Bojangles is a popular restaurant that offers a variety of delicious Southern-style dishes. The reviews paint a mixed picture of the customer experience, with both positive and negative aspects.
One customer had a great experience, praising the manager's excellent customer service. The manager promptly replaced an order of hard biscuits with 12 freshly made ones, which the customer greatly appreciated. This reviewer was a fan of Bojangles' biscuits and looked forward to returning.
Another customer, who visited a Bojangles location in Hoover, Alabama, had an overall pleasant experience. They enjoyed the quiet atmosphere and the friendly, quick service. The customer particularly raved about the dirty rice, which they found to be "heaven in an oasis." They also appreciated the convenient drink refill station and the reasonable prices.
However, not all reviews were positive. One customer noted that the dining area was quite dirty, with two workers and the manager sitting in the area on their phones, seemingly unaware of the mess. This reviewer also mentioned that the boberry biscuits they ordered close to closing time were hard.
Despite the mixed reviews, Bojangles seems to offer a satisfying dining experience, with a focus on classic Southern-style cuisine, such as biscuits and dirty rice. The restaurant's prices are reasonable, and the service can be friendly and efficient, depending on the location and time of visit. Customers who appreciate Southern-inspired fare may find Bojangles to be a worthwhile dining option.
Bojangles is a popular restaurant that offers a variety of delicious Southern-style dishes. The reviews paint a mixed picture of the customer experience, with both positive and negative aspects.
One customer had a great experience, praising the manager's excellent customer service. The manager promptly replaced an order of hard biscuits with 12 freshly made ones, which the customer greatly appreciated. This reviewer was a fan of Bojangles' biscuits and looked forward to returning.
Another customer, who visited a Bojangles location in Hoover, Alabama, had an overall pleasant experience. They enjoyed the quiet atmosphere and the friendly, quick service. The customer particularly raved about the dirty rice, which they found to be "heaven in an oasis." They also appreciated the convenient drink refill station and the reasonable prices.
However, not all reviews were positive. One customer noted that the dining area was quite dirty, with two workers and the manager sitting in the area on their phones, seemingly unaware of the mess. This reviewer also mentioned that the boberry biscuits they ordered close to closing time were hard.
Despite the mixed reviews, Bojangles seems to offer a satisfying dining experience, with a focus on classic Southern-style cuisine, such as biscuits and dirty rice. The restaurant's prices are reasonable, and the service can be friendly and efficient, depending on the location and time of visit. Customers who appreciate Southern-inspired fare may find Bojangles to be a worthwhile dining option.