“This is a great market for produce--- fresh vegetables, fruits, meat, plants, and so much more. Unlike in grocery stores, you can bargain with the vendor so you can definitely buy goods at a lower price. As is typical in the Philippines, parking areas are limited. Tip: get there early to get a parking spot.“
“It's sad that a business still has to suffer still in ratings when old personnel had screwed up so badly in the past. I'd thought I'd jump on tonight and give a 5-star rating. I'm visiting, and so at times, due to convenience, I'll grab a bite from here. I have eaten from their breakfast menu once and twice from their lunch/dinner menu. I must say on each visit, I was always greeted with a smile and occasional banter (like tonight). I came thru their drive close 2000hrs this evening, and I was curious about their soda selection....and I didn't realize they had a multitude of flavors.. Long story short.. I had on the intercom talking about flavors, with patience, laughter, and a recommendation (NO, they didn't rudfke off every flavor..lol). I just love the vibe from the staff, and I never had any issues with my food. Thank you for making my night.. you never know what people are going thru, and a smile can go a long way!! Keep up the great work, guys!!“
“This is a typical slightly upscale Wendy's with the updated interior. The five star atmosphere rating is relative to other wendy's, not relative to five star restaurants. The restaurant is clean and it does actually have a little bit of atmosphere other than generic fast food joint.Food was cooked fresh was reasonably priced and tasty. The restrooms and the restaurant were clean. Service was a bit slow as they were distracted by the drive-thru but delivery of the food was very fast once ordered.“
“We went on Thursday night, and while Wendy's is a chain and I usually don't write reviews, I had to write and say the young man that was working the register inside was so friendly and kind. Give that young man a raise or something. It had been a long day and his simple kindness to myself and my kiddos really made our day. Thank you sir.“
“I am always satisfied when I order at this wendy’s! Every time I order here the young lady greets me and goes above and beyond to get my order correctly. I like to show recognition to people who deserve it, today I finally asked for her name she mentioned it was Jackie.“
“It’s all about the service! The three musketeers, Daja, Bhudda, and BIG Tina did they thing. Daja rang me up and she was helpful w all my questions. Bhudda, the wonderful manager made me a really good pineapple mango lemonade and BIG Tina topped off the service with great personality and hospitality. Top tier for sure. I don’t even eat out like that (no more), but I’ll slide back just for them.“
“I walked in and was instantly greeted by Veronica…. Her customer service was breathtaking…. She made me smile…. She took my order and made sure it was correct…. She was so positive and that is something you don’t see in fast food…. Give her a raise!!! Thank you Veronica for setting yourself apart from the other workers…. Thank you for a genuine smile….“
“We thought we'd try a Wendy's breakfast today and there was a bit of a mixup with our name. We ordered it through the mobil app. She kept reading us different names. We ordered 1 breakfast combo - a Sausage croissant with Swiss Cheese ? and another one without the combo. Well there was NO Swiss cheese on it. On my husband's croissant ? not either. The Seasoned Potatoes were delicious though and when I asked for ketchup the lady was nice and gave it us, also cream for the coffee.I had wanted the croissant sandwich because of the Swiss cheese, but there was NONE to be found. Oh No!Overall it was a good breakfast though.“
“I have never had any problems with my orders. Everything is what I ordered, and the service and the staff are very helpful and friendly at all times. I do recommend this fast food place and cleaned. Great job, Wendy's Team. Keep it up...“
“I used to like this Wendy's, but they are not really friendly here, the drive thru don't even say hi or anything at all.Parking: They need to powerwash or clean the parking. Looks dirty to me I don't know if it's the leaves“
“I come here alot, johnny is a very good customerservice tech...they should give that guy a big raise..he made sure our food was done right, and was fresh and hot....marias crew is excellent..very clean place to eat....thank you...need more fastfood places like this...Parking: AlotKid-friendliness: Very.Wheelchair accessibility: Very“
“I grabbed some food last night at the Wendy’s in Hobby Airport and experienced great customer service. The food was typical fast food-yet hot and fresh. The eating and condiment area could use a wipe down. I would go back just based on good customer service. It really sucks when people are jerks when you’re hungry and you’ve been traveling all day.“
“I have to give credit where it’s due. For once in my life, I ordered a plain burger with HEAVY mustard. Not only did I get my order, promptly and it was delicious but the staff was thoughtful enough to put 3 extra packets of mustard in my bag. I did not use the packets because they were not needed (they got my order completely right.) Typically when I order a plain burger with heavy mustard, I get 3 drops of mustard and I am conditioned to always getting ketchup packets despite never asking for any (I hate ketchup). But for ONCE in my life, I got a plain burger with heavy mustard and I didn’t even ask but they put 3 packets of mustard into my bag. The ladies working the drive thru at 1 am earned this 5 star review from me, it’s all I ever ask and for once I felt heard and I never go through the trouble of leaving a review when it’s positive but this time I had to. Great location which is scarce in Willowbrook area.“
“Solid Wendy's. The burgers were cooked very well for a fast food joint. The nuggets were decent, and they passed the taste test. I had the usual stuff, fries, chocolate shake, and drink. The staff was on point, and the drive thru moved fairly quickly. My compliments to the management and service employees. They are excellent, worthy of a pay raise ?So.. come over..engorge and increase your body size... enjoy yourself and leave happy!!“
“Hello, world. This location for Wendy's need Customer Service Representative ?. Ignore the one star this merchant was given had to do in order to write my review. Jose that work the cash register is unfriendly very disrespectful ? I do not know if it was because it was morning but someone woke up on the wrong side of the bed. Here is the Story, A paying customer was waiting for her food by the front counter and Jose the supervisor I guess yelled at the lady what you waiting for. Paying Customer replied I can wait here for my food, right. Jose reply yes but why yell at the customer when she is not doing anything wrong. Poor customer service, friendliness etc. Now the Location Manager which is a Hispanic lady forgot her name. Was suppose to interview me at 9:00 a.m. took my Driver License but held on to it for approximately 30 minutes but never communicated with me, so I sat and waited and then went to counter, I was told by disrespectful Jose she is with busy but she was siting down by the grill doing nothing at all in my Driver License was just sitting up on the counter for everyone to see publicly which is suppose to be confidential to the world. I definitely don't want to work at this location they get a poor rating from me. I would not spend any of my income at this location. Attitudes and cursing ? do not bring customers. Corporate you all are losing money from customer and future good employees. I will contact BBB also. Plus they do not open up their doors on time!!! Very unsatisfied as a potential employee and customer. WENDY'S LOCATION 6101 Hillcroft Houston, Texas 77081 BELIEVE IT OR NOT I FELT LIKE I WAS BEING DISCRIMINATED AGAINST“
“This place has become like a safe haven when on the road I drive all day and come here at least two times a day. Very convenient as it's inside loves gas station. Always clean staff is very friendly and actually shows empathy and care for others.“
“I was scrolling through Twitter the other day, and I came across an ad for the 2 for $6 deal. On my way back home from university, I stopped by to try the Spicy Chicken sandwich and Dave's Single. Both were extremely fresh and delicious to say the least. I can't say the same about rival fast food chains.“
“always good. the employees make you feel welcome. the food is always hot and i have never recieved a messed up order from them.this place is the example that fast food places should look towards. they work hard and it shows. 10/10 ill see yall for lunch tomorrow“
“So I just left this Wendy’s feeling so much better than I did all day. I’m under the weather and really needed everyone today to bear with me. Even though the person at the window was most likely feels like they were just doing their job I really needed that above and beyond service today.m and I got just that. I gave a tip but wanted to show my appreciation as much as possible after that experience.“
“Ms HAYLA working the drive thru window is the sweetest. She has a a beautiful smile and a great welcoming personality and that is the best customer service I have had at this location in a long time. Keep up the great work... are usually go to this location for the five dollar biggie bag“
“Our cashier, Joel Loera, was especially gracious, helpful & kind! Joel let us sit & take our time to order in app. The team was slammed (3p-5p) but they made time to politely confirm we got our orders to the correct people & served deliciously fresh.The dining room was clean & stocked. There isn’t WiFi available & you have to ask for a key to use the restroom but considering the service, rewards/offers (the app lets you add one of each!) & excellent menu, it is well worth rediscovering this Texas staple.Thanks Joel & Wendy’s staff on Howard Drive/45 for a memorable visit! We’re dreaming about those sugar cookies!“
“I frequent this Wendy's location, especially for deliveries, and they consistently deliver top-notch service. The Biggie Deals, paired with cold beverages, are my go-to choices, and they never disappoint.Whether it's a quick drive-thru visit or a carry-out order, the crews at this Wendy's are always friendly, efficient, and make the experience enjoyable. Kudos to the Wendy's team for consistently providing excellent service!If you're a fan of Wendy's and appreciate a smooth and friendly fast-food experience, this location is highly recommended.“
“During my recent visit to this Wendy's location, I found the surrounding ambiance to be somewhat lacking. The atmosphere did not provide the warm and inviting. However, I must acknowledge that the staff was friendly and efficient in taking my order. The food, as expected from Wendy's, was tasty and satisfying, particularly their signature burgers and crispy fries. While the location itself may not have been inviting, the quality of the food and the service received were decent.“
“Juanita is amazing. I walked in during breakfast time and noted that it was too early for burgers. However, Juanita immediately said "anything is possible with me." I ended up with two burgers with no hesitation. I am very grateful for the refreshing positive upbeat vibe and attitude. Juanita definitely deserves a raise and we need more people like her in the world. ☮️?️♥️“
“Thank you for honoring our veterans. I went for breakfast on Veterans Day and got a meal. The person at the register was happy to help. The service was fast, however they were not that busy, but they still did not hesitate to give fast service. Hot breakfast on a Saturday morning, yum! Thanks again for honoring veterans.“
“Wendy's is just about the ONLY fast food restaurant I will eat at nowadays. Burgers are pretty good, the nuggets are a big favorite in my family. The fries are totally worth ignoring the carb count. ;) wish they would bring back the Bourbon burger though. Drive thru line always tend to take sooo long, which I can't see why. Speaking as someone who once upon a time worked in fast food, we would take big pride in not having people waiting to order or to receive their order.“
“Miss Caroline was the star of the show tonight. Not only did she have a full drive thru queue, Door Dash, UberEATS, and GrubHub orders to fill and organize, she was also training a new individual and made sure that every one was taken care of as fast as humanly possible. Hats off to her and her work ethic, calming presence, expedition of the food properly, and overall friendly and kind demeanor. If every fast food restaurant had just one of the type of team member that she exuded to be and handle herself, it's my belief that the Industry would be a better place to work, cultivate new customer relations, and retention if staff. If I were managing partner I would be giving her a raise immediately. As you do not find these characteristics every day in our business.Note to general manager/owner/managing partner: give her a promotion and a raise as you're not going to be able to replace and train someone else as adept at her job than she is! While staff was courteous and friendly, but she stood head and sh above the rest.Vegetarian options: On the menu as well. With having someone like a Caroline working there, it will be a good chance repeat customers will continue to be and stay loyal to the brand. My family and I will most definitely be returning to this location in particular.Dietary restrictions: They are on the menu, just takes time to locateParking: Open parking with tons of room for sitting in your car and eating if you wished.Kid-friendliness: Open dining room area for kids to play and ease of the parents to keep an eye on their children.Wheelchair accessibility: ADA compliant throughout the building. From front doors to counter to bathroom door and stalls.“
“If there ever was a place to get Frosty, fell Frosty, and be next to a car vacuum service. Where the wandering eye feels just as bliss as the the taste buds do. The sweet meeting and hugging the sweet. To create a marmalade of an experience. Here she is Wendy's.“
“I ordered a ghost pepper chicken sandwich meal from here because I was super hungry. The food was excellent and hot and fresh which I like alot. The service was subpar. It appeared they had alot going on when I got there from an angry customer at the drive-thru which threw off their focus where I was at the register checking out, the lady seemed too concerned about the people at the drive thru but I understand. The other issue I had was the drink machine in the lobby. It was covered with dried ketchup and finger prints. It was disgusting. But overall it was ?. I just think they could do a bit better“
“Now this Wendy's is inside of Bush Airport in the American Airlines terminal. So, unless you're flying with them you can't visit this Wendy's. The servers were quick on taking my order and preparing my meal. They were friendly n courteous eventhough it was early in the morning. My sandwich was Hot n Fresh. They do offer free refills. So, stop by to get something to eat before flying off to your destination.“
“Ordered the Big Bacon Cheddar Cheeseburger ? combo. It was ok, still good. I think I like the Bourbon Bacon Cheeseburger a lot more. I still like Five Guys better especially the seasoned fries. Fast food burgers have gotten more expensive than they should be. Service was great and the food was great. The sweet tea was probably not brewed from that day. I know how it taste when it's not fresh.“
“Another day another wend'ys down the hatch!!!!! I took my midterm today and after the quit hard test I was in the mood for something greasy or fast and quick to get. as my driver drove through the drive through I could already start to smell the magnificent food I got the 10 count with fries or the number 3 and it was AMAZBALLSS definitely one of my favorite quick meals. They were very fast with their meal making and let me say my food was fresh not frozen . I must say another great meal (I wonder what I will try next )“
“The bacon burger meal with medium drink, fries and large chilli were fresh and tasty, I don't remember Wendy's burger being as small as this one and $19.87 seemed a tad high priced ? The only drawback was the homeless person that had previously been talking to an invisible friend came up while I was ordering hitting me up for $2.00 stating he was homeless and had a bigger roll of money than I had in my wallet! The cashier said he had been doing that all day !“
“The food is okay at best. The floor was sticky and the tables were dirty. Maybe they had an off day but I have to mark them down a star. I’ll still go back. I ordered a Taco Salad and for some odd reason they added onions on the salad. It doesn’t come with onions. But that’s okay I can forgive that. Definitely a great place to go if you want some good quality food.“
“Dropped through this place for my kids. The food was typical for fast food. Everything tasted fresh. Fries were hot, crispy and salty. Buns were soft and fluffy. The sprite honestly tasted like cardboard but I drank water and tossed it. No biggie.“
“The food was hot, and the customer service was good. The issue with this location is literally the customer. Very rude impatient and has a sense of entitlement. I feel bad for the workers here and the customers they have to deal with. Just complete ignorance at its finest. If the location is so bad, why do you continue to go there.“
“Great service, From beginning until I drove off.The drive thru employee, didn't understand me asking for a drink carrier in English, but the employee kept asking to get it right...they didn't give up.I eventually pointed to my drinks to express what I was requesting. It took 4 tries. I hope this helps to improve.“
“One of my favorite airport foods at Terminal E. Don’t understand why people complain about “unbothered looking” staff. It is a fast food kiosk at an airport - what do you expect? fine dining service experience?? They handle hundreds of people (a lot of them rude) everyday. They don’t need to smile to you. It’s “transactional” food order. And it works great here. Also good food quality.“
“I went today during 5 o'clock traffic. My daughter and I were blown away by the service we received. The cashier that took my order was so pleasant ,friendly and eficient. He asked if I wanted to add a cookie I said yes. He was so nice he could've sold me a car lol. I believe his name was Gregory. I told the manager on duty how nice he was and she was also so friendly. Good service like this is hard to come by these days. Also I got a biggie bag. Everything tasted fresh. Like I said I was surprised. Keep up the good work Gregory!“
“Great food Great service. Wendy's always has good meat, and cmon who can deny the original frosty! my favorite thing is their simple bacon cheeseburger, Lettuce 'tomatoe' mayo, very good snack not huge, used to be on the dollar menu.“
“The order process was super fast and the window guy was nice and very respectful. However, getting to the restaurant was not easy coming off the road. You either have to turn in before or after, bc there isn't a direct entrance to tt he parking lot. Also, driving 20 minutes home to find that the order was wrong was a bit upsetting. All in all, good service, good food (fresh FF- YAY)...will most likely give them another try to get the order right. Everyone deserves a second chance. Parking: I would say that there is a plus size to not having a direct entrance to the restaurant -- there are less cars entering the parking lot b/c the ones that do, are there for the restaurant and not cutting through. Less traffic means safer for the kids who decide to run out into the parking lot.“
“I only get breakfast here. I also don't eat meat so I only get seasoned potatoes and a honey biscuit. The food is always super fresh and tasty. But I really always come back because the lady ( don't know her name) that works the drive through. Is sooooooo Nice! she keeps me coming back. Going to update my review when I find out her name.“
“Right on the main road easy to see. Google maps takes you right there. If you order on the app you can get a discount like I did. This is a typical location and a nice area it seems safe. Large parking lot easy to pull through. It was my first time at this location and I will come back again. I highly recommend this to anyone. Keep the coupons coming on the app and we'll keep coming back to eat more. Leave me a thumbs up if you like this review.“
“Mgr Daniel is by far the absolute most professional kind patient & helping worker this location has ever had. He is calm under pressure & gets the job done RIGHT! GIVE HIM A REAL RAISE. this WENDYS CAN'T AFFORD TO LOSE THIS ONE, THE OTHERS HAVE BEEN A NIGHTMARE.“
“Very fortunate to live close by to this Wendy's location because you can tell the people that run it really care. We've never had bad service here. They are good at what they do the drive thru lines move quickly. Food is always hot and fresh. I love Wendy's but this north loop location has a special place in my biggie heart (see what I did there).“
“This is a great location. They are always fast, the place is clean, the staff is friendly and the food is always hot and delicious. I try to eat as healthy as I can so love the sugar free minute maid drink option that come in a bunch of different flavors. It's also close to the space center if you are visiting the tourist destination from out of town.“
“Food was good, I had the chili with cheese and a drink. The employees were nice and friendly. Didn't take long to get my food.Parking: Plenty of parking around the restaurant.Kid-friendliness: There was a family there with kids, they seemed to be enjoying their meal time there.Wheelchair accessibility: There was wheelchair access parking and a ramp on the sidewalk to the restaurant.“
“I can’t remember the last time I ate at Wendy’s, but I do remember it being subpar. I had an errand to run near by and needed a quick bite, so I gave it another shot. I was immediately greeted and the order taker was pleasant. Food came up fast before I could even get my drink. It’s not by any means the best food, but I will do in a pinch. The restaurant was clean and the Biggie Value Meal was a good deal. First time I think I’ve ever left a fast food restaurant with a doggie bag. I like the freestyle Coke machines. It’s always nice to get pick my own flavors.“