Last night I bit into a rancid Pepper Cheney. Fully Rotten. The good news is my family was at the table with me so it was easy to get my affairs in orders. Now we wait.
Atmosphere: 1
Food: 1
Service: 1
Catherine Reynolds
They do a good job
Atmosphere: 4
Food: 5
Service: 5
Sydney S
the delivery drivers will tip themselves and not give you your change! the managers also will never rectify the situation so make sure you’re happy with them stealing $30 if you order from this location :))
Service: 1
Aditya Bawankule
Only good Papa John's in the area in my
Atmosphere: 5
Food: 5
Service: 5
Christopher Henderson
Door dash never picked up my order. PJ's team made it right and sent me out a hot one. Solid service.
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Matt Billings
Ordered a pizza (the works) tonight via Uber eats. The bottom crust was way under cooked. Toppings fell of easily. won't order again anytime soon.
Food: 1
Service: 1
Skyler Solvang
I placed an order online and my bank withdrew the cash in order for the order to go through, but I didn’t get a confirmation email or text. When I drove to the location, and went in to pick up my order, the clerk told me that my order wasn’t in there system and went above and beyond to make me a pie in less than 10 minutes. This was a very cool gesture and I’ll be definitely ordering from here more often.
Matt Rebbe
Used to work here, awful management explains every bad review on here.we were told to re-use the cheese that had fallen off of pizzas and just "pick out the other things" meaning no pizza made here is safe from cross-contamination.in addition, half the employees seemed to consider the place a joke and would intentionally mess up orders out of spite.
Andrea W
My kids like the pizza - it’s the only reason we return. Orders are consistently incorrect when delivered. Items missing is the main issue. Tonight we got someone else’s order and we caught it once my husband brought it in- but it was too late, driver was gone.I’ve spoken to the manager before about the errors we frequently experience and they say it’s caused by outsourcing the delivery. I don’t see why they operate a business with such poor business practices and poor safe guards in place. How hard can it be to deliver a full complete order?When an order is wrong it’s takes more than hour to correct the mistake and deliver again. It’s not a fun experience especially with hungry kids.
I ordered the cheese and pepperoni in crust. the crust was not cooked at all. It was like a cheese stick wrapped in raw dough. No wonder they have the option for well done.
Kevin Raymond
This was a horrible experience in terms of customer service. I ordered one medium and one large, when I came in the gentleman running the till laughed then gave me 2 mediums. They made a mistake when I called in the order. When asking for my receipt they refused to give it to me. It’s Sunday and I’m not in the mood for a back and forth when I just want to eat with my family. But there is a serious issue here with this place. I will never order from here again. Regardless I did walk away with 2 pizza’s, also wondering why it was almost $70.
Daniel Cole
Called to place an order. I asked what there specials are for tonight his response was I don’t have time to go over them go online and hung up. Won’t be giving them my business anymore.
Mike Soverel
Idk why we keep ordering from them. Used to be great but the last year or so, every time we ask for light sauce on our bbq pizza it comes drowning in bbq sauce. Like it’s a joke to them or something. It’s completely inedible.Then there’s the fact that they use door dash for delivery. Which is a mess in itself.Don’t think I’ll be spending any more money here.
Chris S
Quick and easy for a decent pizza. Staff was polite and quick.We ordered through the app and picked up. Everything was ready at the time the app said.Parking: Not really related to parking, but getting out.The only thing I don't like is getting out of their parking lot. I believe, technically, there is no place to make a left turn. Or if there is, it is onto Bothell Everett highway, which is a hot mess most of the time in regards to the traffic.
The Keto-friendly pizza bowls are OUTSTANDING!!
Atmosphere: 5
Food: 5
Service: 5
Last night I bit into a rancid Pepper Cheney. Fully Rotten. The good news is my family was at the table with me so it was easy to get my affairs in orders. Now we wait.
Atmosphere: 1
Food: 1
Service: 1
They do a good job
Atmosphere: 4
Food: 5
Service: 5
the delivery drivers will tip themselves and not give you your change! the managers also will never rectify the situation so make sure you’re happy with them stealing $30 if you order from this location :))
Service: 1
Only good Papa John's in the area in my
Atmosphere: 5
Food: 5
Service: 5
Door dash never picked up my order. PJ's team made it right and sent me out a hot one. Solid service.
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered a pizza (the works) tonight via Uber eats. The bottom crust was way under cooked. Toppings fell of easily. won't order again anytime soon.
Food: 1
Service: 1
I placed an order online and my bank withdrew the cash in order for the order to go through, but I didn’t get a confirmation email or text. When I drove to the location, and went in to pick up my order, the clerk told me that my order wasn’t in there system and went above and beyond to make me a pie in less than 10 minutes. This was a very cool gesture and I’ll be definitely ordering from here more often.
Used to work here, awful management explains every bad review on here.we were told to re-use the cheese that had fallen off of pizzas and just "pick out the other things" meaning no pizza made here is safe from cross-contamination.in addition, half the employees seemed to consider the place a joke and would intentionally mess up orders out of spite.
My kids like the pizza - it’s the only reason we return. Orders are consistently incorrect when delivered. Items missing is the main issue. Tonight we got someone else’s order and we caught it once my husband brought it in- but it was too late, driver was gone.I’ve spoken to the manager before about the errors we frequently experience and they say it’s caused by outsourcing the delivery. I don’t see why they operate a business with such poor business practices and poor safe guards in place. How hard can it be to deliver a full complete order?When an order is wrong it’s takes more than hour to correct the mistake and deliver again. It’s not a fun experience especially with hungry kids.
Restaurantji Recommends
I ordered the cheese and pepperoni in crust. the crust was not cooked at all. It was like a cheese stick wrapped in raw dough. No wonder they have the option for well done.
This was a horrible experience in terms of customer service. I ordered one medium and one large, when I came in the gentleman running the till laughed then gave me 2 mediums. They made a mistake when I called in the order. When asking for my receipt they refused to give it to me. It’s Sunday and I’m not in the mood for a back and forth when I just want to eat with my family. But there is a serious issue here with this place. I will never order from here again. Regardless I did walk away with 2 pizza’s, also wondering why it was almost $70.
Called to place an order. I asked what there specials are for tonight his response was I don’t have time to go over them go online and hung up. Won’t be giving them my business anymore.
Idk why we keep ordering from them. Used to be great but the last year or so, every time we ask for light sauce on our bbq pizza it comes drowning in bbq sauce. Like it’s a joke to them or something. It’s completely inedible.Then there’s the fact that they use door dash for delivery. Which is a mess in itself.Don’t think I’ll be spending any more money here.
Quick and easy for a decent pizza. Staff was polite and quick.We ordered through the app and picked up. Everything was ready at the time the app said.Parking: Not really related to parking, but getting out.The only thing I don't like is getting out of their parking lot. I believe, technically, there is no place to make a left turn. Or if there is, it is onto Bothell Everett highway, which is a hot mess most of the time in regards to the traffic.
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza