Staff at this store are awesome!! Great service, great sandwiches....truly appreciate their friendliness and high level of customer service. Definitely love this store!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub
E C
Judgemental manager....
Jacqui Garrison
Love this place! Has a big company order during lunch rush, employees were calm, friendly, and worked really hard to make sure everyone was happy. Thanks all!
Chase White
Excellent tuna sandwiches, friendly staff. Only complaint is price being a smidge up there for a sandwich and drink.
Atmosphere: 4
Food: 4
Service: 5
Max Max
Good Philly cheese steak sandwich#56
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
Von S-white
I enjoy the sandwiches here along with the amazing staff, notable mentions would be Zach (the mgr.) & his co-worker. (Zach)********What I didn't appreciate was the AREA Manager Nicole and her Inappropriate/Unprofessional behavior during my visit on the evening of 12/12/23. She decided she wanted to assert her authority and charge me $3.03 for 1 extra slice of bacon, which she stated was policy. It wasn't the fact of her upholding what she considered policy, which in part was incorrect. It was the way she handled herself, and had the young man (Zach) remove the 1 slice from my sandwich. It was a very awkward experience, to say the least. Her managerial skills were not a good representation of the environment I've encountered at this location. She needs "Extensive Training" on how to deal with "Customers Appropriately." I even returned the next day (12/13/23) to give her an opportunity to apologize for her behavior and explained how it left me feeling like she didn't value my business. Her apology came across smug, disingenuine, and lack luster. Mind you the reason for my visit on 12/12/23, was for them to make right a previous wrong to an order me and my daughter placed on 12/6/23. I have met many staff and who I believe was the owner a couple of times during my visits to this location, and never left feeling the way I did that evening. I was terribly disappointed and it made me feel discouraged about continuing to give business to this location. I won't allow her to be the determining factor or give her that much power. But I hope to get resolve for her mishandling of me, and terrible customer service skills.*********
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Kahuna Chicken Cheese Steak, Club Sub
Hunter Kagan
The manager Zach makes the BEST sandwiches I’ve ever tasted in my entire life.
Atmosphere: 5
Food: 5
Service: 5
Johnathan Mason
Great
Atmosphere: 5
Food: 5
Service: 5
Khoya Wulf
Food was great, as always. Makayla was very rude to the other employees. Turned a sunny sunday into a passive aggressive negative vibe. Even snapped a bag open in her cashiers face. Very
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: The Original Italian
Aaron Morrow Greater Seattle Area Realtor
Jersey Mike's is a local favorite of mine. Their subs are amazing. You won't be disappointed! I know the owner of both the Covington location and Maple Valley location. He is a phenomenal guy and the customer service is always on point. My favorite hot sub is the Philly (Mike's Way). As far as cold sub options go, my personal favorite is a #13 the original Italian as seen in the photo. And don't get me started on the bacon and cookies!Vegetarian options: You can make pretty much the entire menu vegetarian. So many options!Dietary restrictions: These guys are always amazing when it comes to dietary restrictions including gluten free, dairy free options and of course vegetarian or vegan options as well.Parking: There is always plenty of parking available in the parking lot. Free if charge.Kid-friendliness: This place loves family and kids. There are always families with children going in and out of here.Wheelchair accessibility: This place is Wheelchair accessible.
Standard serviceSuper fastNice and efficientI used to work at a Jersey Mike's so I know the standard. The restaurant is also Excellent for the state inspection which is chefs ? thanks y'all I'm a happy customer.
Atmosphere: 4
Food: 5
Service: 5
Heather Burns
The meat cutter/greeter on duty at 12:30 Tuesday the 15th was the WORST! NEVER greeted or asked what I wanted. When I asked if he was ready he rolled his eyes. The crew also seemed more interested in the manager that showed up to sat good bye before she caught her flight. LEFT No tip! Probably go to Subway next time for any better experience at spending $20!!!
Atmosphere: 1
Food: 3
Service: 1
Derek Rose
Mason made my visit special today. Way to make someone's day man! Keep that positive vibe up it's contagious
Atmosphere: 5
Food: 5
Service: 5
Britt Martinez
People need to tip better, these young kids work their butts off non-stop and they are always busy but still very nice to you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak
Stephen John
Food is good. Employees are not unfriendly but do not seem enthusiastic about good customer service.
Staff at this store are awesome!! Great service, great sandwiches....truly appreciate their friendliness and high level of customer service. Definitely love this store!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub
Judgemental manager....
Love this place! Has a big company order during lunch rush, employees were calm, friendly, and worked really hard to make sure everyone was happy. Thanks all!
Excellent tuna sandwiches, friendly staff. Only complaint is price being a smidge up there for a sandwich and drink.
Atmosphere: 4
Food: 4
Service: 5
Good Philly cheese steak sandwich#56
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak
I enjoy the sandwiches here along with the amazing staff, notable mentions would be Zach (the mgr.) & his co-worker. (Zach)********What I didn't appreciate was the AREA Manager Nicole and her Inappropriate/Unprofessional behavior during my visit on the evening of 12/12/23. She decided she wanted to assert her authority and charge me $3.03 for 1 extra slice of bacon, which she stated was policy. It wasn't the fact of her upholding what she considered policy, which in part was incorrect. It was the way she handled herself, and had the young man (Zach) remove the 1 slice from my sandwich. It was a very awkward experience, to say the least. Her managerial skills were not a good representation of the environment I've encountered at this location. She needs "Extensive Training" on how to deal with "Customers Appropriately." I even returned the next day (12/13/23) to give her an opportunity to apologize for her behavior and explained how it left me feeling like she didn't value my business. Her apology came across smug, disingenuine, and lack luster. Mind you the reason for my visit on 12/12/23, was for them to make right a previous wrong to an order me and my daughter placed on 12/6/23. I have met many staff and who I believe was the owner a couple of times during my visits to this location, and never left feeling the way I did that evening. I was terribly disappointed and it made me feel discouraged about continuing to give business to this location. I won't allow her to be the determining factor or give her that much power. But I hope to get resolve for her mishandling of me, and terrible customer service skills.*********
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Kahuna Chicken Cheese Steak, Club Sub
The manager Zach makes the BEST sandwiches I’ve ever tasted in my entire life.
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Food was great, as always. Makayla was very rude to the other employees. Turned a sunny sunday into a passive aggressive negative vibe. Even snapped a bag open in her cashiers face. Very
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: The Original Italian
Jersey Mike's is a local favorite of mine. Their subs are amazing. You won't be disappointed! I know the owner of both the Covington location and Maple Valley location. He is a phenomenal guy and the customer service is always on point. My favorite hot sub is the Philly (Mike's Way). As far as cold sub options go, my personal favorite is a #13 the original Italian as seen in the photo. And don't get me started on the bacon and cookies!Vegetarian options: You can make pretty much the entire menu vegetarian. So many options!Dietary restrictions: These guys are always amazing when it comes to dietary restrictions including gluten free, dairy free options and of course vegetarian or vegan options as well.Parking: There is always plenty of parking available in the parking lot. Free if charge.Kid-friendliness: This place loves family and kids. There are always families with children going in and out of here.Wheelchair accessibility: This place is Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike
Restaurantji Recommends
Standard serviceSuper fastNice and efficientI used to work at a Jersey Mike's so I know the standard. The restaurant is also Excellent for the state inspection which is chefs ? thanks y'all I'm a happy customer.
Atmosphere: 4
Food: 5
Service: 5
The meat cutter/greeter on duty at 12:30 Tuesday the 15th was the WORST! NEVER greeted or asked what I wanted. When I asked if he was ready he rolled his eyes. The crew also seemed more interested in the manager that showed up to sat good bye before she caught her flight. LEFT No tip! Probably go to Subway next time for any better experience at spending $20!!!
Atmosphere: 1
Food: 3
Service: 1
Mason made my visit special today. Way to make someone's day man! Keep that positive vibe up it's contagious
Atmosphere: 5
Food: 5
Service: 5
People need to tip better, these young kids work their butts off non-stop and they are always busy but still very nice to you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak
Food is good. Employees are not unfriendly but do not seem enthusiastic about good customer service.
Atmosphere: 3
Food: 5
Service: 3