“I am changing this review. All though still not great this location has gotten way better. The staff has changed and so has the service and food for the better. 4 stars because the cold subs are great but the grill is absolutely horrible! I have had great philly steaks at JM locations but the grill here is very substandard. This is my only complaint and needs improvement“
“Upon entering Firehouse Subs in Foley, Alabama, we received their customary greeting. The restaurant was busy with lunchtime guests so we waited in line for a short period of time before ordering. After ordering, we waited at a table while our sandwiches were being prepared.Our sandwiches were freshly prepared and were hot when we picked them up at the counter. The bread was fresh and soft and our food was prepared as ordered.The only negative comment we might have is that the quantity of meat on the sandwiches seems to have been reduced since we first became Firehouse customers several years ago.Still, the sandwiches are very good and we will visit Firehouse Subs again wherever we happen to travel.“
“Great sandwiches and the sweet onion teriyaki sauce makes everything better.Choices are plentyful and bread options as well.Don't forget to get an ice and fresh cookies8Vegetarian options: Garden varity of veggies and choice of breads.“
“Ordered box lunches for delivery on Sunday morning at 10:30am. Mason, store manager contacted me around 9:15am to confirm they were working on the sandwiches and he personally delivered them right on time with all 33 boxes having exactly what was ordered for each. Great communication and my sandwich was exactly the way I like it. This store and staff gets an A++++ in our book. Thanks again for making it so easy to make everyone on the bus trip happy with our meal choice.“
“Handled a problem with great customer service! Their POS went down and were trying their best to get it back up. The kind gentleman that waited on me, repeatedly kept apologizing and all employees were very adamant about seeing to the customers needs! Great store! Great employees!“
“Wow! I received the best customer service from Dale, one of the crew members. He was so helpful and everything he recommended was delish! It was very clean and overall a wonderful experience! If dale is there, know you will be in great hands!“