Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
937 Foxcroft Ave, Martinsburg
(304) 267-8698

Take-Out/Delivery Options

Customers' Favorites

Chipotle Mexican Grill Reviews

2.4 (90)

The Martinsburg Chipotle consistently has the worst service when the male manager is working. Every time I go in, there is some new policy about what you can/can't order. Kids' meals are always a huge hassle, and they never make any adjustments (double rice instead of beans, guac as protein instead of meat, etc) without an argument. I have never had as much trouble at any other Chipotle, but when I see him working, I know it's going to be a problem.

It was ok. Not great, just ok. Server was scraping the carnitas off bottom of pan. I asked if they had any fresh and she said 20 minutes. I asked if she could put a bit more on since it was the bottom of pan and she put very little on. They were not busy when I went in but it took about 4 minutes before anyone came to take my order. They saw me standing there because several workers looked right at me. Once my gift cards are used I wont go back.

I've ordered from this location numerous times and I have never had an issue. Today however was an entirely different story. I always get 4 kids cheese quesdilla, a bowl, and a burrito. Today for the first time ever, I was told I had to order some then go back around to order the rest. After telling them they lost my business for the second half of my order because I wasn't doing that, they threw my bowl together in about 5 seconds flat. Even my kids noticed the serving sizes...read full review

More Reviews(282)

Ratings

View all photos

Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
Updated on: