Gourmet Teriyaki

7671 SE 27th St, Mercer Island
(206) 232-0580

Recent Reviews

J. Kenji López-Alt

Generous portions of well-marinated juicy chicken. The sauce is sugary sweet so be ready for that, but it’s well balanced by the heavily charred chicken.

Atmosphere: 4

Food: 4

Service: 4

donnell surtain

I’m not sure who answered the phone but he was extremely rude for absolutely no reason. Ordered my food and he just hung up in my face. I called back because I thought the call dropped and he hung up again. Will never spend my money here and will never recommend this place to anyone.

Sarah-Grace Self

Best flavor teriyaki, yet my friends and I all have the habit of leaving or hanging up during an order because the man at the front is a verbal bully. Last night I called and was told to “just order already.” So, once again, no teriyaki for me. (And I live right across the street.)My friend messages me regularly and says “I want their food today so badly, but I’ll have to look in the window and see if he’s there first.”There’s enough hardship in the world. We’re not going to pay to be punished to get a good meal.From what I see from the reviews this has been going on for years and looks like the management does not care to correct the issue. So it looks like the only thing we can do is just not go in, period, from here on. Even if the food is incredible.

Robert Kariuki

Using inappropriate language to customers helps you in what way. Grow

Atmosphere: 1

Food: 3

Service: 1

Ryan C.

Customer service is HORRIBLE! The guy at the register call a customer a "d*** A**" and continued to do so after confronted.

Annie Ramsey-Shearer

We came here a few years ago for the first time and 1) the food was just alright & 2) the young man at the front was so rude!! Just like all the other comments, he’s incredibly cold and rude. We haven’t come back. We drive the extra 10 minutes to teriyaki spot on the south end. Way better food & very friendly staff!

Atmosphere: 1

Food: 2

Service: 1

Juli L.

Food was fine. Rude service by a cranky teenager. Very disrespectful. As an island resident, I try to support local businesses. Not this place!

Eric B.

Young man at the font was extremely rude. This was my first time ordering from this place. This could be the worst customer service I have ever experienced. It was so bad I thought he was actually doing it on purpose.

Nigel S

Very big portions and good quality. They have a brown rice option. But someone please help the cashier he is not having a good time

Atmosphere: 5

Food: 5

Service: 1

Alex LaVallee

The service is fast, the food is delicious, and the portion is generous. They will continue to get my business for these reasons. Order online and it’s ready in 5-10, 15min for a big order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Teriyaki, Salad, Chicken & Katsu, Spicy Chicken Teriyaki

Benjamin Jacob

Horrible service. Buyer beware!!12/1/23

Jojo Hendrix

I had to throw this awful stuff away. The guy at the counter was rude from the jump, rolling his eyes at my questions and just rude. The food is not fresh and the restaurant is dirty.

Atmosphere: 1

Food: 1

Service: 1

Raissa Wallace

I miss this place. I moved out of state and crave the mean guy (who I’m pretty sure is the owners son who basically grew up here and probably wanted to do something else with his life so I don’t even mind the attitude and honestly it’s part of the nuance and nostalgia of this place) taking my order and mumbling that I’m “a moron” or something. I crave the chicken teriyaki and the sticky cans from the old fridge. I miss the smell of the weird bathroom and the 90’s tables in the dining area. This place is gold and I will definitely be visiting in the future.Love you mean guy at the front! (And everyone else)

Atmosphere: 5

Food: 5

Service: 4

John Park

Perhaps, no, definitely, the most rude cashier/ order taker ever. Probably never go back.

Atmosphere: 1

Food: 3

Service: 1

Lori K.

Decided to try this place spontaneously. Server couldn't have been ruder. I gave him a big tip hoping to cheer him up (also hoping he wouldn't spit in my food!)

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