“The food is good the cookies are delicious the bear claws are really good. Prices well they just keep going up like everything else.Parking: The ridge Street parking but good luck with that.Wheelchair accessibility: Wheelchair accessibility well it's on a sidewalk so I mean wherever your Park you got to go with your wheelchair.“
“I placed a pickup order with the app however, when I arrived someone had taken my order. The staff member started remaking my order immediately. Shannon, the manager, heard my situation and offered a drink. I declined. He offered a bakery item. I said sure I’ll take a treat to my daughter. He bagged it and asked what else. I said that’s enough and he said, “this is for your daughter, get something for yourself”. He also offered a coffee. He apologized and thanked me for my patience, though I don’t think Panera was at fault.Shannon went above and beyond. This is the type of service that keeps customers loyal and coming back. Thank you!“
“Great food and nice service. The workers were able to point my family and I in the right direction since it was our first time dining in. The manager there was very polite and even offered to take our dishes when we were done. I definitely recommend this location.Kid-friendliness: My kids love it here and I’m happy they get full.“
“This is the best Panera in Hampton roads!!! Such a kind staff. There was a small mistake with my order and they went ABOVE AND BEYOND to correct it. Both delivery drivers we had were amazing. And Michelle who I believe is the manager was also amazing. I had a great experience and the food as always was great. I don’t plan to go to any other Panera. 5 stars!“
“This is place is wonderful!!! Very clean, and friendly employees!!!! My son didn't know there was mustard on his sandwich when he ordered it, and I asked when I picked up my order. Kaitlyn, in the kitchen was very friendly and remade the sandwich.“