“Fast friendly service. Everyone was very helpful even with special preparation needs. Food was hot and good. This is an A&W and Long Johns Silver combination. You can get fish to burgers. Excellent selection. Prices were reasonable by today's standard. The exterior was clean. The interior was clean but could use a freshening up. Everything is handicap accessible. The parking lot is big and not crowded.“
“After almost given up on West VA and customer service, I desperately called this papa john's in hopes that they could possibly take a late order. It was 30 mins until closing. Who ever it was that picked up that late call on July 4th thank you so much. It was my 5 yr old Son's birthday and he specially wanted pizza.Thankfully the guy over the phone was The most professional person I had personally talked to over the phone for any food order.Not sure who he was but thank you so much. This will now be the only place we will order pizza and will make sure to let everybody else know about it.“
“Went to Popeyes just now for my son 2-29-24I wish I had got her name but she’s beautiful inside and out and was working the drive thru. Anyways, having an off day is an understatement. I was feeling super down and she was super accommodating and just made our day. Restoring kindness at Popeyes gotta love it. Thanks for the good experience!“
“Wow, the reviews I've read so far on this restaurant are completely unhinged. The worst experience I've had with this Taco Bell location is they've forgotten one item in my drive thru order. The staff is friendly, chill, and fast. Using the app to order is easy, and the staff is super attentive in making sure my order is correct on the drive thru screen before I pull up. The staff at Taco Bell is so much more customer service based than some of the other places around here.Also, I LOVE THE NACHO FRIES!“
“Clean and good serviceVegetarian options: Plenty of on menu and custom vegetarian optionsDietary restrictions: A wide range of customizable ingredients to suit your needsParking: Large shopping center parking lotKid-friendliness: Good for kidsWheelchair accessibility: Easily accessible“
“i went through the drive thru today and the lovely woman taking my order was literally the sweetest! i was having trouble with the app and she was so understanding and helpful. she was so patient as i spent a couple minutes trying to figure it out. i wish i knew her name but she had glasses and curly hair. she had the best attitude and great customer service!“
“Ordered online for delivery on July 1st late evening. Paid online and got a tracker for delivery status. They never showed up. Called local restaurant next afternoon. Took 3 hours to get a manager on the phone. Once I did, manager offered $50 credit and paid $9.60 with CC over the phone with them. DoorDash arrives and refuse to give me my food because I owe $9.60. I showed driver my bank account where it shows a pending $9.60 charge. He calls DoorDash, and advise driver to go on app and say customer refuses to pay. Then DoorDash advise to remove food. Now I am $60 loss with no food I paid for and no solution. Time to pay them a visit I guess. Just save your money and avoid this Charlestown WV Pizza Hut. DoorDash also mentioned that the store gave him a $2 tip for the delivery. Sounds like they want to ruin the store and is working. Take your money to Andy’s or Blaze pizza ?. The experience and frustration dealing with all this is not worth it. Thanks for ruining my mood Charlestown Pizza Hut and 4th of July weekend. After visiting store, I was treated with care and understanding. Was offered a lot more by going to the store. Thanks to the local team there! Phenomenal customer service. Thank you ?“
“Food was outstanding. I'm just so happy there's one around its an hour drive but it was worth it. The staff were really friendly and it was very clean. I ordered number 10 probably my favorite so far. A&W rootbeer was delicious!“
“Great place for lunch, the coupons definitely help with making it possible to get an easy lunch for me and my homeschooled children! I showed up late at night, when online said they were still open. They actually weren't but the manager, "unfortunately didn't catch his name" made sure my food was still made, and fresh at it! Thank you to that manager and also to bk for taking care of me and my family that night!“
“We love Ortega's! Wish we lived closer because we would hit them up so much more! Street tacos are amazing and made authentically. I try to avoid wheat as much as possible since it messes with my health so having the option of corn tortillas really makes me happy. ? We try and come early to get their breakfast menu too! Prices are on point even in this economy. ?“