“Higher prices and lower customer service these days. I had the Mexican pizza. It was fresh-tasting and made just right. I also had a bean burrito. It too was fresh-tasting and made perfectly, even included the right amount of red-sauce that can often be non-existent on most visits to numerous locations. Also the added sour cream was even pretty evenly distributed throughout, and not just a blob in the last bite or two. The baja blast soda was available & good too.The cantina chicken crispy taco was, well, I can't really say much about this item, because when I asked them to add one to my order at the window, I was given a rather absurd answer. Because my food order was already up I could add the cantina chicken crispy taco but I would have to drive around and get back in line in the drive thru to pick it up, while the rest of my order got cold in my car. She further explained that was their policy. I've been going to this Taco Bell for decades and now and then me or someone in the car asked to add one simple item, like a crispy taco, to their order and they always accommodated with no issues and they were always quick too. Nowadays, Taco Bell has raised their prices high enough that they really don't need to care about customers so much, even when they are wanting to try the 'new' food item they are promoting. Frankly, if the food menus weren't video screens, constantly changing I probably would've seen the new item I wanted to try and added it to the order before I started pulling away. Just disappointed with the new direction they seem to be going.“
“I’m leaving this review specifically for an employee Names “Dee”Over the course of the past few months I’ve been there to grab a quick bite and if He is working, The food almost tastes better. Why? Because He has ELITE Customer Service! He is always ALWAYS in a fantastic mood no matter what time of the night it is. This is the type of employee a company pays to travel and teach others the value of great customer service. I hope Taco Bell takes that into consideration. Or at least pays him ALOT not to leaveVegetarian options: You can always Substitute or get items without meat. Vegans may have a harder timeWheelchair accessibility: There Aren’t any stairs. Plenty of tables for wheelchair accessibility“