“Used to hate Panera. Overpriced in the past and had been unimpressed by less than average staff. HOWEVER I love it now save am am potentially a future advocate thanks to the unlimited sip cup experience!!! Awesome coupons and rewards. Within one week of use I have received a free half dozen bagels, treats and discounts. I hope this continues - if so, I will be a fan for life!!!Love the unlimited sip cup!“
“Mark the guy up front was awesome not just to me but to the lady in front of me and lady behind me. Everything was great. It’s great they do school fundraisers too. Again Mark, the cashier with glasses and dark hair was stellar and I’ll now be back. Give him a big raise (include all the kitchen people too they were friendly as well)!!!!“
“This review is strictly about the service at this Panera Bread. I am Sip Club member, frequent this location often, and have observed customer service in action many tines.Barb (day shift manager) is second to none! Any time there is a problem with an order she promptly addresses it, and almost always exceeds the customer's expectation! She always does it with a smile. Barb is always positive. I have never observed her being rude. She is a true asset to this location.Joseph (swing shift manager) is great as well. Always eager to assist customers. One time quickly helped an elderly customer that fell near entrance. He is always upbeat and a great problem solver as well."The Twins" (day shift team members) these ladies are wonderful! They make sure to greet each customer as they enter the cafe. They will often address regulars by their name. They are always upbeat and always eager to assist both customers and fellow team members.Charlie (weekend team member) I have watched him grow over the past months. Charlie is becoming a great leader. He will often multi-task between working the line and cashier. Charlie is always a pleasure to deal with. Charlie will go above and beyond without asking.This Panera is very lucky to have such wonderful employees.“