The quality of food served here is always hit or miss. I've had my food dropped on the ground outside of the drive-thru window because the employee was too busy chatting with coworkers and attempted to hand me my food while facing the other way.
Atmosphere: 2
Food: 2
Service: 1
Ashley Hendrickson
Ordered a bacon egg and cheese bagel this morning. The bagel was completely burnt. Not even edible. Tried calling but of course nobody answered.
Atmosphere: 1
Food: 1
Service: 1
Lisa Chew
I had to wait for my food for a long time
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets
Laura Tran
Ordered a quarterpound bacon cheeseburger with no pickles and no mustard. I recieved it with no bacon! The receipt on bag did say bacon! I drive up and let them know the order is wrong and was told to pull in the curbside pick up spot and wait for new 1. I found it strange to have me go to a parking spot farther away when it was raining and no one at all behind me. I get my sandwich 5 minutes later and there are 2 2inch pieces of bacon on it. I take a bite and it is super salty so i opened it and looked at it! It even smelled off so i threw it away! Im convinced they did something to it, because they were mad that I had them remake it! This Mcdonalds is the worse! I dont trust them and now im out a sandwich and $6.87. Save yourself trouble and go to Culvers!
Atmosphere: 1
Food: 1
Service: 1
Jessica Schwartz
Terrible service-allowed us to put in a mobile order and they turned off the lights as we came to pick it up at 10:55 when they don’t close till 11
Sue Doleschy
Took 1 bite and didn't like it. The egg was grey and there was green around the yoke. It tasted funny and didn't look right.
Food: 1
Service: 2
Mike Anderson
One of the few if not only that charges for dipping sauce. Granted it's only $.25 cents just seems cheap to me.
Ms Amy Dorn
Went through the drive thru but service was fast & great. Clean outside. Nice employees. Good food THEY HAD A WORKING ICE CREAM MACHINE, I had a shake! SOOO
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Hot Fudge Sundae, Mcdouble, Double Cheeseburger, Big Mac, Double Quarter Pounder with Cheese, Sausage Biscuit with Egg, Cheeseburger, Vanilla Cone, Strawberry & Crème Pie, Strawberry Sundae
Ken Koier
I merely wanted to know how much longer my order would be. The counter person and the shift lead both gave me attitude and didn't even say thank you.
Atmosphere: 4
Food: 3
Service: 1
Ryan Braby
Checked 3 other local McDonalds and none of them had the Shamrock shake except this one! Ordered online and it was ready when we got there!
The workers are very rude for no reason. I placed my order and I could hear the man over the microphone yelling at another worker, asking if that was the correct sauce and order while cursing. At least have some decency to put the microphone on mute. When I drove up to receive my order he repeated my order to me and said “Two Mc.chickens”. I said “ Oh no, my order is one Mc.chicken with hot sauce, small fries and a small sprite”. The man started to yell at me in front of my child and say that he heard me loud and clear that I only ordered two Mc.chickens. I told him it ways fine to have a misunderstanding and he yelled and said no, that I am in the wrong here and that I do not know my own order. This man was sniffing his nose, shaking and fidgety. I just drove away. No reason for an escalation for Mc.Donald’s food. I have notice for the past year this location hiring rude people or people you can clearly tell are on drugs while working. I did not have an interaction like this until just now. I even called the manager of that location to let her know what just occurred and she said “ok” and hung up on me. I will definitely be personally writing to the owners.
Atmosphere: 1
Food: 1
Service: 1
Andy Reed
Food, service, and wait times are all hit or miss. I will say they have been getting better with all 3 lately. Highly recommend ordering from the app. If there's no line pick up from the window, if there is a long line pick up inside or curbside. You'll thank me later!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac
jojo v (j)
The worst McDonald in the world!!! Food was horrible and had to ask for a refund. The customer service was ghettos and unprofessional. The staff had their street cloths on and outside jackets on. No one had on gloves. Corporate will notified.
Keith Woeltje
Efficient drive through
Teri-Lynn Steinle
Honestly, they don't even deserve 1 star. I WILL NEVER GO TO THIS RESTAURANT EVER AGAIN. Not only did it take 35 minutes to get 2 happy meals, but they were incredibly rude to me. I tried to ask if they could please make sure the cheeseburger did not have onions or pickles on it, because that can sometimes be a problem, and the man at the grill told the man at the window to close the window on me so they couldn't listen to what I had to say. After all of that, the food was wrong. SO INCREDIBLY RUDE. McDonald's on Appleton Ave in Menomonee Falls
The quality of food served here is always hit or miss. I've had my food dropped on the ground outside of the drive-thru window because the employee was too busy chatting with coworkers and attempted to hand me my food while facing the other way.
Atmosphere: 2
Food: 2
Service: 1
Ordered a bacon egg and cheese bagel this morning. The bagel was completely burnt. Not even edible. Tried calling but of course nobody answered.
Atmosphere: 1
Food: 1
Service: 1
I had to wait for my food for a long time
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets
Ordered a quarterpound bacon cheeseburger with no pickles and no mustard. I recieved it with no bacon! The receipt on bag did say bacon! I drive up and let them know the order is wrong and was told to pull in the curbside pick up spot and wait for new 1. I found it strange to have me go to a parking spot farther away when it was raining and no one at all behind me. I get my sandwich 5 minutes later and there are 2 2inch pieces of bacon on it. I take a bite and it is super salty so i opened it and looked at it! It even smelled off so i threw it away! Im convinced they did something to it, because they were mad that I had them remake it! This Mcdonalds is the worse! I dont trust them and now im out a sandwich and $6.87. Save yourself trouble and go to Culvers!
Atmosphere: 1
Food: 1
Service: 1
Terrible service-allowed us to put in a mobile order and they turned off the lights as we came to pick it up at 10:55 when they don’t close till 11
Took 1 bite and didn't like it. The egg was grey and there was green around the yoke. It tasted funny and didn't look right.
Food: 1
Service: 2
One of the few if not only that charges for dipping sauce. Granted it's only $.25 cents just seems cheap to me.
Went through the drive thru but service was fast & great. Clean outside. Nice employees. Good food THEY HAD A WORKING ICE CREAM MACHINE, I had a shake! SOOO
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Hot Fudge Sundae, Mcdouble, Double Cheeseburger, Big Mac, Double Quarter Pounder with Cheese, Sausage Biscuit with Egg, Cheeseburger, Vanilla Cone, Strawberry & Crème Pie, Strawberry Sundae
I merely wanted to know how much longer my order would be. The counter person and the shift lead both gave me attitude and didn't even say thank you.
Atmosphere: 4
Food: 3
Service: 1
Checked 3 other local McDonalds and none of them had the Shamrock shake except this one! Ordered online and it was ready when we got there!
Food: 5
Service: 5
Restaurantji Recommends
The workers are very rude for no reason. I placed my order and I could hear the man over the microphone yelling at another worker, asking if that was the correct sauce and order while cursing. At least have some decency to put the microphone on mute. When I drove up to receive my order he repeated my order to me and said “Two Mc.chickens”. I said “ Oh no, my order is one Mc.chicken with hot sauce, small fries and a small sprite”. The man started to yell at me in front of my child and say that he heard me loud and clear that I only ordered two Mc.chickens. I told him it ways fine to have a misunderstanding and he yelled and said no, that I am in the wrong here and that I do not know my own order. This man was sniffing his nose, shaking and fidgety. I just drove away. No reason for an escalation for Mc.Donald’s food. I have notice for the past year this location hiring rude people or people you can clearly tell are on drugs while working. I did not have an interaction like this until just now. I even called the manager of that location to let her know what just occurred and she said “ok” and hung up on me. I will definitely be personally writing to the owners.
Atmosphere: 1
Food: 1
Service: 1
Food, service, and wait times are all hit or miss. I will say they have been getting better with all 3 lately. Highly recommend ordering from the app. If there's no line pick up from the window, if there is a long line pick up inside or curbside. You'll thank me later!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac
The worst McDonald in the world!!! Food was horrible and had to ask for a refund. The customer service was ghettos and unprofessional. The staff had their street cloths on and outside jackets on. No one had on gloves. Corporate will notified.
Efficient drive through
Honestly, they don't even deserve 1 star. I WILL NEVER GO TO THIS RESTAURANT EVER AGAIN. Not only did it take 35 minutes to get 2 happy meals, but they were incredibly rude to me. I tried to ask if they could please make sure the cheeseburger did not have onions or pickles on it, because that can sometimes be a problem, and the man at the grill told the man at the window to close the window on me so they couldn't listen to what I had to say. After all of that, the food was wrong. SO INCREDIBLY RUDE. McDonald's on Appleton Ave in Menomonee Falls
Atmosphere: 1
Food: 1
Service: 1