absolutely love buffalo wild wings but absolutely hate how if i don’t come in and i order delivery or pickup and i ask for extra of soemthing i do not get it. especially when i call and specifically ask for them to double check. :):
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Traditional Wings, Boneless Wings
tevin kohuth
Every visit to Buffalo Wild Wings is a delight thanks to the fantastic bartender Alissa. Her quick service and warm smile make the experience unforgettable. Not to mention, the food is always on point – delicious and served up fast. She's a true asset to the team!
Atmosphere: 5
Food: 5
Service: 5
Loretta Bruce
Had to get up and find someone to get a high chair for the baby then it didn’t have a serviceable safety belt. My food and my husband’s food arrived, then my daughter’s, then the baby’s by the time my son-in-laws food arrived the rest of us were almost done. My mushroom swiss burger was basically sitting in a puddle of grease so I only ate about half before it upset my stomach. When we were ready to pay we were told to scan the QR code on the table. It didn’t work. Looked around and it wasn’t working for anyone. Server took our card and came back with receipts to sign. I had used a coupon for $5 off and asked my husband if it had been done properly but the receipt was not itemized just a total. We won’t be going there again in the future.
Atmosphere: 2
Food: 2
Service: 2
Spencer Lubken
Sat for 30 mins and didn't even get asked for drinks, servers refusing to serve and they were not busy. They also didn't pass a food inspection.
Atmosphere: 1
Food: 1
Service: 1
Bear Haas Sr.
Waited for ever for cold food..missing fries. Horrible service.
Atmosphere: 1
Food: 2
Service: 1
Yolonda Jackson
Great service, good food. And lots of televisions to watch sports while enjoying your food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Branden Warren
The server Addie was a wonderful waitress, under pressure she handled it well. And there was an extremely rude 12 top before us and I think she did great. She deserves a raise and some paid time off.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Pickles
melanie james
Ginger and Camille were amazing. Camille was very attentive. She filled our sodas when they were not even empty. She got our food to us as soon as it was ready. Thank you ladies!Kid-friendliness: Camille was so sweet and patient with our children. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
Brandi Oster
Service is very limited..took forever to get food. Took forever to get the bill. This is not the 1st, 2nd or 3rd time... it's everything!
Atmosphere: 1
Food: 4
Service: 1
Shonia Lindsay
I am not one to typically write a review; however I feel like the only way you can improve is by getting some feedback. We have given BWW here in Gillette multiple opportunities. Unfortunately; the service was consistently unpleasant. Staff not being aware of needs, or the is environment around them. For one examples: We sat close to where servers congregate and what I am assuming was the shift lead was very degrading to the other servers. She even called them stupid; I understand the frustration when others cannot perform well, but that was not showing characteristics of a good leader.Our orders were always incorrect too. Online and dining in.I do want to say though, that the food has always tasted great! And the servers have always been nice.I would suggest some more training. Not just your servers and bussing personnel but your leadership positions.I know it is possible to improve because most of Gillette has great service.
Waitress is making lots of mistakes. Food is coming out little by little. Seriously lacking customer service!
Reece Foley
Horrible. The website said they were open on Sunday, Christmas Eve. NOPE. They need to keep stuff valid on thier website
Allison M.
Literally the worst customer service I have experienced in a long time. Half of the tables were dirty. The staff seated us then "didn't realize" we were there for almost 30 minutes. The bar messed our drink order. We never got water. The staff looked like they were just hanging out. Believe the bad reviews. They are true.
Konher Kirkes
Great when you dine in but if you get delivery through the app prepare to get your order wrong.
absolutely love buffalo wild wings but absolutely hate how if i don’t come in and i order delivery or pickup and i ask for extra of soemthing i do not get it. especially when i call and specifically ask for them to double check. :):
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Traditional Wings, Boneless Wings
Every visit to Buffalo Wild Wings is a delight thanks to the fantastic bartender Alissa. Her quick service and warm smile make the experience unforgettable. Not to mention, the food is always on point – delicious and served up fast. She's a true asset to the team!
Atmosphere: 5
Food: 5
Service: 5
Had to get up and find someone to get a high chair for the baby then it didn’t have a serviceable safety belt. My food and my husband’s food arrived, then my daughter’s, then the baby’s by the time my son-in-laws food arrived the rest of us were almost done. My mushroom swiss burger was basically sitting in a puddle of grease so I only ate about half before it upset my stomach. When we were ready to pay we were told to scan the QR code on the table. It didn’t work. Looked around and it wasn’t working for anyone. Server took our card and came back with receipts to sign. I had used a coupon for $5 off and asked my husband if it had been done properly but the receipt was not itemized just a total. We won’t be going there again in the future.
Atmosphere: 2
Food: 2
Service: 2
Sat for 30 mins and didn't even get asked for drinks, servers refusing to serve and they were not busy. They also didn't pass a food inspection.
Atmosphere: 1
Food: 1
Service: 1
Waited for ever for cold food..missing fries. Horrible service.
Atmosphere: 1
Food: 2
Service: 1
Great service, good food. And lots of televisions to watch sports while enjoying your food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
The server Addie was a wonderful waitress, under pressure she handled it well. And there was an extremely rude 12 top before us and I think she did great. She deserves a raise and some paid time off.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Pickles
Ginger and Camille were amazing. Camille was very attentive. She filled our sodas when they were not even empty. She got our food to us as soon as it was ready. Thank you ladies!Kid-friendliness: Camille was so sweet and patient with our children. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
Service is very limited..took forever to get food. Took forever to get the bill. This is not the 1st, 2nd or 3rd time... it's everything!
Atmosphere: 1
Food: 4
Service: 1
I am not one to typically write a review; however I feel like the only way you can improve is by getting some feedback. We have given BWW here in Gillette multiple opportunities. Unfortunately; the service was consistently unpleasant. Staff not being aware of needs, or the is environment around them. For one examples: We sat close to where servers congregate and what I am assuming was the shift lead was very degrading to the other servers. She even called them stupid; I understand the frustration when others cannot perform well, but that was not showing characteristics of a good leader.Our orders were always incorrect too. Online and dining in.I do want to say though, that the food has always tasted great! And the servers have always been nice.I would suggest some more training. Not just your servers and bussing personnel but your leadership positions.I know it is possible to improve because most of Gillette has great service.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Food was good, the service was
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: French Fries
Waitress is making lots of mistakes. Food is coming out little by little. Seriously lacking customer service!
Horrible. The website said they were open on Sunday, Christmas Eve. NOPE. They need to keep stuff valid on thier website
Literally the worst customer service I have experienced in a long time. Half of the tables were dirty. The staff seated us then "didn't realize" we were there for almost 30 minutes. The bar messed our drink order. We never got water. The staff looked like they were just hanging out. Believe the bad reviews. They are true.
Great when you dine in but if you get delivery through the app prepare to get your order wrong.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hot