Popeyes Louisiana Kitchen

16420 Meridian E, Puyallup
(253) 435-0850

Recent Reviews

Derek Utrup

Waited 10 minutes with 3 other people in front of me. We were never even acknowledged. All of us left. Not even a, we will be right with you.

Service: 1

Aubrianna Whalen

Came through the Drive Thru & wanted to say Elizabeth was awesome. Super sweet & the best service I’ve received from this location. Keep her around!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Mashed Potatoes

Will Tyus

Fresh food each visit. Almost perfectly cooked fries every time. Best Popeyes in the area. ??

Dale Weast

Order was short chicken strips and not 1 sauce in the bag. Also took forever for the food to come out.

Food: 4

Service: 2

Steven & Samantha Crabtree

Should be negative stars. They don't clean on the regular. The bathrooms can go over a week without being cleaned. They don't sweep and mop the lobby daily. They love being on their phones instead of actually working. They can't make orders right to save their LIFE. They feed the tweakers who walk up to the drive thru windows so that's why there's so many tweakers around there. They love taking trash about employee's spouses right in front of them thinking they can't here them, even mocking them and trying to humiliate them. How do I know this? My HUSBAND used to work there. We were living in our car at the time and staying in the Walmart parking lot right there. My husband said the GM said I could come sit inside while he worked to stay warm and charge my stuff. I was hesitant for awhile and embarrassed because of our situation, but eventually I did. I kept to myself and tried to keep wherever I sat clean. When my adult son made a mess of mud from his work boots, I told my husband is clean it up because I felt bad. He said for me to not worry about it and that he'd get it but he didn't. Needles to say it was still there through the next day. When the DM told them I couldn't sit in there anymore, instead of them telling us, they decided to just play high school games. They talked about me, made comments, mocked me like a little immature child saying "he's my husband and he's my husband" when I corrected one of my husband's other coworkers that I was his wife not his girlfriend (yes, we're really married and you can look it up on Biloxi, MS website or even vital check website so you can feel more stupid than you looked and sounded). They would put crap all over most of the tables to limit seating and all the garbage managers would sit in the booths shoulder to shoulder starting me down and taking trash. They'd look me dead in the face and then only greet my husband specifically like I wasn't even there. They thought I couldn't hear them because I had earbuds in but they didn't realize there was nothing playing through them. And if it had to do with my comments to my husband about the cleanliness of the restaurant then maybe they should have kept it cleaner instead of leaving tampon wrapping on the tp dispenser for a week or just actually cleaning the restaurant daily. It's not that hard. I used to clean a restaurant more than 4x that size in Mississippi, including 4 bathrooms that were much larger, doing windows, sweeping and mopping and polishing the elevator. That's not counting the other stuff I had to do. And yes, it was done EVERY DAY. But hey, yall want to be nasty and ugly to people who are struggling and trying to get on their feet, go ahead. And if it was about the way I seemed to treat my husband when we had arguments, that's the result of me dealing with years of narcissistic abuse and being a DV survivor from him. I tried to not take advantage of the situation and told my husband not to and to not push it with things like free food or extras but of course he didn't listen, regardless of me telling him to stop doing it. I walked out one night in tears because of the way these people treated me for no real reason. I'm sorry they don't know how to treat people with kindness or respect or that they don't know how to clean a small restaurant daily. They should be ashamed of that place and themselves.

Atmosphere: 1

Food: 1

Service: 1

T Bh

Good food. 4 stars for a messed up order I had three times in a row

Atmosphere: 4

Food: 4

Service: 4

Eduardo Solis-Cruz

Only got one piece of my order, then closed and yelled expletives at me until I left. Two thumbs down ? ?

Atmosphere: 1

Food: 1

Service: 1

Ashleigh Renee

Customer service is horrible, they really should hire people who don’t have an attitude 24/7.

Mary Meadowcroft

Doesn't get any better than this. Always quality food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Leanna

Elizabeth is the definition of above and beyond for outstanding customer service. I had a dibacle with my app in store having trouble ordering and Elizabeth was doing everything that she could to help. Every hiccup I had she tried finding a solution. The other employee working was just lallygagging around doing 1/10th of the work she was. If she isn't a manager, she should be. If she is, she should be an area manager. She shines ✨️My order was finally resolved and our food was delicious!

Atmosphere: 4

Food: 5

Service: 5

Kimberly Brown

Terrible manager.

Service: 1

Kim Brown

The service sucked. The lady at the register had no clue about customer service.

Stanley Johnson

Horrible experience ordered online for pickup showed up at the time they said it would be ready was told the order was paused in their system and it would be out soon. Took almost an hour to get the food then when I got home was missing all but one side. Will never be back. Wish I could give zero stars

Manuel Cabrera

Super long wait at drive thru,15min in line, then waited 10mins at the window to get my order taken. Just to be told there was a 15-20min wait for chicken. Typical good Popeyes chicken but I would've left if I knew it was going to take an hour to get some "fast food"

Atmosphere: 2

Food: 4

Service: 2

Allina

None of the workers know what they are doing. Workers are on their phones in the back and the manager is more concerned with tucked in shirts than orders taking over an hour to complete.

Atmosphere: 1

Food: 3

Service: 1

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