We had a terrible food experience. Almost nothing was edible and we are not super picky with food at all! The server was pleasant and really tried to make it right but the kitchen staff was not it. The french toast smelled terrible and had the strangest after taste (either the eggs they were dipped in were not good or the griddle was dirty). The kitchen staff originally forgot several ingredients on the steak so it was sent back for a new one since they totally missed the fries it came with and we had to wait for them to make it. They sent back a pretty rare steak that was rubbery, completely flavorless, and impossible to chew. We just decided to take the loss and pay and leave. Never again!
Atmosphere: 2
Food: 1
Service: 4
MJ Chrismon
I used to love coming to the Baker's Crust in Williamsburg. Post-Covid, they have really gone downhill. I'm not sure if it is a staffing issue. The last 3 times that I've been, the food was disappointing, and the service was incredibly slow. I went this past Friday with a co-worker, and we ordered breakfast. It took ten minutes for us to be greeted and seated, It appeared that at that time only one waiter was working and he was running the whole room. It took another 20 minutes for him to come back to the table to get our drink order. We received our food about an hour after we first arrived at the restaurant. My friend and I were acutely aware of how long it was taking because we had to get back to work to a meeting at a certain time, and we were concerned we weren't going to make it. I ordered scrambled eggs and the Malibu french toast. The eggs tasted sour and off and had a very strange texture. The french toast was absolutely flavorless and had a pasty, uncooked texture. My friend tried it as well and concurred with everything that I said. The eggs and the french toast cost twenty-five dollars plus a tip (I did tip 20 percent because the waiter was kind and being short staffed wasn't his fault). After three bad visits in a row, I will not return to this particular restaurant.
Atmosphere: 3
Food: 2
Service: 2
Nathan Davies
My kids love the cheese pizza!
Atmosphere: 5
Food: 5
Service: 5
n c
Ordered the Shanghai Salmon salad to go. There were probably 2 leaves , that they call it as salad, no avocado or anything that was said in the description. The Salmon smelled very fishy as if it was very rotten. They need to close. Did not expect this from Baker's
Food: 1
Bert Farwood
Terribly slow. We walked in about 12:05. Food delivered to the table about 1:15. And the food was mediocre at best. Go eat someplace else.
Atmosphere: 2
Food: 3
Service: 1
Andrew Mosso
This place has become run down, the upside of which was that there wasn't a wait to be seated like there used to be. Service was pretty good, but slow. Some menu items were not available. The food, a salad and a burger plate, was decent but perhaps not worth the price, especially since there was a 3.5% "adjustment fee" added to the bill. This was not listed on the menu or explained by the wait staff, but displayed on a card on the table, turned away from the diners, and on the check, when it arrived. We all understand that prices have risen lately; why resort to flimflammery?
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Smash Burger
Monica P
The Waitress displayed phenomenal customer service the entire time. It was a quiet and clean environment . If I could I would rate it 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Waffle
Wanda Smith
Sausage pizza was so
Atmosphere: 5
Food: 5
Service: 5
Vicki Wunderle
We went to Bakers Crust (split a sandwich - Italian sub on baquette bread) - it was excellent!!! We upgraded chips to homemade fries and they brought it out on two plates - great service and we loved the food.Parking: Next to great shopping!!
Atmosphere: 4
Food: 5
Service: 5
Stan York
One of my wife's favorite places. Nice lighter fair salads and sandwiches. Sweet Potato Fries!
This place was recently closed and reopened, but obviously did not upgrade or improve the physical plant. Our table was still marked with scuffs and dings. On the plus side, the menu included breakfast, even at lunchtime. Our server, although in training, tried her best, but I would suggest she look for another job as this place does not appear to have much of a future. Portions were noticeably smaller and presented with much less formality. This place appears to be going down the tubes.
Atmosphere: 2
Food: 3
Service: 5
Tara Sweeten
This restaurant (Williamsburg location) was terrible. I think they are having lots of problems. Aside from our sweet waitress, the food was awful. The salmon was small and WAY over salted and the asparagus was so over cooked it was wilty with some yellowing. That was the very first time in my life that I actually returned my meal. They gave me a deluxe salad instead. The waitress raved about how good it would be, it was literally greens with three sliced strawberries and a few crumbles of goat cheese. That’s it! The restaurant had a weird musty smell, the seat cushions were very worn and slightly torn. I have eaten in several Baker’s Crust locations and had very good experiences in the past. Stay away from the Williamsburg location.
Atmosphere: 1
Food: 1
Service: 2
chaun
Awsome food, great wait staff nothing more you can really ask for in a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burger
Wallace Twigg
It was ok. Portions were small. I probably wouldn't go back. Service was good.
Atmosphere: 3
Food: 3
Service: 5
Joe D.
I must preface that I have only been to Bakers Crust on Wednesdays and had their catering at work events. The reason for Wednesdays? They have an incredible deal to get any of their 3 burger types for $9! The burgers are big too and come with a side of fries. I am always on the lookout for good specials around town and this is one of the better ones. For those inclined, they also have deals on alcoholic drinks as well. The deal is called Bourbon and Burger night. My only drawbacks with Bakers crust is that their catering is not the best. I found the catering food to be sub-par and not worth it. The service at times can also be a little slow but as I always say, if you are going to a restaurant for a quick meal then go to McDonald's. Restaurants are not fast food establishments.
We had a terrible food experience. Almost nothing was edible and we are not super picky with food at all! The server was pleasant and really tried to make it right but the kitchen staff was not it. The french toast smelled terrible and had the strangest after taste (either the eggs they were dipped in were not good or the griddle was dirty). The kitchen staff originally forgot several ingredients on the steak so it was sent back for a new one since they totally missed the fries it came with and we had to wait for them to make it. They sent back a pretty rare steak that was rubbery, completely flavorless, and impossible to chew. We just decided to take the loss and pay and leave. Never again!
Atmosphere: 2
Food: 1
Service: 4
I used to love coming to the Baker's Crust in Williamsburg. Post-Covid, they have really gone downhill. I'm not sure if it is a staffing issue. The last 3 times that I've been, the food was disappointing, and the service was incredibly slow. I went this past Friday with a co-worker, and we ordered breakfast. It took ten minutes for us to be greeted and seated, It appeared that at that time only one waiter was working and he was running the whole room. It took another 20 minutes for him to come back to the table to get our drink order. We received our food about an hour after we first arrived at the restaurant. My friend and I were acutely aware of how long it was taking because we had to get back to work to a meeting at a certain time, and we were concerned we weren't going to make it. I ordered scrambled eggs and the Malibu french toast. The eggs tasted sour and off and had a very strange texture. The french toast was absolutely flavorless and had a pasty, uncooked texture. My friend tried it as well and concurred with everything that I said. The eggs and the french toast cost twenty-five dollars plus a tip (I did tip 20 percent because the waiter was kind and being short staffed wasn't his fault). After three bad visits in a row, I will not return to this particular restaurant.
Atmosphere: 3
Food: 2
Service: 2
My kids love the cheese pizza!
Atmosphere: 5
Food: 5
Service: 5
Ordered the Shanghai Salmon salad to go. There were probably 2 leaves , that they call it as salad, no avocado or anything that was said in the description. The Salmon smelled very fishy as if it was very rotten. They need to close. Did not expect this from Baker's
Food: 1
Terribly slow. We walked in about 12:05. Food delivered to the table about 1:15. And the food was mediocre at best. Go eat someplace else.
Atmosphere: 2
Food: 3
Service: 1
This place has become run down, the upside of which was that there wasn't a wait to be seated like there used to be. Service was pretty good, but slow. Some menu items were not available. The food, a salad and a burger plate, was decent but perhaps not worth the price, especially since there was a 3.5% "adjustment fee" added to the bill. This was not listed on the menu or explained by the wait staff, but displayed on a card on the table, turned away from the diners, and on the check, when it arrived. We all understand that prices have risen lately; why resort to flimflammery?
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Smash Burger
The Waitress displayed phenomenal customer service the entire time. It was a quiet and clean environment . If I could I would rate it 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Waffle
Sausage pizza was so
Atmosphere: 5
Food: 5
Service: 5
We went to Bakers Crust (split a sandwich - Italian sub on baquette bread) - it was excellent!!! We upgraded chips to homemade fries and they brought it out on two plates - great service and we loved the food.Parking: Next to great shopping!!
Atmosphere: 4
Food: 5
Service: 5
One of my wife's favorite places. Nice lighter fair salads and sandwiches. Sweet Potato Fries!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This place was recently closed and reopened, but obviously did not upgrade or improve the physical plant. Our table was still marked with scuffs and dings. On the plus side, the menu included breakfast, even at lunchtime. Our server, although in training, tried her best, but I would suggest she look for another job as this place does not appear to have much of a future. Portions were noticeably smaller and presented with much less formality. This place appears to be going down the tubes.
Atmosphere: 2
Food: 3
Service: 5
This restaurant (Williamsburg location) was terrible. I think they are having lots of problems. Aside from our sweet waitress, the food was awful. The salmon was small and WAY over salted and the asparagus was so over cooked it was wilty with some yellowing. That was the very first time in my life that I actually returned my meal. They gave me a deluxe salad instead. The waitress raved about how good it would be, it was literally greens with three sliced strawberries and a few crumbles of goat cheese. That’s it! The restaurant had a weird musty smell, the seat cushions were very worn and slightly torn. I have eaten in several Baker’s Crust locations and had very good experiences in the past. Stay away from the Williamsburg location.
Atmosphere: 1
Food: 1
Service: 2
Awsome food, great wait staff nothing more you can really ask for in a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burger
It was ok. Portions were small. I probably wouldn't go back. Service was good.
Atmosphere: 3
Food: 3
Service: 5
I must preface that I have only been to Bakers Crust on Wednesdays and had their catering at work events. The reason for Wednesdays? They have an incredible deal to get any of their 3 burger types for $9! The burgers are big too and come with a side of fries. I am always on the lookout for good specials around town and this is one of the better ones. For those inclined, they also have deals on alcoholic drinks as well. The deal is called Bourbon and Burger night. My only drawbacks with Bakers crust is that their catering is not the best. I found the catering food to be sub-par and not worth it. The service at times can also be a little slow but as I always say, if you are going to a restaurant for a quick meal then go to McDonald's. Restaurants are not fast food establishments.