd is the best around.
Atmosphere: 1
Food: 1
Service: 1
Valentine Dömland
Best staff ever!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
sean chenevert
This Dunkin is my morning stop. Great service.
Atmosphere: 5
Food: 5
Service: 5
Grace Ann RDH
What is this ??????
Atmosphere: 1
Food: 1
Service: 1
lupin yamakawa
They gave us some stuff on the house and an extra donut. They really put a lot of ice cream for one scoop. The people running it today were amazing and really friendly. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Nicole Propes
Gotta have my coffee, and every Friday and Saturday morning, I am there getting my usual! Staff is always so pleasant ☺️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese, Munchkins Donut Hole Treats
Ralph Mulherin
Great food and great service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
michael visser
Absolutely garbage staff, attitudes and I always give the benefit of the doubt and think next time will be better. But always same service.
Atmosphere: 1
Food: 1
Service: 1
Shane Whyte
I ordered a birthday cake here ahead of time and on the day of pickup, my cake was not made. I was told the manager had an emergency and cake could not be made. I wasn’t given an update a head of time. Instead of a refund they gave me an already made cake which wasn’t custom made like I wanted it to, which they fail to tell me how old the cake was because they said they didn’t know, which was below price of the original cake I ordered with a dozen doughnuts that wasn’t fresh (doughnuts were hard when I took them home, days old). What a disappointment and rip off! I should’ve just took my money back. As far as the cake, no high expectations because who knows how old that cake was sitting in the freezer! These businesses ought to treat customers better and give more value to us who they depend on to keep their business running.
Atmosphere: 1
Food: 1
Service: 1
Nichole Harrison
I love it, but I can't believe a dozen donuts is like 25 buck now, insane. They are not the only ones. Still legit with the frosting though.
Had a last minute large catering order and the owner had everything prepared for me within 15 minutes. He went above and beyond to make sure I had everything I needed. Very impressed with this customer service!
Atmosphere: 5
Service: 5
Chanda
Food is always old or hard. Drinks are never right. And customer service at this location is always terrible. I ordered food at 645 this morning and it was rock hard. How?? Was it old from yesterday and you reheated it?? AND it looked like someone had already started eating it! At that time of morning everything should be fresh so there is no excuse. I would be embarrassed to pass that to a customer. And then when I asked for the doughnut I paid for and didn't recieve, she bare handed grabed it from the doughnuts case, shoved it in a bag and passed it to me then turned her back and continued the conversation she was having with a coworker. Last time I will ever go to this location.
Atmosphere: 1
Food: 1
Service: 1
steven rhodes
The most consistent coffee in the city, friendliest people. These guys have all made my morning countless times so much that I've got most of them on a first name basis.Special thanks to; Mike, Jessica, cassidee, Collin, Kendra
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
NativeBeauty
No matter the staff or time of day going in this location. When anyone speaks to them there’s no acknowledgment back. Just a dry, rude mood from all the staff. Seems depressing in
Atmosphere: 3
Food: 4
Service: 1
Jade that’s not a cat
Service is top notch, but when did fried sugar and flower become expensive?!?!
This Dunkin was by far one of the worst I have ever been too.. I have managed a Dunkin for at least 2 years and I have never experienced so many issues in one experience. The store is dirty, as well as the baskin robins side. The workers are incapable of understand how to charge their customers. They tried to charge me for 2 donuts just to have an extra pump of strawberry in my coolada. And I had to ask twice for whipped cream. After receiving the coolada, I tried to order 2 3-count munchkins and I couldn’t even finish the transaction because he couldn’t ring up the munchkins correctly. Never again will I go to this Dunkin. The Dunkin on Virginia Beach Blvd is the best around.
Atmosphere: 1
Food: 1
Service: 1
Best staff ever!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is my morning stop. Great service.
Atmosphere: 5
Food: 5
Service: 5
What is this ??????
Atmosphere: 1
Food: 1
Service: 1
They gave us some stuff on the house and an extra donut. They really put a lot of ice cream for one scoop. The people running it today were amazing and really friendly. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Gotta have my coffee, and every Friday and Saturday morning, I am there getting my usual! Staff is always so pleasant ☺️
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese, Munchkins Donut Hole Treats
Great food and great service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Absolutely garbage staff, attitudes and I always give the benefit of the doubt and think next time will be better. But always same service.
Atmosphere: 1
Food: 1
Service: 1
I ordered a birthday cake here ahead of time and on the day of pickup, my cake was not made. I was told the manager had an emergency and cake could not be made. I wasn’t given an update a head of time. Instead of a refund they gave me an already made cake which wasn’t custom made like I wanted it to, which they fail to tell me how old the cake was because they said they didn’t know, which was below price of the original cake I ordered with a dozen doughnuts that wasn’t fresh (doughnuts were hard when I took them home, days old). What a disappointment and rip off! I should’ve just took my money back. As far as the cake, no high expectations because who knows how old that cake was sitting in the freezer! These businesses ought to treat customers better and give more value to us who they depend on to keep their business running.
Atmosphere: 1
Food: 1
Service: 1
I love it, but I can't believe a dozen donuts is like 25 buck now, insane. They are not the only ones. Still legit with the frosting though.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had a last minute large catering order and the owner had everything prepared for me within 15 minutes. He went above and beyond to make sure I had everything I needed. Very impressed with this customer service!
Atmosphere: 5
Service: 5
Food is always old or hard. Drinks are never right. And customer service at this location is always terrible. I ordered food at 645 this morning and it was rock hard. How?? Was it old from yesterday and you reheated it?? AND it looked like someone had already started eating it! At that time of morning everything should be fresh so there is no excuse. I would be embarrassed to pass that to a customer. And then when I asked for the doughnut I paid for and didn't recieve, she bare handed grabed it from the doughnuts case, shoved it in a bag and passed it to me then turned her back and continued the conversation she was having with a coworker. Last time I will ever go to this location.
Atmosphere: 1
Food: 1
Service: 1
The most consistent coffee in the city, friendliest people. These guys have all made my morning countless times so much that I've got most of them on a first name basis.Special thanks to; Mike, Jessica, cassidee, Collin, Kendra
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
No matter the staff or time of day going in this location. When anyone speaks to them there’s no acknowledgment back. Just a dry, rude mood from all the staff. Seems depressing in
Atmosphere: 3
Food: 4
Service: 1
Service is top notch, but when did fried sugar and flower become expensive?!?!
Atmosphere: 3
Food: 3
Service: 5