“This is the 13th KFC that I've been to. I am trying to eat at as many KFC's across as America, and then the world, as I can. I also ate here on a Friday. So I was a little scared since my 13th KFC.... on a Friday. Get what I'm saying? I also experienced sticky floors... but that's only because I accidentally dropped my soda. (Friday the 13th vibes, big time.) I was so embarrassed. Before I could even play it off like it wasn't me who dropped the drink, an employee immediately came out and cleaned up my mess and reassured me it was OK. Victor is right about the food not even being close to hot.... but that's only because after I spilled my drink I was literally too embarrassed to eat there so I asked for a box, took my meal and booked it. But by the time I got back to the hotel, regained my composure, and finally felt okay enough about the situation to build up an appetite again, it had been about an hour and by that time, my meal was cold. It tasted just as good cold though. Shoutout to the employee who played it off like it was totally normal for customers to dump large drinks all over the floor. You made me feel a lot better about the situation. Absolutely amazing customer service. Even gave me a new cup. I highly recommend this KFC.“
“This is the 13th KFC that I've been to. I am trying to eat at as many KFC's across as America, and then the world, as I can. I also ate here on a Friday. So I was a little scared since my 13th KFC.... on a Friday. Get what I'm saying? I also experienced sticky floors... but that's only because I accidentally dropped my soda. (Friday the 13th vibes, big time.) I was so embarrassed. Before I could even play it off like it wasn't me who dropped the drink, an employee immediately came out and cleaned up my mess and reassured me it was OK. Victor is right about the food not even being close to hot.... but that's only because after I spilled my drink I was literally too embarrassed to eat there so I asked for a box, took my meal and booked it. But by the time I got back to the hotel, regained my composure, and finally felt okay enough about the situation to build up an appetite again, it had been about an hour and by that time, my meal was cold. It tasted just as good cold though. Shoutout to the employee who played it off like it was totally normal for customers to dump large drinks all over the floor. You made me feel a lot better about the situation. Absolutely amazing customer service. Even gave me a new cup. I highly recommend this KFC.“